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RackitDirect Reviews

5.0 Rating 14 Reviews
100 %
of reviewers recommend RackitDirect
Anonymous
Anonymous  // 01/01/2019
Zero stars not an option, but this is what they deserve! The goods were damaged in transit, so their courier APC returned them to Rackitdirect, providing photographic evidence of delivery to them. No replacement or refund has been forthcoming and my repeated attempts to contact Rackitdirect have failed because their advertised email address does not accept incoming messages, and their advertised telephone number results in an 'unable to connect ' message. I have applied to Mastercard for a chargeback of my money. Be warned.
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Posted 1 week ago
Exactly what I needed at a reasonable price, and delivered on time.
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Posted 2 months ago
Arrived in good time and the product was robust and well made. Good value.
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Posted 2 months ago
Excellent service.
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Posted 4 months ago
Superb and service to match. We bought the 5-step ladders. Very well made, solid construction while being lightweight and very easy to manage. The extra wide steps make a real difference as does the non slip coating on the grip bar at the top. Delivered very quickly too. I don't normally do reviews but it's such a refreshing change to find a product that has been well thought out with the user in mind and especially not be charged a rip off price for it. Highly recommended.
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Posted 5 months ago
Husband really impressed with this ladder, it has enabled him to reach the roof safely on our static caravan to repair a small leak, he also loves the various ways it can be used and it fits in the car beautifully.
RackitDirect 5 star review on 1st July 2024
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Posted 5 months ago
Excellent product and delivery as anticiapted
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Posted 5 months ago
Excellent customer service from RackitDirect and very quick delivery - Excellent around.
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Posted 6 months ago
Easy to order and collect
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Posted 6 months ago
Brilliant product. Folds up flat. Has a good wide plate to balance goods on. Really pleased 🤗🤗
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Posted 6 months ago
Sack Trolley ordered was a good price. Item was delivered quickly and well packaged. I have used the trolley and found it to be perfect for my needs - moving heavy plant tubs around the patio. Stores away very nice and compact. Would highly recommend RackitDirect.
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Posted 8 months ago
I seldom take time to write reviews but am choosing to do so now because I am so very pleased with the customer service, the delivery of the product and the product itself. My step-ladder was worh waiting for- it is sturdy without being too heavy for me to carry and it is as attractive as a step-ladder can be !
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Posted 8 months ago
Back order was updated when new stock was availble - order desptached in 3 days Great product, well made and value for money
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Posted 9 months ago
Excellent product plus excellent customer service definitely will buy again if needed quick delivery. Personally recommended. Thanks
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Posted 10 months ago
Very pleased with the purchase which is used to access the loft. Soft close is a great idea preventing trapped fingers.
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Posted 10 months ago
RackitDirect is rated 5.0 based on 14 reviews