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Omnitrack Reviews

4.7 Rating 163 Reviews
97 %
of reviewers recommend Omnitrack
4.7
Based on 163 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Omnitrack Reviews

About Omnitrack:

Manufacturer of Ball Transfer Units & Movement Solutions

Visit Website

Phone:

01453 873345

Email:

ash@omnitrack.com

Location:

Rodborough Court
Stroud
GL5 3LR

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Anonymous
Anonymous  // 01/01/2019
excellent service, speedy delivery
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Great Customer service! From first contact with them about my order, within 30 hrs I had received an email that it had shipped. The entire process was well communicated and very seamless.
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Prompt response, willingness to support!
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Superior customer service - Amazing and quick! Product shipped quickly from UK to the US. Omnitrack online ordering is simple and easy to navigate - really appreciate that they provide service for the US.
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Great People, very helpful. Price and delivery were excellent.
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The customer service at Omnitrack (Dan K.) was excellent! He got our urgent parts shipped quickly to meet our production deadline.
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Great comms and very helpful throughout.
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Daniel Kelly has excellent customer service skills. He was very clear, friendly, and disciplined in his follow-ups. Congratulations! :)
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The shipping company seem to have lost one of the two items, but Omnitrack then made it easy to get a new one/replacement. I decided I wanted a different size ball transfer unit and they also allowed me to just deduct the replacement from the price of a new larger one, and get the larger unit as a replacement instead. After talking to the representative, who responded immediately when issue was reported on Amazon, it also sounds like they have a number of checks to make sure what is ordered is what gets shipped.
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EXCELLANT SERVICE
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Daniel was very helpful and got back to me quickly.
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Daniel Kelly was absolutely amazing. Such great customer service. Kind. Patient. Answered all of my questions with great knowledge of the products and services. Cannot recommend highly enough!
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Called me to give me updated information right away, very courteous and friendly.
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Omnitrack is very responsive. Their process to create orders and pay for them is seamless. One of my favorite places to order from due to professionalism and always being a satisfied customer.
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Received excellent service and technical recommendation from Andy in selecting the right product for our application!
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Dan always goes the distance to serve us with the utmost respect, looking forward to our next purchase, thank you Dan!
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Very quick shipping, invoice was easy to import to accounting app, the product is high-quality.
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Fast DAP shipping DHL to Colombia south América, easy tax payment provided. Great technical support! high quality product.
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Daniel is very pleasant and helpful. I would recommend Omnitrack.
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Daniel Kelly was a pleasure to work with and his knowledge is extensive. His technically support and quick delivery of the product was exceptional!
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Omnitrack is rated 4.7 based on 163 reviews