“Almost instant customer support when I used the chat box to ask if an item was in stock. Free shipping where other shops wanted upwards of £25 for delivery of this heavy item. I was told the item, a fire pit, would be delivered within two weeks - they are hand made in the UK - mine was delivered in one week. Friendly, efficient fast, free delivery. Great experience.”
“A truely unbeatable online store. Along with the best prices you get the very best support from the sales team, nothing is too much trouble for them.
I can honestly say the Outside Store is the best online store I have ever dealt with, many thanks.”
“Great experience from Outside Store, even when a delivery had an error (not their fault) Selim was quick to resolve and sort it. He kept regular contact including over a weekend and was brilliant. Would buy again.”
“Efficient way to order the grow house. Excellent tracking of delivery which was on time as we were informed. Driver very pleasant and helpful. Item has not been assembled yet so cannot comment further.”
“Outside Star wars absolutely excellent to deal with they answered all my questions that I asked. It was delivered within three days and was very well packed. We found it to be an excellent shed my wife and myself got it put up and sorted within a day. I would recommend them to anyone.”
“The ordering and delivery were straight forward and prompt and assistance with a minor issue was dealt with admirably.
We particularly choose the shed from Outside Store because of the flexibility in the size and layout of their sheds.
I would recommend painting or protecting the shed panels before assembly, but that is your choice. I would also recommend checking that the frame is true/square before fitting the roof panels (lesson learned).”
“Excellent company offered best prices online for trampoline, excellent customer service, I even recommend to my friend who is also going to purchase telstar 7ft x 10ft trampoline”
“The shed itself is fine and looks exactly as advertised. However, a lot of the nails from the outer board missed the main beam that they nailed on. New wood split where the nail entered yet they send it the same way. I thought the shed was meant to be new! I have specifically asked for the door hinge to be fitted on the right-hand side and promised as they informed me {Live chat & email} that it can be customised. I emailed them, however, the shed came with the hinge on the left, If I were to change it to the right-hand side it would leave holes in the new board, please consider a specific request. It would be better to send the door and the hinge unattached. The online instruction is something that can be easily modified yet they send the long screws and different sets of wood without correctly illustrating where they go. The woods are not bundled with any labels and there is no mention of the long screws. The picture should match the actual flooring however they provided a digital image that is different from the actual base. Therefore for someone to put this shed together without any knowledge they make it much more difficult.
The size of the shed [8 x 11 apex] I believe that the felt should glue down, no adhesive was sent with the shed, felt kept sliding. some of the screws had manufacture defects and they are no extras, had to buy more screws. Yes, I know wood can warp, however, the six-floor panels are so difficult to match evenly because it was not accurately cut. The floor panel could have been labelled A-H to make life easier. I gave it a 3 stars because I like the shed itself. The shed guide needs updating with all components and {floor} the actual picture.”
“I purchased my hexagonal summer house from Outside store I highly Recommend Sales staff SELIM. I’m absolutely over the moon. Everything from start to finish SELIM dealt with in a very professional efficient genuine and kind way, answered calls emails straight away. Nothing to much trouble. Seriously you don’t need to shop anywhere else I cannot praise Selim enough Thank you Brenda”
“The summerhouse I purchased is a top quality BARGAIN.
So easy to put up and looks splendid in our new garden .
Now I'm busy turning it into a mini pub for when the friends and family visit . A BIG THANKS stew & marie.”
“Delivery - good
Assembly - good
Unfortunately leaks through the knots - can you advise please. Has been treated 3 times with wood preservative.
Also door was slightly misaligned - had to plane the edge to fit flush.
Generally quite happy with the shed.”
“I love our Dutch barn, instructions were really good and quality of timber excellent. It took us 2 long mornings to construct with hardly any colourful language involved! I painted everything with cuprinol seagrass before assembly, very happy with that. We had a small hiccup with one missing bit, this was spotted by the lovely delivery driver and a replacement was with me before I finished painting everything else. Customer service team very friendly and helpful, highly recommended company.”
“On the website everything looking nice.
In reality almost nothing matches the stated thicknesses of the wood.
I needed hours and hours to make it half decent. If Total Sheds want to know more, contact me!”
“I am very happy with my Arbour, Excellent quality' very sturdy and fits were I wanted it as if it was made just for there. Took around 2 hrs to put together and had a few problems but managed to overcome them. Was emailed a Excellent step by step video, which helped us Amazingly.”
“One of the lengths of felt was short. So there was insufficient felt to wrap over either side of roof. Luckily I had some to hand that I was able to use, otherwise I would not have been able to complete the build. Some of the wood did split, especially on the door. The delivery was efficient.”
