Omnitrack Reviews

Name: Omnitrack
Address: Rodborough Court, Stroud
Rating: 4.74

4.7 Rating 171 Reviews

97 %

of reviewers recommend Omnitrack

Company Reviews

Metrics

Info

4.7

Based on 171 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Omnitrack:

Manufacturer of Ball Transfer Units & Movement Solutions

Visit Website

Phone:

01453 873345

Email:

ash@omnitrack.com

Location:

Rodborough Court
Stroud
GL5 3LR

Write Your review

Tell us how Omnitrack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to use, they provided tracking information and the customer service team are very friendly and helpful!”

Helpful Report

“Solid customer service! Very professional. Great job”

Helpful Report

“Great customer service! Constant communication.”

Helpful Report

“Michael helped with the product selection and replied promptly to my enquiries, allowing me to order in good time.”

Helpful Report

“Great customer service and quick response.”

Helpful Report

“The service is excellent, i deal a lot with Mike Jones, and he is very professional and efficient”

Helpful Report

“Great service and communication. Easy to purchase from.”

Helpful Report

“Good company to deal with, especially helpful technical advice. Good job Omnitrack 👍”

Helpful Report

“excellent service, speedy delivery”

Helpful Report

“Great Customer service! From first contact with them about my order, within 30 hrs I had received an email that it had shipped. The entire process was well communicated and very seamless.”

Helpful Report

“Prompt response, willingness to support!”

Helpful Report

“Superior customer service - Amazing and quick! Product shipped quickly from UK to the US. Omnitrack online ordering is simple and easy to navigate - really appreciate that they provide service for the US.”

Helpful Report

“Great People, very helpful. Price and delivery were excellent.”

Helpful Report

“The customer service at Omnitrack (Dan K.) was excellent! He got our urgent parts shipped quickly to meet our production deadline.”

Helpful Report

“Great comms and very helpful throughout.”

Helpful Report

“Daniel Kelly has excellent customer service skills. He was very clear, friendly, and disciplined in his follow-ups. Congratulations! :)”

Helpful Report

“The shipping company seem to have lost one of the two items, but Omnitrack then made it easy to get a new one/replacement. I decided I wanted a different size ball transfer unit and they also allowed me to just deduct the replacement from the price of a new larger one, and get the larger unit as a replacement instead. After talking to the representative, who responded immediately when issue was reported on Amazon, it also sounds like they have a number of checks to make sure what is ordered is what gets shipped.”

Helpful Report

“EXCELLANT SERVICE”

Helpful Report

“Daniel was very helpful and got back to me quickly.”

Helpful Report

“Daniel Kelly was absolutely amazing. Such great customer service. Kind. Patient. Answered all of my questions with great knowledge of the products and services. Cannot recommend highly enough!”

Helpful Report

Omnitrack is rated 4.7 based on 171 reviews