“Not happy iam trying to return an item for 3 weeks now and no joy, the reason iam retuning it is because it took to long to receive it in the first place, and had to resource another so i could sell my van, which i did just or would off lost the sale, but iam still out of pocket £100, as no one has told me how to return it?”
“Recently bought the safestow4 and the product is great, makes loading and unloading ladders so much easier. I originally ordered the wrong product, so had to contact Rhino directly to arrange an exchange. They were very helpful and handled the exchange with no problems.”
“Great product. Great service.
Living on the Isle of Wight a lot of companies won't deliver over here.
No problem with Rhino. And good price direct from the manufacturer”
“Just bought my 3rd rhino roof rack all for different vans of course. I wouldn’t go anywhere else. They’re strong and robust excellent to carry my big ladders and roofing materials.
Rob the roofer”
“Great rack, good quality materials and looks good/performs well once fitted. Only criticism is the instructions are poor and fitting is not at all an easy job. I’ve had a few of these for different vans and once you’ve done one it’s not quite so bad as the first, time but even so there must be a better design to the way it is assembled and installed, and better instructions.”
“Instuctions were mainly pictures with at least 4 variations for different vans, a tad confusing. I personally think the roof rack is too short for my vehicle. This is not a one man job as claimed. Also ended up with extra bits which on phoning up Rhino I was told they are surplas to requierment. Very Confusing”
“Everything good apart from the silver roller bar on the back
Scratches all over it as ladder is put on and off
Should of used different material
Scratching doesn’t look good on a near brand new roof rack”