“Outershade were by far the most attentive and helpful during the initial survey of the three companies we requested. Their quotation was both competitively priced and comprehensive on the detail on what was being supplied. Our initial queries on the quotation were answered clearly and patiently which improved our confidence in the company. The installation phase went extremely well and the installation was completed quickly and efficiently. Although just installed it meets all our expectations. We are very pleased indeed”
“Ours was to be a replacement for a different type of awning and, initially, there was some confusion about this and the required measurements, but the installer Mike and his colleagues went to enormous trouble and extra expense to get matters right in the end, still within the original price. We are ageing so greatly appreciate the electric operation compared with the manual we had before. Good quality German-made product. Very attentive service. Would strongly recommend.”
“We moved into a property with a south-facing garden and large bi-fold windows. An awning is a significant expense and was never on our wish list but we struggled to use the living space as it was so bright and hot during the spring and summer months. The service from the team at Outershade exceeded our expectations. There was mistake in the initial survey but this was quickly spotted by Mike the installer and remedied with a slightly different method of attachment. In our opinion, the awning looks great, enhances the look of the property and makes the living space feel more comfortable and sophisticated. It's great to have out during the sunnier months and helps create a cosy space for socialising on warmer evenings. Thank you very much, Outershade!”
“Help was given at every step, from choosing the awning that met our needs to installation. The awning was fitted quickly and efficiently and all was left clean and tidy. Clear instructions on how to use and maintain the Awning were given. Awning looks great and a competitive price.”
“All aspects of the service we received were excellent. The price was competitive and the installation done by an experienced team, who also removed two items already attached to the wall without problem.”
“Seamless experience start to finish, very efficient and professional service. All questions on the day answered and explanation at the end was clear and simple. They did thorough clean up at the end which was nice touch to finish with.”
“Very efficient installation, all was left clean and tidy, and instructions on how to use the awnings well explained.
Good selection of fabrics to choose from. Came back to fit wind and sun sensors, again very efficient.
Very professional service”
“Excellent customer service from outtershade. Came over for an appointment and explained all the available awning options (and there are a lot). Talked through what we would need which made our decisions much easier.
The guys who came to fit the awning were excellent - polite, tidy and very knowledgeable regarding the product. Would thoroughly recommend.
Also, the staff at the office were very helpful and patient with our decision making too - great company.”
“Very efficient service and information. Fitted well and works well. Love the product. Having had doubts as to whether we would use it a lot, we find even in cooler evenings we have it over as it gives you a snug feeling and stops dew falling, keeping you warmer for longer.”
“We had lots of quotes from other companies to replace our awning but went with Outershade. They were not the cheapest but we felt the quality of the product and service was better than all the others. We were not disappointed, we are very pleased with our new awning and been able to use it lots in the lovely weather, the led strip light is lovely at night it gives a nice lighting and it is dimmable. The heater we have not tried yet as the weather has been so hot since we had it installed.
I would recommend them 100%”
“Because we live in a wood framed bungalow, our new Markilux awning installation was quite complicated requiring a steel post through our hardwood decking and another steel support on a brick wall. All was handled quickly and efficiently by Outershade's chief engineer Mike and his team. Very pleased with the result. All we need now is some sunny weather!”
“At the outset I wasn’t sure on the width and type of awning I wanted. The advice given and the site visit helped me to decide. Specifically, there was no pressure put on me to buy and the advice was based around what worked best for me and not cost.
Installation was managed very professionally and cleanly”
“Outershade you have surpassed yourselves for a company, you are 100 % on the ball with every thing. The awning is superb just what we wanted. Mike and Reece had a very hard job trying to drill through 14 inches of concrete to install the support legs, but they did a fantastic job, my congratulations to them both they are really great blokes. Very pleased with every thing. Will always recomend
to everyone. Customer service cannot be beaten and the price is brilliant!”
“The process from initial quote from Ben, liaising with the office staff and fitting of two awnings on the day all went smoothly. Despite two of the fitting team having injuries the installation was quick and the demo and aftercare details were clearly given. Just waiting for the sun to try them out.”