“Ich bin von dem Half Case ganz angetan. Es sitzt gut, eng und schlockert nicht.
2 Themen würde ich überdenken,
1. kann man das Leder nicht gleich stumpfer machen? Dann liegt es sicherer in der Hand. Zumindest eine Info wäre gut, ob man 1000er Schleifpapier nehmen sollte oder Chemie?
2. warum ist denn da kein Schlitz im Half Case wo man den Schlüssel sicher reinstecken kann? So ist das ziemlich umständlich und ggf nicht so einfach.”
Lieber Rolf,
Vielen Dank für Ihre ehrliche und detaillierte Rückmeldung zum Half Case für die Leica M6, M-A & MP. Es freut uns sehr, dass Sie mit der Passform und dem Sitz zufrieden sind!
Ihre Anregungen nehmen wir sehr ernst:
Das Leder ist bewusst glatt verarbeitet, um mit der Zeit eine schöne Patina zu entwickeln. Wir empfehlen, das Case regelmäßig zu nutzen, durch den natürlichen Gebrauch erhält es mit der Zeit mehr Grip. Vom Einsatz von Schleifpapier oder Chemikalien raten wir ausdrücklich ab, um die Lederstruktur nicht zu beschädigen.
Der Hinweis zum Schlitz für den Schlüssel ist sehr wertvoll, wir geben diese Anregung gerne an unser Produktentwicklungsteam weiter.
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Gedanken mitzuteilen!
Beste Grüße
Ihr Oberwerth Team
Dear Steve,
Thank you for your kind feedback! We're delighted to hear that you're enjoying the quality, comfort, and design of our bags.
Best regards,
Your Oberwerth Team
Dear Gaelle,
Thank you for your feedback and for choosing the Sling Bag Pure. We’re sorry to hear about the stain on the bag and we’d be happy to offer you an exchange. Please feel free to contact us at sales@oberwerth.com
to arrange this.
Thank you again for your honest feedback!
Best regards,
Your Oberwerth Team
automatic translation:
Chère Gaëlle,
Merci pour votre commentaire et pour avoir choisi le sac à bandoulière Pure. Nous sommes désolés d'apprendre que le sac est taché et nous serions ravis de vous proposer un échange. N'hésitez pas à nous contacter à l'adresse sales@oberwerth.com pour organiser cela.
Merci encore pour vos commentaires sincères !
Cordialement,
Votre équipe Oberwerth
“Nearly perfect. When using an Arca swiss plate cannot open the bottom to change battery. It would be good to make the angle shorter and have on the other side a separate bottom opening for the screw.”
Dear Christoph,
Thank you very much for your thoughtful feedback! We're glad to hear you're mostly satisfied with the case. Your note about the Arca-Swiss plate and battery access is very helpful, we understand how important easy handling is in practical use.
Your suggestion regarding a shorter flap angle and an additional bottom opening for the screw is much appreciated. We’ll be sure to pass it along to our product development team for future improvements.
Best regards,
Your Oberwerth Team
Dear Raul,
Thank you for your feedback! We’re glad to hear that the quality met your expectations. We understand that our products come at a premium, and that’s due to the craftsmanship, materials, and care that go into every piece. Your honesty is appreciated, and we truly value your support.
Best regards,
Your Oberwerth Team
“The bag is very well finished. the leather quality is top notch. The fit and finish inside out is truly as good as bags which are way higher priced. Very satisifed. WIll buy again whenever the need arises.”
Thank you for your kind and thoughtful feedback! We’re delighted to hear that you’re impressed with the quality, inside and out, and that the bag meets your expectations. It means a lot to know you'd choose us again, we’ll be here whenever you need us!
Best regards,
Your Oberwerth Team
Lieber Thomas,
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie mit unserer Qualität und dem schnellen Service so zufrieden sind.
Beste Grüße
Ihr Oberwerth Team
“Highest quality bags, leather is unworldly. The discount code they offer for registering is a joke. I received mine DAYS after registering and it was too late. My advise is it's better not to offer than deliver a poor experience.”
