“I thoroughly enjoy shopping at Prima Equine, quality and service are amazing. Being a Canadian customer has not caused any problems as Fedex delivers in a very timely manner. Daniel is quick to respond to any questions and now my friends are shopping at Prima.”
“Just bought a pair of Tucci boots. Couldn't find my size in stock anywhere but Prima Equine had a pair that were delivered next day! Great product knowledge, competitive prices and friendly customer service.”
“I am very happy for the Rug that I got from Prima Equine.
I had an issue with the original rug as the delivery was missing, but Daniel was very helpful and she send the second one that I had receive in 4 days after emailing the issue. The customer service was amazing and I would definitely purchase again from Prima Equine.”
“No other shop comes close to the standards set by Prima!!
I've been buying horsey items for years and most of the time it's been pretty straight forward however I have had issues with refunds, returns and even getting a hold of someone to speak to at times.
However, Dan from Prima Equine was fantastic. He has exceptional product knowledge and made some great recommendations for me which I'm now thrilled with. He was always quick to respond and lovely to deal with throughout.
Fab shopping experience and would urge everyone else to shop here as well.”
Hello there Shona, we are very pleased to hear that you were happy with our service. Thanks for taking the time to tell us what you think, we really appreciate it!
“After searching for a specific Kentucky saddle pad. I couldn’t find it in stock without a 2 week delivery time. Daniel went above and beyond. Had the saddle pad ready to be delivered the next day. Even after missing the courier service he went to the post office to make sure it would be sent out to me that day.
Amazing customer service my only bad point is that I didn’t find prima equine sooner.
Thanks so much again Daniel ! X”
Hey Erin, thank you very much for your excellent feedback. We always happily do whatever it takes to get orders out to our customers as soon as possible. Let us know if we can do anything else to help x