PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO BOX 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,092 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREG.CO.UK

Location:

Transfer House,
PO BOX 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy, and so quick. Ordered Sunday, new plates on the car by Friday. Excellent service.”

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“Very quick and hassle free service, everything as explained and honestly couldn’t be happier, thank you Primo.”

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“Super fast.”

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“Brilliant easy to follow system. They do everything for you. Good quality plates. The only negative was the sticky pads to put the number plate on with. Not all that sticky. In fairness the back one is fine onto painted metal. Our front number plate fell off the next day but luckily on our driveway and didn’t damage. I think the problem was on the front it goes onto unpainted plastic. Got some gorilla tape to re-affix which is fantastic. Worth spending the extra. Think Primo should offer it as an option. Plates stuck on look much better especially if the screw holes encroach on a letter.”

PRIMOREG 5 star review on 28th October 2020

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“Excellent service and fast, would highly recommend”

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“Excellent...so straightforward, paid extra for them to complete all the transfers etc and was a breeze!”

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“Very easy from start to finish”

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“Absolutely brilliant service from start to finish, cheapest for my registration The fully managed service is excellent, registration bought, plates received and the transfer completed with DVLA all in under 2 weeks. Highly recommend Primo registrations 5 star service, kept up to date with every step of the process. Thank you Primo excellent job.”

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“Primo reg have been so helpful with us recommend to anyone brilliant”

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“Absolutely brilliant service. Quick and hassle free. Lots of help if it’s needed. It was so simple even for me !! 5 star service.”

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“Seller information, Factual information to assist would be sellers of their cherished number plate on this site. When you entered your registration plate for sale you will have confirmed the minimum return you required. Having just sold my number plate I thought it would help anyone who is registered on Promo Registrations the format on receipt of an offer. 1. Email confirming a buyer was interested in my registration and requesting me to confirm the lowest financial amount I will accept. 2. My registration was on a retention certificate (£80) paid by me. DVLA web site clearly gives a warning stating “NEVER” email, copy or scan your retention documents. Peter, (director of the company) requested I email a copy of my retention certificate so he could send me a sales pack as he had a buyer and could return me the amount I required. 3. On receipt of the sales pack via email, I was very surprised the transaction would be competed by giving control via a “Power of Attorney” to Primo Registrations to carry out the sale. I would not be reimbursed my £80 transfer fee. 4. At this point I decided this was not a Company I wanted to deal with and sent an email the same day to confirm I no longer wanted to sell my registration number. Peter’s response, please can you confirm you wish to break your agreement as we will start legal proceedings, I prefer not to go down this route. A heavy threat to an OAP as he confirmed the company fee was £30. 5. Upon completion of the sale, I requested a full breakdown of the transaction, Peter advised me that the minimum amount I was paid is the only figure that concerns me and therefore the only financial figure they can release to me. You may draw your own conclusions as to whether you want to use this Company to sell your cherished plate on your behalf. I will not be recommending Primo Registrations.”

Helpful Report

Hi Glenice, I have sent you through a message last night asking you to contact me directly, but unfortunately to date I haven't received any contact from you. However, I have taken the opportunity to investigate this matter for you in the meantime. What you have put on your review is not a true reflection of the events that you portray. On the 3rd Oct you confirmed that the registration was available and the price you were after. We asked you for a picture of the certificate as normal practice - afterall we are not going to give someone money just because they claim to own a registration (we have to protect both our buyer and seller in this process). On the 5th Oct you sent us the picture of the certificate which we verified to be genuine, and then sent you the sale pack after we confirm the purchase with our buyer. You then subsequently claim that you won't be proceeding with the sale due to you isolating (please see your email of 3.56pm), not that you didn't want to go ahead due to having to send through a scan of the certificate (which you had already done earlier in the day). We explain to you that we have agreed to the sale already. Unfortunately we would be incurring costs in doing so, plus also it is not fair on our buyer that you have changed your mind - as you say we are a reputable company and don't like letting our customers down, which I'm sure you'd appreciate if you were the buyer. You then sent the details through, and your paperwork is processed and your payment is made to you. You then asked for a breakdown of details which are all shown in your transfer pack along with in the emails conversations that had gone on. We certainly would not be in a position to send you details of our buyer as that would break a number of laws. I'm sorry that you think our service to be poor, but we sold your registration for the price that you wanted, you were paid out quickly for it, and the only issue in the process was due to you wishing to back out when you had already agreed to it. I will post this reply on all the other review websites that you have put your review on too. I trust that this answers your review. Thanks

“Top glass sale team very helpful top marks for service highly recommend”

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“Very slick process.... nice and easy thanks!”

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“Second time we have bought from this company and amazing service yet again all sorted fast and smoothly thank you”

PRIMOREG 5 star review on 26th October 2020

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“Completed within 5 day 😀”

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“Very pleased with the whole Transaction, Thank you , would use again and would recommend to others.”

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“I have already replied in the survey and mentioned how satisfied I am with the helpful team and properly managed job. Thank you PRIMO team”

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“Extremely well organised would recommend.”

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“Very slick, chose because it was the clearest website to include “all in” price others not so clear . Fast clear easy efficient service plates on car inside 2 weeks well done.”

PRIMOREG 5 star review on 25th October 2020

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“Fast service from these guys, I had someone clone my plate so decided to get a private plate on to stop the fines I kept getting. Ordered on the Thursday, plate arrived Friday, text on the Tuesday to say I could put the new plate on. Really impressed with the speed and price of the service. Highly recommend these guys.”

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PRIMOREG is rated 4.9 based on 8,092 reviews