“Excellent company , value for money, quick to post test kit and provide results , very helpful over the WhatsApp chat facility that they use , I would recommend and I will be using London Health Company again as a result of my positive experience.
Luke”
“Good service right through out. Only problem I had was while filling out the sample registration form- the date of birth tab can be tiring. It only goes back one month at a time from present, no way to input directly. It takes a while to go back 50-odd years month by month.”
“Strongly recommend . quick service excellent customer service , they follow up from start to finish making sure you have a flawless experience. Can't Thank Luna enough for her help. Thank you”
“Speedy and efficient results. However the amount of blood needed for the test could not have reasonably been obtained using lancet and capillary fill”
“Filled my blood sample to the lines indicated, but on the results it claimed I didn’t, so didn’t test all biomarkers. 3/4 biomarkers that were able to be tested came outside of normal range but there was no where clearly indicated that could help me find out more information, only a message saying to speak to my GP. There was also limited guidance for how to prep for the blood test.
Because of how anxious I was about the results of this blood tests, I ended up doing another blood test with another company that specified particular measures I needed to take before (like ideally do it first thing in the morning and drink 2-3 cups of water an hour before) - which led to my blood results coming back primarily normal, and has led me to doubt the validity of the London Health company results.
The turn around time was fairly quick. I sent the results on Thursday and got the results by Sunday. The instruction leaflet was quite clear and easy to follow. But I wouldn’t use this company again because of the angst the results caused and lack of follow up guidance to help me better understand the results.”
Sorry to hear that. Please note that our instructions and explainer video both clearly state what can be done to stimulate blood flow and get more blood from a finger prick sample. Here is a link to our explainer video which is also available on our website
https://www.youtube.com/watch?v=EMCVYLXC2co
“Terrible service. Test came missing parts. Emailed them and promised to send out new test kit. Received nothing and no reply to further emails. Complete waste”
