“Rang up to buy a SONOS soundbar but ended up buying a full SONOS 5.1 system due to Kelly being so helpful :-) Was all delivered next day and is working perfectly, well done 'Smart Home Sounds' and special thanks to Kelly.
“The customer service was superb, I had a customer service advisor call me within minutes of placing the order calling me to clarify the order.
Delivery was next day, with shipment traceability and regular text messages up until delivery.
The packaging of the order was excellent, and the actual products ordered (Sonos) of superb quality.
Would highly recommend Smart Home Sounds on all counts.”
“Always superb service from Smart Home Sounds, this is the fifth time I have purchased from them, very competitive prices, free next day delivery with a one hour delivery window, why go anywhere else.”
“Excellent customer service and Attention to detail.
Good advice on my home cinema sound system.
Exceptional delivery , ordered after 4pm delivered next day.
Minor gripe still waiting for answer to email requesting thoughts on
Overall , very good and would buy again from this company.”
“First purchase from Smart Home Sounds and it was well worth it. Not only did they price match they also delivered my Sonos bar the next day which I was able to track. Item was very well packed and in great condition with no damage. A first class experience. Thank you very much.
First Class Experience”
“I have recently purchased 3 Sono's products from Smart Home Sounds and the service has been quick and very professional. The reason I have only given a good rating and not very good, was because of the delivery. The delivery driver at Interlink stormed into my office, dumped the box on the floor (with expensive kit in) and when asked if it should be signed for, replied that he hasn't got enough time, don't worry!”
“I purchased one of the damaged box play 5's and believe me the amount of damage to the box was hardly worth mentioning I was very happy as I'm starting my own av install business and this is the type of support a small business needs I will be buying from this company in future to come and I have also recommended to my friends and family .
Thanks Again Guys , ASH”
“I have used Smart Home Sounds several times now to build my Sonos collection and I can't say enough for what a positive experience it has been.
Very easy to deal with, providing a quality service to compliment a quality product.
Customer loyalty is clearly important as is the straight forward website and ordering process. Speedy and tracked delivery is also a plus.
Would highly recommend and use again.
“Purchased the sonos playbar, can't comment on the product yet as waiting until I move into a new property. The order was processed the same day, delivered the next day with text notifications advising of delivery time. Very smooth, fast and efficient experience. Great service!”
“Item was the cheapest on the Web I could find, so wasn't expecting delivery to be the 1st class service it was. Was given a 1hr time slot for next day delivery, and it arrived exactly as stated. An excellent service all round, wish I new about Smart Home Sounds, for the rest of my Sonos kit I had already brought. Next Sonos item purchase will be from Smart Home Sounds.”
“This was my first order with Smart Home Sounds and I am very, very impressed! I placed my order on Thursday afternoon and on Friday afternoon my new speaker arrived safely and well packaged.
The speaker itself is fantastic (Sonos Play 3) and the service from Smart Home Sounds is spot on!
Very impressed. I will be back! :-)”
“Excellent service from Kelly at SHS. Bought a Sonos Play 5, delivered same day because I live locally, to save me waiting over the weekend. Then ordered more but had second thoughts. Order was cancelled without any fuss. Will be using them again in the near future.”