Prima Equine Reviews

5.00 Rating 35 Reviews
100 %
of reviewers recommend Prima Equine
Read Prima Equine Reviews
Visit Website





Roodland, Ayr,

Write Your review

Tell us how Prima Equine made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I thoroughly enjoy shopping at Prima Equine, quality and service are amazing. Being a Canadian customer has not caused any problems as Fedex delivers in a very timely manner. Daniel is quick to respond to any questions and now my friends are shopping at Prima.
Prima Equine 5 star review on 19th January 2021
Helpful Report
(16/12/2020) -
Hey Lisa, Rafa looks very handsome in his Limited Edition Kentucky Rug! We really appreciate your business and thank you for recommending us to your friends, it's always our pleasure :) Prima Equine
Had a great experience. Dan made the whole thing so quick and easy, even though at times I had to chop and change the request. Wonderful customer experience, would thoroughly recommend!
Helpful Report
Love the Kentucky rugs which arrived next day. Paying with Klarna is also a great feature and really handy. 5* experience!
Helpful Report
Customer service was excellent , nothing was too much trouble. Very competitive price and delivery within 3 days. Would certainly recommend this company.
Helpful Report
Hello Jen, thanks for taking the time to tell us your thoughts. We are pleased to hear you were happy with our service!
Super customer service with competitive prices. Items arrived next day, would definitely shop again.
Helpful Report
Hi Martin, thanks for such fantastic feedback. We really appreciate it :)
Fab service, fab products and fab customer service 😍😍😍
Helpful Report
Hi Dominique, thanks for your fab feedback!
Excellent customer service!! Excellent products! Love purchasing from Prima Equine and I live in Canada.
Helpful Report
Hello Fiona, thanks for taking the time to leave some feedback. We really appreciate it :)
Ordered some costume Tucci boots, everyone was super helpful and lovely. Everything done online would recommend to use Prima Equine if you’re looking for Tuccis in the uk
Helpful Report
Hi Natali, we are pleased you like your custom Tucci Boots. Thanks for your feedback :)
Just bought a pair of Tucci boots. Couldn't find my size in stock anywhere but Prima Equine had a pair that were delivered next day! Great product knowledge, competitive prices and friendly customer service.
Helpful Report
Hello Sandy, thanks for letting us know you had a great experience with us. Let us know if we can help with anything else.
I am very happy for the Rug that I got from Prima Equine. I had an issue with the original rug as the delivery was missing, but Daniel was very helpful and she send the second one that I had receive in 4 days after emailing the issue. The customer service was amazing and I would definitely purchase again from Prima Equine.
Helpful Report
Hi Paulina, thanks for your feedback. We are pleased to hear you were happy with our service and we can't wait to welcome you back again :)
Professional in every way! Will definitely be my 'go-to' shop. Highly recommend thank you Dan for my new long boots👌
Helpful Report
Hi Bethanie, we hope you enjoy your Tucci boots and thanks for your feedback :)
Always a pleasure shopping at Prima Equine, love the quality products and exceptional customer service. They make shopping from Canada 🇨🇦 so easy.
Helpful Report
Hi Lisa, we appreciate you taking the time to tell us your thoughts. It's always a pleasure!
Fantastic service and super fast next day delivery. High quality items and look forward to buying from here again.
Helpful Report
Hello Rachel, thanks for leaving us such great feedback! We are always here and happy to help :)
Ordered and shortly had a call to say the colour would be a few days late . Which was fine . My grey boot bag arrived and I wasn’t disappointed by the two day extra wait . Thank you
Helpful Report
Hello Charlotte, thanks for taking the time to leave us such fantastic feedback! We are pleased to hear you are happy with your lovely new Boot Bag :)
Really impressed with the level of service and help they have been from start to finish - I will 100% purchase again.
Helpful Report
Hello Clare, thank you for your lovely feedback and we are pleased to hear you would shop with us again!
Super service from Dan, really quick and efficient. Fitted me the perfect saddle and you could notice an immediate difference in the horse and the balance of the saddle
Helpful Report
Hey Elspeth, we really appreciate hearing such positive feedback and it's great to hear you're getting on so well with your new saddle! Prima Equine
Daniel went out of his way to help right down to sending me links for parcel delivery. Fantastic service. Cannot recommend enough.
Helpful Report
Hello Jen, thanks for taking the time to tell us what you thought of our service and we are pleased to hear you liked it! Prima Equine
No other shop comes close to the standards set by Prima!! I've been buying horsey items for years and most of the time it's been pretty straight forward however I have had issues with refunds, returns and even getting a hold of someone to speak to at times. However, Dan from Prima Equine was fantastic. He has exceptional product knowledge and made some great recommendations for me which I'm now thrilled with. He was always quick to respond and lovely to deal with throughout. Fab shopping experience and would urge everyone else to shop here as well.
Helpful Report
Hello there Shona, we are very pleased to hear that you were happy with our service. Thanks for taking the time to tell us what you think, we really appreciate it! Prima Equine
After searching for a specific Kentucky saddle pad. I couldn’t find it in stock without a 2 week delivery time. Daniel went above and beyond. Had the saddle pad ready to be delivered the next day. Even after missing the courier service he went to the post office to make sure it would be sent out to me that day. Amazing customer service my only bad point is that I didn’t find prima equine sooner. Thanks so much again Daniel ! X
Helpful Report
Hey Erin, thank you very much for your excellent feedback. We always happily do whatever it takes to get orders out to our customers as soon as possible. Let us know if we can do anything else to help x
I’ve bought from Prima Equine a couple of times and their service is fantastic! Their products are top quality! Would definitely recommend and will continue to shop with them.
Helpful Report
Hello Catherine, we always love to hear what our customers think, especially when it's so positive. Thanks for such lovely feedback :) Prima Equine
I have made a few purchases from Prima equine and have always been happy with my purchases. Quick delivery and good customer service.
Helpful Report
Hello there, we really appreciate you taking the time to tell us what you. thought. Thanks for the great feedback and we are always here when you need. Prima Equine
Prima Equine is rated 5.00 based on 35 reviews