PRIMOREG Reviews

Name: PRIMOREG
Address: Transfer House, PO BOX 489, Fleet, Hampshire
Rating: 4.91

4.9 Rating 8,081 Reviews

98 %

of reviewers recommend PRIMOREG

Company Reviews

Metrics

Info

4.9

Based on 8,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01252 49 1111

Email:

INFO@PRIMOREG.CO.UK

Location:

Transfer House,
PO BOX 489,
Fleet
Hampshire
GU51 9FL

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PRIMOREG 5 star review on 6th December 2025

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great easy stress free service”

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“Very pleased, 150 pound cheaper than everyone else for the same plate! Fees and were also cheaper, even with all the Mail strikes all transferred and on the car on just over a week. Recommend 100%”

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“Primo were excellent with the whole experience of processing the registration with the DVLA and informing me of the progress. I had my new registration in just over a week. I would highly recommend Primo Registrations”

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“Excellent service and quick delivery.”

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“I purchased my husband new plates as a christmas present and I was so impressed by how easy the process was, absolutely all of the hassle and worry was taken out of my hands, very fast service from the beginning to the end and actually having the perfectly finished plates in my hand, husband was overjoyed. Fantastic price too.”

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“Very straightforward transaction with no hassle.”

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“So easy to deal with, highly recommended”

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“Excellent from start to finish loving my new plate ! Highly recommend to anyone looking for a plate .customer service is fantastic kept informed throughout the order.”

PRIMOREG 5 star review on 24th December 2022

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“Very quick everything done for me highly recommended”

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“Been 2 weeks still not got my docs for my plate yet 😢”

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“Extremely easy process start to finish, I finally found the plate I was looking for!”

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“Excellent.”

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“Fantastic service! Kept up to date throughout the whole process, and best of all the cheapest price I found after comparing a few companies online. (I saved around £60, so was able to upgrade the plates etc). Highly recommended 👌”

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“Very poor customer service, there was a very rude guy on the phone that left me fuming. Avoid if you can, plates are good but too luch attitude and I rather not say more on here.”

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Thank you for your taking the time to leave us a review. I have taken the opportunity to listen to the 27 calls that you made into the company, and I would 100% back my colleagues following your vitriol towards them including physical violence. Our colleagues are here to help and support customers, but if bullied and threatened like you did do, they of course have the right to terminate the call. I can see that the registration is now on your vehicle and trust that our service to you is now complete. Regards The Primo Team

“All was good at first easy enough to order answered phones and dealt with a mistake i thought id made. emails sent out about dispatch 3 weeks later still havnt recieved the plates or certificate and when asked if they could email a copy of certificate so that i could print out as its a christmas present was told as they have already sent it their is no details held on file to email me. I underetand that royal mail are striking but have read reviews that its taken 6 days for people to get their orders from purchase and here i am nearly 3 weeks later with nothing”

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Thank you for taking the time to leave us a review. I'm very sorry to hear that you think our service to be so poor. Unfortunately we, like a lot of other companies and private individuals throughout the UK, are suffering due to the Royal Mail strikes. We have today received post from the DVLA which was sent last month. It is frustrating for everyone in involved in waiting for a delivery / post to not receive it, but we can assure you that the post is despatched to you as soon as we communicate it to you. I'm once again sorry about this situation. Regards The Primo Team

“Excellent service 👍”

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“I bought a new number for my son and PRIMO Registrations where excellent in every way possible. Highly recommended”

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“Easy and very efficient service … kept up to date with progress”

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“Excellent service and great prices, seemless delivery of plates and certificate”

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“Very easy and quick delivery. Very happy”

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PRIMOREG is rated 4.9 based on 8,081 reviews