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Pediwear Shoes Reviews

4.9 Rating 6,575 Reviews
72 %
of reviewers recommend Pediwear Shoes
4.9
Based on 6,575 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pediwear Shoes Reviews

About Pediwear Shoes:

The finest footwear and accessories since 1976.

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

Write Your review

Perfect customer service, personalized, handwritten card in the shoebox, fast delivery, free of charge worldwide, best prices
Helpful Report
Posted 6 years ago
Thank you for taking the time to review your purchase with us - we are very happy to hear that you enjoyed the experience.
Posted 6 years ago
I have ordered may things from Pediwear without any problems. The latest order has not been delivered to me. I have contacted Pediwear by email twice. The second time I got an answer that Pediwear "confirm they are not lost but in fact they are still in Swedish Customs". As far as I know Britain is still a member of EU as Sweden are. The parcel should therefor not be stuck in any customs handling. I am not satisfied and want my money back.
Helpful Report
Posted 6 years ago
Dear Mr Loid We are very sorry to hear how you feel about your latest order - particularly as you are a valued repeat customer. I note that your order was despatched on 19th March. I saw your enquiry email on 1st April advising your parcel had not been delivered and our reply on the 2nd April. When we received your email advising of non-delivery we telephoned our courier - Royal Mail. It is they who told us that the parcel was stuck in customs, but that they expect delivery within 7 days. We acted quickly and gave you accurate information as relayed to us by the courier. Whilst it is true the UK is in the EU - there are still reasons why parcels might be subject to customs checks and I cannot imagine that our trusted and long-standing partner Royal Mail would misinform us regarding the reason for the delay. We would never deliberately mislead our customers regarding a delay. It is simply not in our interests to do so. The many excellent reviews we have should give you the impression of the family-run, honest and reliable company that we are. I will reply separately by email in the hope that we can establish your trust. Kind Regards Mike Small Pediwear
Posted 6 years ago
Accessible, helpful, pleasant to deal with - nothing negative. Goods delivered promptly. What one would expect!
Helpful Report
Posted 6 years ago
Dear Mr Ford Thank you very much for your kind positive comments. We hope you are enjoying your order. Kind Regards Mike Small Pediwear
Posted 6 years ago
Extremely poor after sales. Spent nearly £300 on a pair of Barker Glencoe boots, they failed within weeks. Sent back to Pediwear at my cost, took them a week to send back to Barker, continuously had to chase them for updates as Pediwear failed to keep their promises and update me when they said they would. Ended up putting a PayPal claim in. They just refunded the boots, no explanation or apologies. I will not buy for them or subsidiaries ever again.
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Posted 6 years ago
Brilliant shoes, brilliant service.
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Posted 6 years ago
Great response to my request for a pair of Monkey Boots. Although not immediately available, the communication was on point and a pair was dispatched to me in the promised timeframe. I live overseas and they arrived within a week.
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Posted 6 years ago
Service was quick and trouble free. Shoes arrived promptly
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Posted 6 years ago
price, quality, service
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Posted 6 years ago
Excellent service from order to shipment
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Posted 6 years ago
Fast and flawless delivery
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Posted 6 years ago
Thank you for taking the time to review your purchase with us - we are very happy to hear that you enjoyed the experience. Kind Regards Mike Pediwear
Posted 6 years ago
Although I live in South Africa, I buy all my shoes in England. When I ordered these from you, I explained that I would be in England 2 days later and be there only for a week. When I got to England, they were at the concierge already. Thanks for the fantastic service for a brilliant pair of shoes at an excellent price.
Helpful Report
Posted 6 years ago
Excellent & very professional service. Friendly and informative sales staff. Kept fully updated from moment I placed order to very prompt delivery! What I call “ old school” much valued and appreciated service, sadly not seen very often in our society. Made me feel that the customer always comes first. Excellent product packaged with care ahd presented with pride! Thank you very much. Will definitely recommend and use again. Lisa
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Posted 6 years ago
My shoes arrived well packaged, in good time and with free shoe trees. Very happy with this service.
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Posted 6 years ago
Customer service was great, Really enjoy my shopping experience.
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Posted 6 years ago
fantastic customer service David and his team were very patient with me having to place 3 separate orders to get my size right Always polite and courteous with every email reply Very happy to receive loyalty discount and being offered to pay in PayPal credit Very fast free delivery with a free returns label enclosed Very quick Refunds
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Posted 6 years ago
Very quick delivery, arrived Hong Kong in 4 days. Shoes being well protected in perfect shape. Highly appreciated!
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Posted 6 years ago
Excellent service & very quick delivery. Will definitely shop here again.
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Posted 6 years ago
Great product fast delivery good price
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Posted 6 years ago
Great communication (order update with shipping info etc.) and fast shipping. Small note inside box with signed "quality check" by employee.
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Posted 6 years ago
Ordered online. Very straightforward process. Delivered promptly. Goods as ordered and at a good price. Overall, very happy with service.
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Posted 6 years ago
Pediwear Shoes is rated 4.9 based on 6,575 reviews