Rebecca Udall Reviews

Name: Rebecca Udall
Address: George House, Derwent Road, Malton, United Kingdom
Rating: 4.89

4.9 Rating 439 Reviews

97 %

of reviewers recommend Rebecca Udall

4.9

Based on 439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Rebecca Udall:

We create extraordinary linens, tableware and homeware celebrating excellent craftsmanship, unique design and longevity. Eclectic yet considered style with a European sensibility, crafted to bring joy. Elevate the Everyday ®

Visit Website

Phone:

01904 439658

Rebecca Udall 5 star review on 30th July 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service from start to finish.”

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“My order arrived really quickly and looked beautiful, the packaging is fab.”

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“Fantastic service - beautifully wrapped, quickly received & wonderful product”

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“Stunning and original glass carafe. Beautifully wrapped. It arrived promptly with environmentally friendly packaging. Would highly recommend Rebecca Udall.”

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“Rebecca had the full range of cutlery I was looking for (which is out of stock everywhere else). Ordering was easy, as was a slight amendment to my order. Responses to queries were quick and helpful. The parcel arrived promptly and was beautifully presented. All in all an excellent shopping experience. I will be buying more.”

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“Really happy to write a review here. I bought the collaboration pillowcases with Isla Simpson and they are beautiful. The fabric is smooth, soft and whilst I have yet to use and launder them the quality of these pillowcases speak for themselves, I would be surprised if there was any issue, and fully expect to be using them in years to come. Delivery was fast and there was tracking. The packaging was beautiful too.”

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“Very quick to deliver and quick to replace an item”

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“Lovely independent company with an easy to use website with wonderful products. Speedy delivery in completely recyclable packing which was a pleasure to see. Definitely would recommend whether buying yourself something or a beautiful gift.”

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“Great service, lovely product, fantastically wrapped, lovely lovely lovely lovely, would def buy here again and again xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx”

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“It was beautifully packed and lovely to look at thank you.”

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“2 items ordered. The rattan tray is beautiful however the small linen hand towel is very disappointing. Literally a very small piece of linen stitched on the edge. Very thin and half the size of a tea towel.”

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Hello Bridgette. Thank you for your feedback. I am really pleased you are happy with your tray and very saddened to hear about your feedback on the guest towel. In regards to the towel, it is a guest towel which has a standard size 30x50cm. The linen is fine quality Italian linen and is designed by our heritage mill as a lightweight, soft light hand/guest towel. Traditionally these are single used in multiples (stacked in a bathroom). Please email us customerservice@rebeccaudall.com and we can arrange a return and refund? I really don't want any of our customers to be disappointed. Warm regards, Rebecca

“Great experience!”

Rebecca Udall 5 star review on 24th May 2023

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“Very fast delivery.”

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“Gorgeous gorgeous things of excellent quality - as an international order everything arrived very smoothly too. Very good customer service as well.”

Rebecca Udall 5 star review on 12th May 2023

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Thank you so much for your fun review Natalie! Delighted that you are thrilled with your order. Rebecca & team x

“So very happy with my order. Loved Everything!.”

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Thank you very much for your kind review! Rebecca

“Beautiful beautiful scalloped bedding. I gave some as a present and the review was great, now I wait to use mine in our new abode. Thank you. Beautifully packed and great service.”

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I am delighted to read your lovely review, thank you. Thank you for your support. Rebecca

“We have the Gabriella Murano glass tumbler in both green and white and another design, sadly discontinued, in both green and white. I love that all four glasses form a set yet are identifiable, one from another. This saves on washing up! They are beautiful to hold and good to drink from. They are wonderfully functional works of art which I appreciate more and more. H”

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Thank you very much for your kind words, Ruth. This is exactly how we hope customers feel about their pieces. Rebecca & team x

“Very pleased with my purchase. Arrived quickly and beautifully packaged.”

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Thank you for your kind review. Rebecca x

“Beautiful products”

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Thank you Sharon. Rebecca & team x

“Beautiful design , high quality , exceeded my expectations,”

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Rebecca Udall is rated 4.9 based on 439 reviews