Dear Todd,
thank you very much for your feedback! It looks like you have registered with 3-4 different email addresses in our shop. Could you please tell us which one had the hiccup with the voucher code? It could be that our system merged your emails to one account and therefore had problems issuing another voucher code. We would be very happy to help you with this.
Also you can always contact us via chat with issues like that. We are very sorry for this inconvenience and wish you all the best!
Your Oberwerth Team
“Goods received are of excellent quality, I am very satisfied.
Unfortunatey the services of Czech Post are terrible. If DHL could use another partner it will be surely beneficial.
Karel Stransky”
Dear Karel,
Thank you very much for your kind words and your feedback. We're delighted to hear that you're satisfied with the quality of our products, it means a lot to us. We're truly sorry to hear about your experience with the local postal service. We understand how frustrating that can be and we’ll review our shipping options to see how we can offer a better experience in the future.
Best regards,
Your Oberwerth Team
Dear Dietmar,
Thank you for your honest review. We try our best to ensure a fast delivery and good costumer service paired with our high quality products. If you have any questions or need further assistance feel free to reach out to us.
Best regards,
Your Oberwerth Team
“This Stow Away bag is exactly what I was after. A little tiny misalignment on the stitching on the strap, but no big deal. Excellent quality and customer service. Quick delivery even over Black Friday.”
Dear David,
Thank you for your feedback on the Stow Away bag! We're glad to hear that it matches what you were looking for and that you're satisfied with the quality and our customer service. We appreciate your understanding regarding the slight misalignment in the stitching—our commitment to craftsmanship is paramount, and we'll continue to strive for perfection in every detail.
It's great to know that the delivery was prompt, even during the busy Black Friday period. We hope the bag serves you well, enhancing your experiences wherever you go. If you have any further questions or need assistance, please feel free to reach out. Enjoy your new bag!
Best regards,
Your Oberwerth Team
“This is a beautiful, high quality bag that should be a pleasure to use.
Unfortuately, one of two lugs on the example delivered to me simply fell off. It had not been riveted in place. I can use the alternative, but this is a defect that should have been spotted before being sent out.”
Dear John,
we are very sorry for the inconvenience! We will of course exchange the bag for you if you write us a short email to info@oberwerth.com. We will investigate this issue in our quality control. Thank you very much for the valuable feedback and have a great day! - Your Oberwerth Team
Lieber Werner,
vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Sie mit der Qualität unserer Produkte zufrieden sind. Ihr Vertrauen in unsere Marke wird sehr geschätzt, und wir freuen uns darauf, Ihnen auch weiterhin Produkte von höchster Qualität zu liefern. Vielen Dank für Ihre Unterstützung!
Mit freundlichen Grüßen
Ihr Oberwerth Team
Thank you for your kind words! We're delighted to hear that you appreciate the beauty, quality, and construction of Oberwerth bags.
Enjoy your Oberwerth bag, and we hope it serves you well in all your creative endeavors!
Best regards,
Your Oberwerth Team
Dear Ishak,
Thank you for your feedback! We're glad to hear that you're satisfied with the quality of our products and that you had a positive experience with our customer service team. We strive to provide excellent service and high-quality products, so your satisfaction is very important to us. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Your Oberwerth Team
Dear Thomas,
Thank you for your feedback! We're glad to hear that the quality of the product lived up to your expectations and our advertising. We strive to ensure that our customers receive exactly what is promised, and it's rewarding to know we've achieved that with your experience. Enjoy your purchase and the quality it brings to your daily use!
Best regards,
Your Oberwerth Team
Dear Pierre,
Thank you for constructive feedback! The leather we use is open poored, which is a quality feature of the bag, but of course we are working on getting this issue fixed.
If you need further assistance, please don't hesitate to reach out to us.
Best regards,
Your Oberwerth Team
“Kaufprozess gut, aber bei meiner Tasche waren bereits Kratzer auf der Oberfläche beider Druckknöpfe.. Ich habe sie mit Metallpolitur wegpoliert.. Schade”
Lieber Hardy,
das tut uns sehr leid! Sie können uns jederzeit kontaktieren und wir tauschen Ihnen die Knöpfe aus. Sie haben bei uns lebenslange Garantie auf Ihre Tasche.
Mit freundlichen Grüßen
Ihr Oberwerth Team
English