Laura Bond Reviews

Name: Laura Bond
Address: 52 Thistle Street, Edinburgh, Edinburgh
Rating: 4.81

4.8 Rating 1,556 Reviews

95 %

of reviewers recommend Laura Bond

4.8

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Laura Bond:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly beautiful and delicate earring. Looks stunning! Arrived very quickly which was brilliant. Will definitely be back for more.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your wonderful five star review! We're thrilled to hear that you find your new earrings incredibly beautiful and stunning. It's great to know they arrived quickly as well! We can't wait to welcome you back for more lovely pieces in the future. Best wishes, Team LB x

Posted 1 year ago

“Bought a belcher chain and birth flower pebble (April = Daisy). The chain is lovely and catches the light. The pebble, while also catching the light and even though I'd seen the measurements, was smaller than I thought it would be. Lovely and delicate but, even with reading glasses on, I can barely see the flower. I would have been disappointed if I'd paid full price for it.”

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Posted 1 year ago

Hi Sandra, Thank you so much for leaving us a review and giving us feed back! I'm glad you find the chain to be to your liking and that you like your new birth flower pendant even though it is small and delicate. If you have any questions, please don't hesitate to contact us by email help@laurabond.co.uk Best wishes, Team LB x

Posted 1 year ago

“Amazing customer service. Claim dealt with efficiently and professionally. Happy to say I am now wearing my new piece of jewellery.”

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Posted 1 year ago

Hi Bev, Thank you so much for taking the time to leave us a five star review! We're pleased we could help you and happy that you're satisfied with our customer service. Thank you so much for shopping with us! Best wishes, Team LB x

Posted 1 year ago

“Delivery was super quick! I absolutely love it, perfect size and feels nice and sturdy. Will definitely be buying more :)”

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Posted 1 year ago

Hi Emma, Thanks so much for taking the time to leave us a five star review! We're so glad to hear you love your new jewellery and had a great experience shopping with us. Can't wait to see what else you add to your collection! Best wishes, Team LB x

Posted 1 year ago

“This is such a lovely little shop. There were so many great jewellery choices and all staff members were brilliant. My piercing looks absolutely beautiful, I’ll definitely be back for any future piercings!!”

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Posted 1 year ago

Hi Anna, Thanks so much for visiting our boutique and for leaving us such a glowing review. We are so pleased to hear that you had a great experience and love your new piercing! We're looking forward to seeing what you add to your collection next. Best wishes, Team LB x

Posted 1 year ago

“Went in to get a piercing downsized, swapped my old post out for a discount on my new one and only had to wait 5 minutes to get it changed without an appointment. Always a lovely experience coming into the store, everyone is so friendly!”

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Posted 1 year ago

Hi Michelle, I'm glad you had a great experience and thank you so much for taking the time to leave us such a glowing review. We're looking forward to seeing you again soon! Best wishes, Team LB x

Posted 1 year ago

“So pleased to find pretty and reasonable white gold tragus piercings. Haven't worn mine yet but it looks lovely.”

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Posted 1 year ago

Hi Patricia, Thank you for taking the time to leave us such a great review, we really appreciate it! I'm so glad to hear you like your new jewellery. Looking forward to seeing what you add to your collection next! Best wishes, Team LB x

Posted 1 year ago

“Georgeous earrings and ear piercings!!! Also, amazing service: I've had a problem with an earring bought online almost a year ago and Emma who took care of my request, offered to replace it, which is so appreciable. I was amazed! I will definitely continue to buy Laura's creations. Feels so good to wear solid gold at an affordable price 🙏 I live in France but I hope one day I'll go to the Edinburgh boutique!”

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Posted 1 year ago

Hi Elodie, Thank you so much for leaving us such a fantastic review! I have forwarded your kind words to our team and we all appreciate them so much! Please do get back in touch if any issues arise in the future. We look forward to seeing you at our Edinburgh boutique when you have the chance to visit! Best wishes, Team LB x

Posted 1 year ago

“White gold earring is ok, and as described (measurements etc) but seeing it in reality it’s just the teeniest earring! Cute, but not much for the money.”

Helpful Report

Posted 1 year ago

Hi Caroline, Thanks for taking the time to leave us a review and give feedback. We really appreciate it! I'm sorry you're not entirely happy with the size of the earring you ordered even after looking at the measurements. If you have any questions or need anything further, please don't hesitate to email us help@laurabond.co.uk. Many thanks, Team LB x

Posted 1 year ago

“I haven't received it ye4”

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Posted 1 year ago

Hi Dorothy, We are sorry to hear you haven't received your order yet. Please get in touch by email help@laurabond.co.uk and we can assist you further! Best wishes, Team LB

Posted 1 year ago

“Excellent service, friendly & knowledgeable staff, cute little boutique that is clean & quirky. Laura Bond Jewellery is unique and so pretty especially the cartilage pieces. I can't wait for my next visit & my next piercing. Thank you for making my experience so enjoyable.”

