“I thoroughly enjoy shopping at Prima Equine, quality and service are amazing. Being a Canadian customer has not caused any problems as Fedex delivers in a very timely manner. Daniel is quick to respond to any questions and now my friends are shopping at Prima.”
“No other shop comes close to the standards set by Prima!!
I've been buying horsey items for years and most of the time it's been pretty straight forward however I have had issues with refunds, returns and even getting a hold of someone to speak to at times.
However, Dan from Prima Equine was fantastic. He has exceptional product knowledge and made some great recommendations for me which I'm now thrilled with. He was always quick to respond and lovely to deal with throughout.
Fab shopping experience and would urge everyone else to shop here as well.”
Hello there Shona, we are very pleased to hear that you were happy with our service. Thanks for taking the time to tell us what you think, we really appreciate it!
“After searching for a specific Kentucky saddle pad. I couldn’t find it in stock without a 2 week delivery time. Daniel went above and beyond. Had the saddle pad ready to be delivered the next day. Even after missing the courier service he went to the post office to make sure it would be sent out to me that day.
Amazing customer service my only bad point is that I didn’t find prima equine sooner.
Thanks so much again Daniel ! X”
Hey Erin, thank you very much for your excellent feedback. We always happily do whatever it takes to get orders out to our customers as soon as possible. Let us know if we can do anything else to help x
“I will only shop here from now on!
Prima Equine really went above and beyond to make sure my order arrived in time for my daughters birthday.
I was kept up to date throughout, best price around thanks to their Price Match.
They couldn't have done anything more to help if they tried.
Thank you so much Prima Equine!
Hello Mel, we really appreciate you taking the time out of your day to tell us what you thought of our service - thank you!
Let us know if we can help with anything else :)
“Dan from Prima Equine was excellent throughout my whole shopping experience, he was very helpful and ensured I was kept up to date with all of my orders. I would highly recommend Prima equine and will most certainly be purchasing from here again.”
Hey Sasha, we are so pleased that you were happy with our service and would come back again! Thanks for leaving such fantastic feedback, we really appreciate it :)
“My horse had lost a lot of condition during Winter which caused his saddle to not fit properly.
I was unsure if I needed a new saddle or if there were any other options. I contacted Prima Equine and Dan took time and talked me through possible options. We decided to choose the Mattes correction pad. It came the next day and my saddle is now back fitting great!
I cannot recommend Prima Equine enough with their outstanding customer service and fast delivery!”
Hi Emma, we are glad to hear you were pleased with our service and thanks for leaving such great feedback. Let us know if we can help with anything else :)