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maisonwhite.co.uk Reviews

4.9 Rating 8,115 Reviews
97 %
of reviewers recommend maisonwhite.co.uk
Company Reviews Product Reviews
1,809
 Metrics Info
4.9
Based on 8,115 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read maisonwhite.co.uk Reviews

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

maisonwhite.co.uk 5 star review on 1st July 2026
Mrs Jacqueline McManus
maisonwhite.co.uk 5 star review on 21st December 2025
Lindsay Derere
maisonwhite.co.uk 5 star review on 18th September 2025
Shane Armstrong
maisonwhite.co.uk 5 star review on 9th September 2025
Wachira Intatue
maisonwhite.co.uk 5 star review on 25th July 2025
Madison Curtis
maisonwhite.co.uk 5 star review on 6th June 2025
Anonymous
maisonwhite.co.uk 5 star review on 23rd April 2025
Gemma Ginn
139
Anonymous
Anonymous  // 01/01/2019
5
Katie Holden
Katie Holden
Verified Buyer
“Easy website to navigate. Would suggest if you email and don't get a reply to resend after a couple of days as I did have an issue but it's all sorted and the team were very supportive. Thank you!”
maisonwhite.co.uk 5 star review on 3rd August 2026
Helpful Report
Hi Katie Rather harsh leaving a negative review! I have checked our emails in box and we have never received any email from you, not in our spam or junk forlder either. We normally always reply to every email received within a few hours even outside working hours. Please check your sent emails, probably an error in the address?
5
Anonymous
Anonymous
Verified Buyer
“First time order from Maison White and was really impressed with speed of delivery and communication. The Sunday stripe Bluebell Gray duvet set is gorgeous and wax very competitively priced in comparison with JL. I would definitely recommend Maison White to other customers. Thank you for a great service”
maisonwhite.co.uk 5 star review on 31st July 2026
Helpful Report
5
Lee Whittle
Lee Whittle
Verified Buyer
“Lovely product, well packaged, prompt delivery. Very happy with the whole experience.”
maisonwhite.co.uk 5 star review on 27th July 2026
Helpful Report
5
Elaine Belbin
Elaine Belbin
Verified Buyer
“Packaged well & quick delivery no complaints”
maisonwhite.co.uk 5 star review on 23rd July 2026
Helpful Report
5
Sharon Rose Millar
Sharon Rose Millar
Verified Buyer
“Love my naked lady lamp, speedy delivery and very good customer service, item arrived damaged through no fault of the seller, but issue was promptly rectified and I would purchase from Maison White again 😊😊😊”
maisonwhite.co.uk 5 star review on 9th July 2026
Helpful Report
5
Julia Bradley
Julia Bradley
Verified Buyer
“Communication is second to none. This family run business took every measure to make sure I was fully updated on my order, and delivered (in person) on a weekend too! Top effort. Thank you!! The side table is exactly as described, and a welcomed glamorous addition to my studio.”
maisonwhite.co.uk 5 star review on 6th July 2026
Helpful Report
5
Mrs Jacqueline McManus
Mrs Jacqueline McManus
Verified Buyer
“Prompt delivery. Well packaged fragile item. Good value for money.”
maisonwhite.co.uk 5 star review on 1st July 2026
Helpful Report
5
Sandra McKenzie
Sandra McKenzie
Verified Buyer
“Excellent service, ordered Luxe & Wilde Beamount and it's stunning”
maisonwhite.co.uk 5 star review on 9th June 2026
Helpful Report
5
Lynne Coult
Lynne Coult
Verified Buyer
“Great quality items and well worth the price. Slight issue as did not have three in stock when I ordered, but great comms with maisonwhite who sorted it out quickly - huge thanks to Chloe”
maisonwhite.co.uk 5 star review on 5th June 2026
Helpful Report
5
Paula Oats
Paula Oats
Verified Buyer
“Was happy to find genuine Jellycats from a reputable business. Good communication and fast delivery. Thank you.”
maisonwhite.co.uk 5 star review on 5th May 2026 maisonwhite.co.uk 5 star review on 5th May 2026
Helpful Report
5
Susan Collins
Susan Collins
Verified Buyer
“I bought cushions from Maison White. The cushions are beautiful. From ordering to delivery was very quick and the cushions were well packaged on arrival.”
maisonwhite.co.uk 5 star review on 22nd April 2026
Helpful Report
5
Rhona Mcmillan
Rhona Mcmillan
Verified Buyer
“Really happy with my purchase and delivery was perfect”
maisonwhite.co.uk 5 star review on 9th April 2026
Helpful Report
5
Rachel Bowskill
Rachel Bowskill
Verified Buyer
“Cannot fault this company . Every item i have recieved has been exceptional . Beautifully packaged and well priced. Quality is right up the top . One of the best companies i have ever purchased from . They always make sure the product is placed in plastic to ensure its safety and a box or good quality package. I give this company a big 10 . The best . Never any damage and i have purchased numerous times and i always recieve my plush . Iv had a kitten and heron and 2 bee eaters and other beautiful top quality items. Quality is on level with steiff and jelly cat 100 % but there use of colours is on a higher level . Vibrant and snuggly cuddly critters .”
maisonwhite.co.uk 5 star review on 20th March 2026
Helpful Report
5
Lesley Clark
Lesley Clark
Verified Buyer
“Absolutely love my hare candle holder. Ive been looking for a long time to find something similar to one i already own without success until I discovered maisonwhite on-line. I have decorated with eucalyptus leaves which look great. Unfortunately I can't download photo?”
maisonwhite.co.uk 5 star review on 27th February 2026 maisonwhite.co.uk 5 star review on 27th February 2026
Helpful Report
5
Jill Mansell
Jill Mansell
Verified Buyer
“Excellent service, item arrived speedily and very well wrapped. Very pleased.”
maisonwhite.co.uk 5 star review on 12th February 2026
