“I was very dissapointed, I bought a detector with accessories, came in a big bagthat was ripped detector was in box ok, but one of the assessories was missing, they either didn't put it in of it fell ut in shipping. Impossible to talk to anyone. Looks like their Wyoming address is just a drop ship location. They would not let me send it back because I opened detector box (looking for missing item). I never got satisfied results. Always buy from a reputible dealer, not one that just has a US address.”
Hi, we’re really sorry to hear about your experience and understand your frustration. We take missing items and damaged packaging seriously, and this certainly isn’t the experience we want for our customers.
We’d really like the opportunity to look into what happened and see if we can help resolve this for you. Please contact us with your order details so we can investigate the missing accessory and the condition in which your package arrived.
We apologise for the inconvenience and hope we can put this right for you.
“I will not do business with you. You did not back the detector I bought from you. Would not detect silver dollar size steel washer in the soil where I use a detector.
You basically told me to go pound sand.”
