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RTO Materials Reviews

4.7 Rating 217 Reviews

95 %

of reviewers recommend RTO Materials

Company Reviews

4.7

Based on 217 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

1800 836 074

Email:

sales@rtomaterials.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Special thanks to Sally and Emily for promptly responding to my emails and requests. The resources are well-presented and organised. The level of English used suits the needs of the learners. It was easy to customise the resources with the availability of the classroom and e-learning files. Thank you RTO Materials team for your great work!”

Posted 2 years ago

Hi there, Thank you for your great review! We look forward to working with you more in the future. The RTO Materials team

Posted 2 years ago

“RTO Materials has always conducted themselves with the utmost professionalism. They are very responsive to requests and always respond in timely manner. The new resources purchased were exactly what we were looking for and were presented very cohesively.”

Posted 2 years ago

Hi Peta-Lea, Thank you for your great review! The RTO Materials team

Posted 2 years ago

“Easy and thorough resources overall.”

Posted 2 years ago

Hi George, Thank you for your great review. The RTO Materials team

Posted 2 years ago

“Excellent, comprehensive product. Easy to use and well presented. Excellent customer service. Looking forward to using more of their products.”

Posted 2 years ago

Hi Mark, Thank you for your lovely review! The RTO Materials team

Posted 2 years ago

“From browsing the extensive course library, liaising with the fantastic sales consultant and proceeding with purchase, the entire process was straightforward and painless. The course that was purchased is of excellent quality and provides everything we need to deliver a top notch program. I would highly recommend RTO Materials to other organisations looking to explore or develop their vocational education programs.”

Posted 2 years ago

Hi Travis, Thank you for taking the time to leave a review. We appreciate your lovely comments. It was a pleasure working with you on this. We hope we get to work with you again in the future. The RTO Materials team

Posted 2 years ago

“I have found the customer service from RTO materials to be very good.”

Posted 2 years ago

“We were really impressed with the service provided by Emily in particular her responsiveness and advice. Overall very happy with the quality of the materials and how easy the whole process has been.”

Posted 2 years ago

Hi Rebecca, Thank you for taking the time to leave a review. We appreciate your lovely feedback. We look forward to hearing from you in July and helping you with your next step. The RTO Materials team

Posted 2 years ago

“RTO Materials have always been really professional, helpful and timely in getting resources. There resources have been compliant and easy to use. Highly recommend them for resources”

Posted 2 years ago

Hi Simone, Thank you for taking the time to leave a review. We appreciate your lovely feedback. The RTO Materials team

Posted 2 years ago

“I have been using RTO Materials from the very start. Over 12 years. I tried the rest and have now stuck with the best! Fully customable - if you use the tools correctly you will not be disappointed. Excellent! Thank you Sarah and Emily”

Posted 2 years ago

Hi Rob, Thank you for your lovely review! It's always a pleasure working with you. The RTO Materials team

Posted 2 years ago

“I have been sold material that has already been superseded. The resources i.e. learner guides have some good content. The PPT information is minimal but is a good starting point. The assessments are excessive in nature and does not look at the unit as a whole but covers each individual criteria. This makes the assessments very large. The service team are polite and responsive.”

Posted 2 years ago

Hi Jo, Thank you for taking the time to leave a review. We appreciate the follow up conversation too. We now understand that your 2 star review was not a reflection of the resources, but the fact you ordered a superseded unit. As we discussed on the phone, the unit in question is still current, sits in many packages and is still needed in some instances. We trust that our customers know what they are ordering and simply provided you with an order for what you requested. As you now know, we’re more than happy to help with the new unit and provide that free of charge. We look forward to working with you more and look forward to receiving your list of required units. The RTO Materials team

Posted 2 years ago

“This is a second time to dealing with RTO Materials, I have not had been disappointed.”

Posted 3 years ago

Hi Ruth, Thank you for taking the time to leave another review. They are always great to read and we appreciate your comments. The RTO Materials team

Posted 3 years ago

“Great service and give course developers a base to develop there unit. Very happy with the product.”

Posted 3 years ago

Hi Christine, Thank you for your great review. The RTO Materials team

Posted 3 years ago

“The material was what we expected. (Previous experience working with RTO materials) We compared it with other resources from other companies. It was more compliant. However, the materials were not very Assessor friendly and less detailed with visual aids. There are still lots of work for the RTO to do to make it more streamlined. The other material was not as compliant but fewer documents to tick and sign for the assessor.”

Posted 3 years ago

Hi there, Thank you for taking the time to leave your review. We appreciate your feedback. We include all instructions and checklists for assessors to work from but our customers are free to contextualise as they see fit. We know there is a lot included but we like to cover all bases and ensure compliance. The RTO Materials team

Posted 3 years ago

“RTO Materials annual subscription makes life that so much easier for us as an RTO.”

Posted 3 years ago

Hi Olivia, Thank you for your review. Although our subscriptions are no longer on offer, it's great to hear that you are making the most of your existing one. The RTO Materials team

Posted 3 years ago

“Professional and prompt service by Emily . Excellent quality materials. Happy customer.”

Posted 3 years ago

Hi, Thank you for your lovely review. The RTO Materials team

Posted 3 years ago

“The team are always very quick at responding to our requests and their products are good quality. Their site is easy to use and the materials easy to access and download. We use RTO materials for the majority of our courses and will continue to do so as their service is great.”

Posted 3 years ago

Hi, Thank you for taking the time to leave such a great review. The RTO Materials team

Posted 3 years ago

“Very efficient and helpful as always. Given the time since the BSB packages were revised, some units in some qualifications are not available straight away. but, these are been worked on and they are coming up quite well. The material we have seen so far is excellent and allows enough room for contextualisation and customisation to meet student and employer needs.”

Posted 3 years ago

Hi, Thank you for your great comments! I'm happy to say we're getting there with the new BSB resources. It's a big project but we've made good progress. The RTO Materials team

Posted 3 years ago

“Greatservice. Resources are easy to use & provide a good starting point for contextualising to meet our needs. Have been using RTO Materials for long time.”

Posted 3 years ago

Hi Di, Thank you for your great review! We appreciate your lovely comments. The RTO Materials team

Posted 3 years ago

“Fast reliable service, great assessments”

Posted 3 years ago

Hi Belinda, Thank you for your review. The RTO Materials team

Posted 3 years ago

“Excellent service. Resources are easy to use and provide a good framework for contextualising to meet your needs.”

Posted 3 years ago

Hi Michelle, Thank you for your great review. We appreciate your lovely feedback. The RTO Materials team

Posted 3 years ago

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RTO Materials is rated 4.7 based on 217 reviews