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Pension Access Reviews

4.8 Rating 568 Reviews
98 %
of reviewers recommend Pension Access
Read Pension Access Reviews

About Pension Access:

Pension Access is a pension advice specialist and will help clients make the right decision about their pension.

Phone:

0800 009 3388

Email:

adviseme@harbourrockcapital.co.uk

Location:

Affinity House, Beaufort Court,,
Sir Thomas Longley Road,
Rochester
Kent
ME2 4FD

Anonymous
Anonymous  // 01/01/2019
I was very pleased I contacted Portafina for help the confidence from the first phone call was encouraging. \nI was kept informed and any correspondence dealt with immediate effect. Staff are plesent to talk to and informative \nI am more than happy to recommend their services
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Posted 8 years ago
Fantastic service always on hand to answer any questions and queries the portafina staff were very friendly and helpful I would just like to say a big thanks for making things easy
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Posted 8 years ago
Portafina have been very tentative and I will be using them again very soon.
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Posted 8 years ago
very helpfull at all times
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Posted 8 years ago
easy, quick and well communicated thank you
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Posted 8 years ago
Very well explained no question was unanswered when requested a phone call back it happened \nVery satisfied customer thanks
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Posted 8 years ago
Portifina where excellent in all information about my pension transfer.All done very quickly and they explained everything to me
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Posted 8 years ago
The customer service was excellent, especially your adviser Callum, he was excellent, kept me up to date with what was going through transitional period. I couldn't fault it was all excellent service.
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Posted 8 years ago
Excellent service and easy to deal with
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Posted 8 years ago
very good service from start to finish, would recommend Portafina too other people.
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Posted 8 years ago
I decided that I would make enquires into unlocking my pension having reached the grand old age of 55. I had no idea of transfer value but thought a couple of thousand would be a nice little windfall. Portafina were fantastic from start to finish. Keeping me informed - even when the Government put a hold on pension releases during the Brexit vote. I ended up with a bit more than I thought and this has allowed us to do so much. I would never have done this without Portafina. Eternally grateful.
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Posted 8 years ago
Excellent service kept you update all throughout the process, by letter or a phone call. Customer support was excellent also, there was no such thing as a stupid question.
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Posted 8 years ago
I found portafina to be very professional and efficient in dealing with my pension transfer.I was informed and updated every step of the way, the customer support team were excellent.I would recommend portafina to anyone.
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Posted 8 years ago
Excellent service provided in a friendly manner via layman's language. Quick, efficient and comprehensive, while being treated as a human being not a collection of documents. From initial enquiry to completion was a smooth journey with any minor obstacles professionally managed. In summary I was very pleased with all aspects of the task and would definitely recommend Portafina. Again Thank You.
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Posted 8 years ago
Portafina handled my claim with expert professionalism carefully explaining in s and outs and advising on maters with clear language I would recommend Portafina to anyone I had a claim take 1 year with 15 lots of paper work signed. my money was in the bank 3 days before the due date first class service
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Posted 8 years ago
This company is very helpful in all the main details that you will have to deel with.
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Posted 8 years ago
The service was excellent and information provided by was clear and easy to understand
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Posted 8 years ago
From the first time in contacting this company I found them very efficient,and easy to talk, they carried out my request regarding my pension, provided good advice and kept me updatesd on progress. Very satisfied with the excellent service provided
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Posted 8 years ago
Very good service great communication
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Posted 8 years ago
At the beginning the whole experience seems daunting.\nPortafina made everything so EASY.\nThe staff are brilliant, so understanding, sympathetic, friendly and most of all, helpful.\nI was naive and lacked knowledge regarding the world of pensions. They explain EVERYTHING so well in 'lauman's terms' where needed.\nI couldn't fault them.\nMy advice is if you are looking to move your pension or even take some out you will be fine with Portafina.
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Posted 8 years ago
Pension Access is rated 4.8 based on 568 reviews