Pediwear Shoes Reviews

Name: Pediwear Shoes
Address: Unit 595, 37 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,583 Reviews

72 %

of reviewers recommend Pediwear Shoes

4.9

Based on 6,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pediwear Shoes:

The finest footwear and accessories since 1976.

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

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Pediwear Shoes 5 star review on 2nd May 2025

Anonymous

Pediwear Shoes 5 star review on 15th November 2022

Mr C

Pediwear Shoes 5 star review on 25th October 2022

Mr N

Pediwear Shoes 5 star review on 12th September 2022

Mr A

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is fine, only a very long wait until the shoes arrive at the warehouse of the store and will be sent to the buyer.))) Thanks.”

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Posted 8 years ago

“I purchased a pair of shoes, eventually it turned out I didn't care much for the design( once it arrived) and Brian kindly instructed me in their fair return procedure.”

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Posted 8 years ago

“The order was filled promptly but but I found amazing was the packaging. The shipment of a pair of shoes was wrapped more securely than an Apple computer sent to my house! Amazing.”

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Posted 8 years ago

“Excellent service and delivery. I have used this company for many years and the service has always been first class.”

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Posted 8 years ago

“I ordered a pair of Oxford and a piece of polishing cloth. Instead, a pair of shoe trees and shoes were sent to me without the polishing cloth. The situation was referred to Sales for following up. Soon the cloth was sent to me and I could keep the shoe trees as well. Thank you, Pediwear.”

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Posted 8 years ago

“Service and assistance for the customer absolutely perfect.”

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Posted 8 years ago

“My shoes were not ready in stock so I had to wait, but then I had the wrong size, and they were very helpful in changing shoe size, fast shipping. I'm happy”

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Posted 8 years ago

“Finally received my Loake Chesters in Tan and Brown, well and in order. I made a mistake with my sizings though, and it was professionally and efficiently sorted out. Plus, it is quite refreshing to hear a HUMAN BEING answer the phone after a couple of rings. The Christmas sale backlog delay was annoying but expected. Definitely worth the wait!!”

Pediwear Shoes 5 star review on 15th March 2017

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Posted 8 years ago

Dear Customer Thank you for the kind comments and the photo! We hope to be of service again soon. Regards Pediwear

Posted 8 years ago

“Well, let me say the shoes are fantastic, soft from the first use. Price was also ok. Now, delivery time was very long because they were backlogged, probably s own success and some staffing problem. Time to expand the team. Many thanks”

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Posted 8 years ago

Dear Customer Thank you for your review - and for giving us 4 stars despite your concerns regarding delivery. We are very pleased to hear how happy you were with the shoes. We are sorry about the delay, which, as we advised was due to it being a busy time of year and staff shortage due to illness. We advised you 10-12 working days delivery time (to the US) and I see from the tracking data that the parcel was delivered in 14 working days. The dedicated hard work of our loyal team we have kept the delays to a minimum despite the issues we faced. We hope you will give us the opportunity of proving how well our services works in future. Kind Regards

Posted 8 years ago

“Very good quality shoes for a very good price. However, Pediwear told me the shoes would be delayed and delievered to me in 6-8 weeks. It took them 9 weeks. And when I asked them after 8 weeks how my order is coming along, they didn't bother in replying.”

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Posted 8 years ago

Dear Ms Andersson Thank you for taking the time to leave us a review. We are very pleased to hear that you are happy with the shoes. However, I am concerned to note the issues with the delays and emails, we do not want any of our customers to have reason to be unhappy with any aspect of their buying experience. We are sorry for the delay - you ordered at a particularly busy time, and, as we advised you very shortly after you ordered, the products were out of stock and we had to wait for the manufacturer. As I am sure you will be aware, in this situation we are dependant on the manufacturer's estimated delivery time. In fact a 9 week delivery from an original estimated 6-8 weeks would be considered quite accurate. Handcrafted shoes take time to make and many factors affect the process - we often see much longer delays on such estimates - and some a little shorter. We are hopeful that you might appreciate that these issues were outside of our control, and that, on hindsight - a delivery time of 6-8 weeks for handmade shoes was actually quite close to the eventual 9 weeks? With regard to your emails, we have a professional email archiving system as we are required to have by law. This records all incoming and outgoing email. I can find no evidence of the email you mention. Further to this, I have found two emails from DHL's system saying that their emails to your address had been rejected as 'unknown sender'. We answer all of our customer emails within one working day - and we certainly do not leave emails unanswered. Hopefully our very many excellent reviews mentioning our excellent communications will help to reassure you in this respect. Given the absence of emails in our system and the emails from DHL it seems probable that there was an issue with your email server. I hope our explanations offer some answers and we do hope that this experience will not stop you from ordering from us again. We would very much like the opportunity to prove how well we serve our customers. Kind Regards Mike Small Pediwear

Posted 8 years ago

“good service and nice delivery”

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Posted 8 years ago

“Pediwear have a lot of nice shoes and shoe care products. Good customer service, fast delivery, overall a very good experience. Will shop from them again.”

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Posted 8 years ago

“Received my Loake Brighton loafers a few days ago- service from Pediwear excellent as ever, and the included shoe trees are much appreciated! As for the shoes themselves, classic 60's-style tassel loafer- well made and even though the price has crept up over the years they're still great value for money- they're breaking in nicely, but they're pretty comfy out of the box, and will only become more comfortable over time- so, with some TLC, some polishing and the occasional trip to the cobbler's, they should be good for many years!”

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Posted 8 years ago

“最好的購物經驗! Best shopping experience ever!”

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Posted 8 years ago

“Dear Sirs, you make a fine job. Carry on!”

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Posted 8 years ago

“After much searching for leather shoes. so I finally found what I wanted. and the staff were very helpful and professional. I am very satisfied with the shoes and will certainly be ordering from you again. fast shipping and great prices”

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Posted 8 years ago

“The boots arrived safely and the price was very competitive. Good service.”

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Posted 8 years ago

“The activity of the 2016 winter sale was good! The duty free and no shipping cost help me save much money. Most important of all, two shoes look so great and are suitble for me. Besides,thanks for free gift(shoe polish&shoe horn) of Pediwear .”

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Posted 8 years ago

“Had shoes that matched the description of what I was looking for at a reasonable price and they were delivered within good timescale.”

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Posted 8 years ago

Dear Customer, Thank you for your review. We endeavour to always give good value, to confirm this you may wish see our 'Price Pledge': https://www.pediwear.co.uk/pricewatch.php Hopefully we may be of better service to you in the future.

Posted 8 years ago

“Excellent product and service!!”

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Posted 8 years ago

Pediwear Shoes is rated 4.9 based on 6,583 reviews