RTO Materials Reviews

Name: RTO Materials
Rating: 4.68

4.7 Rating 216 Reviews

95 %

of reviewers recommend RTO Materials

Company Reviews

Metrics

Info

4.7

Based on 216 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

1800 836 074

Email:

sales@rtomaterials.com.au

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Resources are easy to use and provide a good framework for contextualising to meet your needs.”

Helpful Report

Posted 3 years ago

Hi Michelle, Thank you for your great review. We appreciate your lovely feedback. The RTO Materials team

Posted 3 years ago

“RTO Materials provides us a good quality of materials, excellent support and punctuality. Material pattern is structured appropriately for trainers & students. Very happy to deal with marketer & customer service.”

Helpful Report

Posted 3 years ago

Hi Ruth, Thank you for your great review! The RTO Materials team

Posted 3 years ago

“Material is easy to use and has everything you need to be able to deliver after contextualising.”

Helpful Report

Posted 3 years ago

Hi Linda, Thank you for the great review. The RTO Materials team

Posted 3 years ago

“Very efficient and supportive response from RTO Materials. The learning materials are easy to follow and met the training and assessment requirements. We have been using the services for many years and highly recommended.”

Helpful Report

Posted 3 years ago

Hi Anthony, Thank you for taking the time to share your feedback. We appreciate it. The RTO Materials team

Posted 3 years ago

“RTO is always quick to respond and you get access to all materials very quickly. Resources are very well priced.”

Helpful Report

Posted 3 years ago

Hi Gricel, Thank you for your lovely review. The RTO Materials team

Posted 3 years ago

“This is our first experience with RTO materials and we were pleased with ease of process, super fast turnaround and lovely customer service. The materials look very clear and well organised - and seem like very good value for money.”

Helpful Report

Posted 3 years ago

Hi Cherie, Thank you for taking the time to leave such a lovely review. It's great to hear you agree that our resources are very good value for money. We're always happy to help and pride ourselves on our customer service. We look forward to working with you in the future. The RTO Materials team

Posted 3 years ago

“The resources are easy to contextualise to your learner target audience. The Price point is value for money, resources meet the compliance needs.”

Helpful Report

Posted 3 years ago

Hi Geoff, Thank you for your great feedback. The RTO Materials team

Posted 3 years ago

“Excellent customer service. Thanks to Emaily with her very efficient responses.”

Helpful Report

Posted 3 years ago

Hi So Young, Thank you for leaving a review. We appreciate your lovely comments. We look forward to working with you more in the future. The RTO Materials team

Posted 3 years ago

“Very prompt response to every request. Very friendly and family oriented Emily and Sarah but always remain professional in business.”

Helpful Report

Posted 3 years ago

Hi Eseta, Thank you for your review. We appreciate your lovely comments. The RTO Materials team

Posted 3 years ago

“Great resources, easy to contextualise, written to the level of the learner.”

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Posted 3 years ago

Hi, thank you for leaving such great feedback. We appreciate your comments. The RTO Materials team

Posted 3 years ago

“Thank you for your support of dealing with any issues we have experienced in a timely manner. Emily has always responded promptly and we are extremely grateful for this. Our LMS is up and running and we appreciate the time and effort put in to make this happen.”

Helpful Report

Posted 3 years ago

Hi Mark, thank you for sharing your feedback. We appreciate the comments. We're always happy to help. The RTO Materials team

Posted 3 years ago

“As a flexible, not for profit training organisation, we needed to duplicate our print resources in a virtual classroom in record time due to the impact of the Corona Virus and RTO Materials' LMS was the solution. The degree of familiarity for trainers and learners from printed format to online platform made the transition smooth. Of course, there were some technical hurdles but the team at RTO Materials responded quickly and efficiently to get us up and running.”

Helpful Report

Posted 3 years ago

Hi Phillip, Thank you for sharing your feedback. We've been happy to help you here and look forward to working with you more. The RTO Materials team

Posted 3 years ago

“RTO materials has been a great source to our RTO and continues to have affordable pricing for small business organisations like us who must be compliant. Would love to see input from those purchasing resources can have on the new and improved versions.”

Helpful Report

Posted 4 years ago

Hi Yolanda, Thank you so much for taking the time to share your feedback. We appreciate your lovely comments. We are always striving to expand and improve to ensure our customers are getting the best possible resources. To be honest with you, most of the changes we make come directly from our customers' feedback (as well as ASQA's ever-changing feedback). So, if you have feedback you would like to share, please just email emily@rtomaterials.com.au. The RTO Materials team

Posted 4 years ago

“Excellent response time.”

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Posted 4 years ago

Hi there, Thank you for your review. We appreciate you taking the time to do that for us. We look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“I found the RTO materials to be comprehensive and value for money. Their customer service to be very good and the delivery service to work quite effectively. Overall one of the best resource companies to deal with, thank you.”

Helpful Report

Posted 4 years ago

Hi, Thank you so much for taking the time to share your feedback. We appreciate your lovely comments. We're always here and happy to help. We look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“Always good to have enquiries answered promptly. Would be good to be able to ring the sales people direct.”

Helpful Report

Posted 4 years ago

Hi, Thank you so much for taking the time to share your review. You can always contact us on 1800 836 074. Sarah and Emily are always happy to help. Don't hesitate to get in touch if you need anything. We're always happy to help and we look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“The service provided by RTO Materials is first rate. They are able to accommodate our requests, provide high quality and current content and assist in providing alternative solutions if products aren't available. The ability to contextualise materials to meet the needs of our students is a bonus. Great organisation to work with, highly recommended.”

Helpful Report

Posted 4 years ago

Hi Tony, Thank you so much for taking the time to share your review. We're always happy to help and we look forward to working with you more in the future. The RTO Materials team

Posted 4 years ago

“"What is there not to like about RTOMaterials? Sarah, Emily and the team at RTOMaterials offer quality customer service, compliant and professional resources which are user-friendly, and a 24 hour turn around regarding enquiries. We have been using RTOMaterials resources for many years, and our trainer/assessors have stated that the resources are easy to contextualise and to adapt various units to both classroom delivery and on-the-job/workplace environment. Thank you once again for your continuous support and we look forward to you celebrating another 10 years.”

Helpful Report

Posted 4 years ago

Hi Gail, Thank you so much for sharing your thoughts. We look forward to many more years of working together! The RTO Materials team

Posted 4 years ago

“I love to work with RTO Materials as the product is very easy to contexulise to your needs and student cohort. I guess RTO's should be aware that they have to add their on touches however our students love it. The service Sarah and Emily offer is superb and we have been working with RTO Materials now for a few year.”

Helpful Report

Posted 4 years ago

“The content is quite useful and covers the unit well. I would however seriously suggest you hire a graphic designer to re-design the lesson slides, including the removal of all the painfully dated clip art. Slides are currently boring and plain at best. :-)”

Helpful Report

Posted 4 years ago

Thanks for the feedback and we are pleased you're happy with the content of the unit purchased. Regarding the PowerPoint slides, you are free to redesign any of our documents as you wish, as all of our documents are fully editable. We have deliberately made the slides minimalist to make it easier for RTOs to add their own images and customise them as they wish.

Posted 4 years ago

RTO Materials is rated 4.7 based on 216 reviews