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MyPet Reviews

4.9 Rating 505 Reviews
A
Happiness Grade
Read MyPet Reviews

About MyPet:

We're MyPet. The UK's fastest growing and most innovative Defra compliant microchip database!

Visit Website

Phone:

0800 368 4150

Email:

support@mypethq.io

A

Customer Service - Good

95.16%
Industry Average
Excellent, attentive customer service.
posted 1 month ago - Halyna Moroz
Excellent support, in terms of both keeping me informed & speed of response. Problem resolved efficiently. Very happy with service.
posted 1 month ago - Gina Parkes
Early days but super impressed with the team at MyPet. I accidentally ordered the wrong type of microchip and they spotted it and queried it before sending out. That's what I call customer service. Thanks guys. Mike @ Silk Cat Rescue, Cheshire.
posted 1 month ago - M North
I am quite happy with MyPet service, especially the fact that it helped me register a foreign microchip to the UK database. Also received my printed certificate of registration. Thank you for doing the great work, MyPet team.
posted 1 month ago - Ramit Khurana
Can't fault any aspect of MyPet. Excellent Customer Service; matters are dealt with quickly, efficiently kindness. Very impressed with MyPet and I thoroughly recommend them.
posted 1 month ago - Ashley Hudson
Very understanding customer service
posted 2 months ago - Sharon Jackson
Excellent! Customer Service is second to none: knowledgeable, friendly and helpful. I can't fault them in any aspect.
posted 2 months ago - Ashley Hudson
Simple easy instructions and the service costs nothing. What's not to like
posted 2 months ago - Stephanie Pickup
Great and very efficient service and friendly staff.
posted 2 months ago - Lenka Lieskova
Great service. Efficient. Lost the tag while out walking (not dog thankfully) .MyPet were super fast at replacing and sending a new one.
posted 2 months ago - Miss T Brown