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Newlenses.co.uk Reviews

4.8 Rating 1,721 Reviews
95 %
of reviewers recommend Newlenses.co.uk
Company Reviews Metrics Info
4.8
Based on 1,721 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
Newlenses.co.uk 5 star review on 19th April 2020
Ian Williams
11
Anonymous
Anonymous  // 01/01/2019
5
Amy Carswell
Amy Carswell
Verified Buyer
“Exactly the colour I wanted, They fit perfectly, great price. Second purchase from newlenses and would buy again.”
Newlenses.co.uk 5 star review on 4th June 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent quick service! The 2 pairs of glasses purchased fit perfectly, the rimless glasses are very light and agile. Brilliant!”
Newlenses.co.uk 5 star review on 22nd October 2020
Helpful Report
Posted 3 years ago
5
Samuel Fergus
Samuel Fergus
Unverified Reviewer
“Excellent service from beginning to end, I would have been charged £273 for suppling my own new frames & lens thickness from the high street highwaymen, New Lenses did it at nearly half the price £153, so guess what n who their new biggest fan & promoter will be? My sister was waiting to see mine arrive & is amazed at the quality & service New Lenses 🤓👏🏾”
Newlenses.co.uk 5 star review on 28th June 2020
Helpful Report
Posted 3 years ago
5
Elizabeth Cox
Elizabeth Cox
Verified Buyer
“Every time I’ve asked an optician if they can re glaze my current frames. Which suit my face & are perfectly acceptable condition . They’ve said a big fat No ! Not so with new lenses . They were prompt well packaged & perfect condition and exactly an excellent prescription. Very happy and pleased with my purchase - under £40 for half rimmed re glazed glasses - Perfick !”
Newlenses.co.uk 5 star review on 15th June 2020
Helpful Report
Posted 3 years ago
5
Faisal
Faisal
Unverified Reviewer
“I was abit skeptical at first. The price was too good to be true. i recieved both pairs today and yhe quality are better than my specsavers glasses and the prescription i gave was ON POINT. very happy customer even the wife will be buying soon”
Newlenses.co.uk 5 star review on 5th June 2020
Helpful Report
Posted 3 years ago
5
Simon Grigg
Simon Grigg
Verified Buyer
“Fantastic ! Very easy and so happy with my new lenses , thanks”
Newlenses.co.uk 5 star review on 6th August 2019
Helpful Report
Posted 4 years ago
5
Julia Howe
Julia Howe
Verified Buyer
“Excellent service plus good quality at a very good price.”
Newlenses.co.uk 5 star review on 10th May 2019
Helpful Report
Posted 4 years ago
5
John Fanning
John Fanning
Verified Buyer
“This year 2018 I have placed three orders with Newlenses. They are so good at customer service and answer every query promptly even at week ends| Shipping Time is the one weakness and one would not need to be in a hurry (e.g. Going on holidays). Hopefully they will find a solution to this problem which can effect customer loyalty.”
Newlenses.co.uk 5 star review on 19th November 2018
Helpful Report
Posted 5 years ago
4
Joanne Credland
Joanne Credland
Verified Buyer
“Glasses fit well, prices great, lens tint abit to dark 20% grey my mistake. Service quick and easy.”
Newlenses.co.uk 4 star review on 2nd November 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I wanted a pair of sunglasses changed to prescription glasses. I was very pleased with the end result. The sunglasses came in time for my holiday. I was also given advise on what I needed to do as I have never had prescriptive sunglasses before”
Newlenses.co.uk 5 star review on 2nd October 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very quick service, lovely glasses, will definitely be using again!”
Newlenses.co.uk 5 star review on 25th August 2018
Helpful Report
Posted 5 years ago
5
Guest
Guest
Verified Buyer
“Excellent service, quick & great communication”
Newlenses.co.uk 5 star review on 13th August 2018
Helpful Report
Posted 5 years ago
5
J
J
Verified Reviewer
“Ordered a pair of IWM Titanium rimless specs. Incredible quality especially considering the price of £49.99. Also, I have a tricky prescription and it was executed spot on. Waited exactly two weeks since the unusual prescription, but totally worth it. Thank you kindly and looking to order another pair! Love it”
Newlenses.co.uk 5 star review on 24th July 2017
Helpful Report
Posted 6 years ago
Hi, Thank you for taking the time to write a review and upload a photo! We really appreciate your feedback. Please let us know if we can help you with anything else in the future. Kind regards, Adam
Posted 6 years ago
4
Verified Buyer
Anonymous
Verified Buyer
“Very happy with my new bi-focal sunglasses in my old Calvin Klein frames. Newlenses pulled out all stops to have them ready for my holidays.”
Newlenses.co.uk 4 star review on 8th June 2017
Helpful Report
Posted 6 years ago
Newlenses.co.uk is rated 4.8 based on 1,721 reviews
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