Omnitrack Reviews

Name: Omnitrack
Address: Rodborough Court, Stroud
Rating: 4.73

4.7 Rating 163 Reviews

97 %

of reviewers recommend Omnitrack

Company Reviews

Metrics

Info

4.7

Based on 163 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Omnitrack:

Manufacturer of Ball Transfer Units & Movement Solutions

Visit Website

Phone:

01453 873345

Email:

ash@omnitrack.com

Location:

Rodborough Court
Stroud
GL5 3LR

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Anonymous

Anonymous // 01/01/2019

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“excellent service, speedy delivery”

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“Great Customer service! From first contact with them about my order, within 30 hrs I had received an email that it had shipped. The entire process was well communicated and very seamless.”

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“Prompt response, willingness to support!”

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“Superior customer service - Amazing and quick! Product shipped quickly from UK to the US. Omnitrack online ordering is simple and easy to navigate - really appreciate that they provide service for the US.”

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“Great People, very helpful. Price and delivery were excellent.”

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“The customer service at Omnitrack (Dan K.) was excellent! He got our urgent parts shipped quickly to meet our production deadline.”

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“Great comms and very helpful throughout.”

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“Daniel Kelly has excellent customer service skills. He was very clear, friendly, and disciplined in his follow-ups. Congratulations! :)”

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“The shipping company seem to have lost one of the two items, but Omnitrack then made it easy to get a new one/replacement. I decided I wanted a different size ball transfer unit and they also allowed me to just deduct the replacement from the price of a new larger one, and get the larger unit as a replacement instead. After talking to the representative, who responded immediately when issue was reported on Amazon, it also sounds like they have a number of checks to make sure what is ordered is what gets shipped.”

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“EXCELLANT SERVICE”

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“Daniel was very helpful and got back to me quickly.”

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“Daniel Kelly was absolutely amazing. Such great customer service. Kind. Patient. Answered all of my questions with great knowledge of the products and services. Cannot recommend highly enough!”

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“Called me to give me updated information right away, very courteous and friendly.”

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“Omnitrack is very responsive. Their process to create orders and pay for them is seamless. One of my favorite places to order from due to professionalism and always being a satisfied customer.”

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“Received excellent service and technical recommendation from Andy in selecting the right product for our application!”

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“Dan always goes the distance to serve us with the utmost respect, looking forward to our next purchase, thank you Dan!”

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“Very quick shipping, invoice was easy to import to accounting app, the product is high-quality.”

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“Fast DAP shipping DHL to Colombia south América, easy tax payment provided. Great technical support! high quality product.”

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“Daniel is very pleasant and helpful. I would recommend Omnitrack.”

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“Daniel Kelly was a pleasure to work with and his knowledge is extensive. His technically support and quick delivery of the product was exceptional!”

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Omnitrack is rated 4.7 based on 163 reviews