ROCCIA Reviews

Name: ROCCIA
Address: ROCCIA, Mercedes-Benz House, Queen St, Preston, Lancashire
Rating: 4.78

4.8 Rating 63 Reviews

95 %

of reviewers recommend ROCCIA

Company Reviews

Info

About ROCCIA:

Be Creatively Unique with Roccia, the UK’s largest independent tile, bathroom, and kitchen showroom.

With over 44,000 square feet of show space, the Roccia Design Centre has everything needed for home renovations all under one roof, now including home automation, bespoke windows and doors and a luxury furniture department. Also, displaying the most comprehensive range of tile brands in all of Europe!

Established in 1994 on the core values of ‘Family, Excellence and Inspiration’. Roccia offer a first-class bespoke service, from initial design consultations with our award-winning designers, right through to final home installations. Supplying everyone from individual customers, commercial businesses, developers, and even traders.

Visit Website

Phone:

1772595995

Write Your review

Tell us how ROCCIA made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ROCCIA 5 star review on 4th October 2023

Lee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were elated with the service we received from Kate and Scott. We are a small business and really appreciate great customer care They made our day!!”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful review James! We’re thrilled to hear that Kate and Scott provided exceptional service and made your day. Supporting small businesses like yours is always a pleasure, and we truly appreciate your kind words! 😊 - Liz

Posted 3 weeks ago

“I ordered a free sample tile with 2.99 delivery. It arrived broken. On arrival I emailed a photo and asked how this company can help me. And when they got back to be they swiftly arranged a refund.”

Helpful Report

Posted 1 month ago

“Great customer service, helpful staff and great choice of tiles”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! We're happy you enjoyed our customer service, helpful staff, and wide tile selection. We appreciate your feedback! 😊 - Liz

Posted 2 months ago

“Kaif and his colleagues were super helpful! Some of our tiles broke on delivery and they got replaced very quickly with minimal fuss! Thank you.”

Helpful Report

Posted 3 months ago

Thank you for your kind words Pippa! We're delighted to hear that Kaif and the team could assist and resolve the issue swiftly for you. We appreciate your support! - 😊 Liz

Posted 3 months ago

“From experience I find ROCCIA outlet to be the first place of call for my tiling needs as they have such a vast amount of tiles avalable plus an area for discontinued tiles at unbeatable prices. Customer service is great and depending on what you buy they will negotiate the best price for you. Additionally they have everything you require for your tiling needs ie grout, adhesive and tile trims. The showroom is extensive with ideas fo kitchens and bathrooms. It really is a must to visit plus you can buy some fantastic bathroom fittings as well which you cant find in other bathroom suppliers.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful feedback Lynne! We're thrilled to be your go-to for tiling needs and that you appreciate our vast selection and unbeatable prices. It's great to hear that our customer service and range of products, including grout, adhesive, and trims, met your expectations. We look forward to helping you with your next project! 😊 - Liz

Posted 4 months ago

“The quality and range of products and the friendliness and professionalism of the staff.”

Helpful Report

Posted 4 months ago

Thank you for your kind words! We're glad you enjoyed the quality, range of products, and the professionalism of our staff.😊 - Liz

Posted 4 months ago

“Amazing showroom, so much to choice from ishy has been great, helpful for me to borrow samples and provide guidance in making the right decision. Very happy with the tiles I've purchased. Would definitely recommend this place and ishy.”

Helpful Report

Posted 4 months ago

Thank you for your feedback! We're thrilled you found our showroom amazing and that Ishy was so helpful in guiding you to the right decision. We're glad you're happy with your tiles and appreciate your recommendation! 😊 - Liz

Posted 4 months ago

“Great tiles at great price with quality service”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're glad you found our tiles to be of great quality and price, along with excellent service. 😊 - Liz

Posted 5 months ago

“So Friendly and very helpful, the service was second to none. couldn't fault them on anything. I'll send photos when it's finished.”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're thrilled to hear you found our service second to none. We can't wait to see the photos when it's finished! 😊 - Liz

Posted 5 months ago

“Osama up was very helpful and knowledgeable person.”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're glad to hear that Osama was helpful and knowledgeable. 😊 - Liz

Posted 5 months ago

“I dealt with Kate for our recent order and I have been impressed with the service from Roccia Outlet during the entire process. Kate called to ensure she understood what my initial query was and talked through our options, handled a request we had around delivery very smoothly and knew what was going on with our order at all times. Thank you Kate.”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're delighted to hear that Kate provided excellent service throughout your entire order process. We're glad she handled your queries and delivery request smoothly. Your kind words mean a lot to us! 😊 - Liz

Posted 5 months ago

“Good”

Helpful Report

Posted 5 months ago

Thank you for the 5-star review! We're thrilled you had a positive experience at Roccia. 😊 - Liz

Posted 5 months ago

“Very helpful. Thanks”

Helpful Report

Posted 6 months ago

“Easy to use”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We're glad to hear you found our website easy to use. 😊 - Liz

Posted 6 months ago

“I was initially contacted by Kaif, who messaged me at the right moment and time! I myself am a property developer and the service itself was amazing! Honestly I don’t think there’s a better tile supplier up north producing quality designs like this! And they answered all my questions promptly with an understanding of what they can provide too! I’ll highly recommend to anyone in the market for tiles, and do ask for Kaif! Top lad”

Helpful Report

Posted 6 months ago

Thank you for your wonderful feedback Akbar! We're thrilled to hear that Kaif provided exceptional service at the perfect time. It's great to know that he could meet your expectations as a property developer with our quality designs and prompt responses. Your recommendation means a lot to us, and we'll be sure to pass on your kind words to Kaif. 😊 - Emma

Posted 6 months ago

“Happy to get tech info from site”

Helpful Report

Posted 6 months ago

“Excellent service”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We're thrilled to hear you received excellent service. 😊 - Liz

Posted 6 months ago

“I bought bathroom tiles. I can't fault Roccia Outlet. I was helped by Kate, from Roccia, with her sending me photos of the displays so I could have a better idea of how the tiles looked. I had samples sent as well. She was extremely helpful without being pushy. The tiles arrived quickly. Even the delivery company were extremely helpful, bringing the heavy pallet as close as possible to our house at the end of his working day!”

Helpful Report

Posted 7 months ago

“Quick and easy to order”

Helpful Report

Posted 7 months ago

“I found the website easy to use.”

Helpful Report

Posted 7 months ago

ROCCIA is rated 4.8 based on 63 reviews