Helpful Report
5
Miss Miranda Smith
Miss Miranda Smith
Verified Buyer
“Amzazing quality bedsheets usually the price would put me off but as it was in the sale I brought it with my Christmas money and it has been well worth it as they are beutiful and it is the best sleep I have had in years. Really love them.”
maisonwhite.co.uk 5 star review on 22nd January 2026
Helpful Report
5
David Halford
David Halford
Verified Buyer
“Great service and very competitive price. The item was delivered in time for Christmas for free. Which was great service considering how close to Christmas I ordered it. Comms we're great when I enquired about delivery. I have bookmarked the website and look forward to future purchases.”
maisonwhite.co.uk 5 star review on 25th December 2025
Helpful Report
Hi David, Thank you for your wonderful 5/5 review! We’re thrilled you found our service great, pricing competitive, and that delivery arrived in time for Christmas with free delivery. Love the picture too! thats one happy 'Charlie Bear'. We look forward to serving you again soon. Kind regards, Team maisonwhite.co.uk
5
Lindsay Derere
Lindsay Derere
Verified Buyer
“A really great place to buy from! Lots of choice with some unique items. Our Karlsson book clock was exactly what we were looking for to complement our new kitchen.”
maisonwhite.co.uk 5 star review on 21st December 2025
Helpful Report
5
Philippa Kaye
Philippa Kaye
Verified Buyer
“Lovely shop with quality goods and prices. Delivery was quick and I was really pleased with my purchase! Can recommend highly and will be back!”
maisonwhite.co.uk 5 star review on 9th December 2025
Helpful Report
5
Emma Holt
Emma Holt
Verified Buyer
“Great company to deal with. Quick delivery. Item was well packaged and really lovely”
maisonwhite.co.uk 5 star review on 3rd December 2025
Helpful Report
5
Susan Paget
Susan Paget
Verified Buyer
“Company is very competitive and also offered free delivery. Great communications re delivery too!”
maisonwhite.co.uk 5 star review on 8th November 2025
Helpful Report
5
Anonymous
Anonymous
Verified Buyer
“Love them, they were exactly what I was looking for.”
maisonwhite.co.uk 5 star review on 31st October 2025 maisonwhite.co.uk 5 star review on 31st October 2025
Helpful Report
5
Andrew Wisker
Andrew Wisker
Verified Buyer
“Very happy with the service but the product I brought was not what I expected for the price is was so small !!!”
maisonwhite.co.uk 5 star review on 23rd October 2025
Helpful Report
5
Michele Hancock
Michele Hancock
Verified Buyer
“Very pleased with the price, service and product! Thank ypu”
maisonwhite.co.uk 5 star review on 24th September 2025
Helpful Report
Hi Michele, Thank you for your amazing review! We’re delighted to hear that you’re pleased with the price, service, and product. Your satisfaction is our top priority, and we appreciate your kind words! Best wishes, Team maisonwhite.co.uk
5
Shane Armstrong
Shane Armstrong
Verified Buyer
“Excelent communication and service from this small business, delighted with my purchase, it's unusual and stands out well on my wall, love hearing the on the hour chime.”
maisonwhite.co.uk 5 star review on 18th September 2025
Helpful Report
5
Wachira Intatue
Wachira Intatue
Verified Buyer
“The delivery was very fast, and I truly recommend this shop”
maisonwhite.co.uk 5 star review on 9th September 2025
Helpful Report
4
Sarah Hobson
Sarah Hobson
Verified Buyer
“I hadn’t heard of this company before, but would use them again. The item arrived on tie and well wrapped. The sale price made the piece I bought a bargain!”
maisonwhite.co.uk 4 star review on 13th August 2025
Helpful Report
Hi Sarah, Thank you for your wonderful review! We're delighted to hear that your item arrived on time and well wrapped. It's always great to find a bargain, and we're thrilled you had a positive experience with us! Warm wishes, Team maisonwhite.co.uk
5
Lynne Roberts
Lynne Roberts
Verified Buyer
“This is beautiful bedding and great quality, ordering was simple and delivery was quick”
maisonwhite.co.uk 5 star review on 30th July 2025
Helpful Report
Ooh What a perfect match! Thank you for sharing the picture with us those soft grey hues look stunning! And also for the lovely 5 stars! Best wishes Maison White
5
Madison Curtis
Madison Curtis
Verified Buyer
“⭐️⭐️⭐️⭐️⭐️ Absolutely lovely experience! I ordered a Milkshake Jellycat from this website and I couldn’t be more pleased! It arrived quickly, beautifully packaged, and in perfect condition. You can really tell it’s a small family-run business with care behind it, the attention to detail and personal touch made it feel special. I’d definitely recommend them and will happily shop again. Thank you so much!”
maisonwhite.co.uk 5 star review on 25th July 2025
Helpful Report
Hi Madison, Thank you for your fantastic review! We’re delighted to hear you had such a lovely experience with us. It’s wonderful to know that you appreciated our care and attention to detail. We truly value our customers and love making your shopping experience special. We look forward to welcoming you back soon! Warm wishes, Team maisonwhite.co.uk
4
Dot Yeates
Dot Yeates
Verified Buyer
“A perfect jelly character dispatched quickly in a clear protective bag. A brilliant way to support smaller retailers.”
maisonwhite.co.uk 4 star review on 24th July 2025
Helpful Report
Hi Dot, Thank you for your kind words and for supporting independent retailers like us! We're delighted to hear you loved the jelly character and that it reached you quickly. Your feedback truly means a lot! Warm wishes, Team maisonwhite.co.uk
maisonwhite.co.uk is rated 4.9 based on 8,115 reviews
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