Helpful Report

Posted 1 year ago

Hi Laura, Thanks so much for visiting our boutique and for leaving such a great review! We're so happy to hear that you had a great experience and we're looking forward to seeing what else you're going to add to your collection! Best wishes, Team LB x

Posted 1 year ago

“Amazing quality earrings, I’m in love! Got them as a Christmas gift to myself and cannot wait to wear them. High quality metals means my ears won’t hate them!”

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Posted 1 year ago

Hi Sarah, We're so happy to hear you've treated yourself to some new earrings and love them! Hopefully your ears will love them as much as we do! Thanks so much for leaving such a lovely review. Best wishes, Team LB x

Posted 1 year ago

“Wonderful Experience having my ears pierced at Laura Bond Salon, All the Staff Were Amazing and Very Helpful and I was made to feel Very Welcome, Sarah Crowe did the piercing and explained everything and it was pain free and Great Advice also given on the aftercare and Amazing Jewellery Choices And the Most Comfortable Earrings I Have Ever Worn Thank You”

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Posted 1 year ago

Hi Janice, Thanks so much for leaving us such a fabulous review! We're so pleased to hear that you had a great experience at our boutique and look forward to seeing you again should you wish to add more piercings to your collection! Best wishes, Team LB x

Posted 1 year ago

“Visited Laura Bond to buy and get fitted with earrings. Not the first time I’ve purchased. The shop is beautiful and spotless, a great selection of earrings. The staff are amazing, friendly, polite, knowledgable and very helpful. Sarah who fitted my earrings was so helpful and made sure I was happy before leaving the shop. Will always purchase from Laura Bond in future and will definitely get a piercing done here. Would have gave 10 stars if I could 🌸”

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Posted 1 year ago

Hi Lyndsay! Thanks so much for leaving us such a fantastic review. We're so pleased to hear that you had a great experience visiting our boutique. Looking forward to seeing what you add to your collection next! :) Best wishes, Team LB x

Posted 1 year ago

“Beautiful nose stud. Very pleased and lovely packaging ❤️”

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Posted 1 year ago

Hi Rebecca, We are so happy to hear that you love your new nose stud! Thanks for leaving such a lovely review! Best wishes, Team LB x

Posted 1 year ago

“Absolutely beautiful pieces! I've been wanting to swap by 2nd lobe and helix piercing for solid gold for ages but always been nervous due to the price, I took the plunge and so glad I did. The jewelry is delicate and classy looking and fits perfectly. I also love the extra long thread as it makes them that bit more secure.”

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Posted 1 year ago

Hi Victoria, We're so happy you took the leap and found jewellery that fits you and that you love! Thank you for trusting us and for leaving such a great review. Hopefully you consider us for any further purchases! Best wishes, Team LB x

Posted 1 year ago

“I have bought 6 earings from this brand and they are stunning! Amazing quality, I had an issue with an earing I bought over 1 year ago and the team helped me kindly and was so quick with fixing the issue. I will continue buying from them and gifting to my friends!”

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Posted 1 year ago

Hi Gina, Thanks so much for leaving such a lovely review and for continuing to shop with us! We are sorry you had an issue with your earring but happy that the problem got resolved fast. We look forward to seeing what else you add to your collection :) Best wishes, Team LB x

Posted 1 year ago

“Worth every penny, I have 6 labrets and 2 pendants from them now, once you start you can’t stop! The design is great with the long screw posts on the labrets, make it so much easier. Honestly one of my favourite small businesses!”

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Posted 1 year ago

Hi Julia, We're so happy you're pleased with your growing collection! We really appreciate your support and your fantastic review. Thank you so much for continuing to shop with us. Best wishes, Team LB x

Posted 1 year ago

“I recently called in to the shop to see if someone could check my Daith piercing and to see if I could get a replacement earring . The assistant was extremely helpful and I was able to meet with Sarah Crowe the head piercer who was excellent . I am delighted with the service and will be back again soon . I will recommend to all my friends”

Helpful Report

Posted 1 year ago

Hi Beverley, Thank you so much for visiting our boutique and for leaving us such a fantastic review! We look forward to seeing you again soon! Best wishes, Team LB x

Posted 1 year ago

“I travelled from near London to come and visit and I was not disappointed. The ladies were lovely and helpful, I chose a beautiful piece of jewellery for my ear and was treated like royalty the whole time. Thank you 😊”

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Posted 1 year ago

Hi Nikki, Thank you so much for visiting us! We are delighted to hear you had a great experience and love your new jewellery. We look forward to seeing you again soon! Best wishes, Team LB x

Posted 1 year ago

Laura Bond is rated 4.8 based on 1,556 reviews