Laura Bond Reviews

Name: Laura Bond
Address: 52 Thistle Street, Edinburgh, Edinburgh
Rating: 4.81

4.8 Rating 1,556 Reviews

95 %

of reviewers recommend Laura Bond

4.8

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Laura Bond:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered jewelry from Laura Bond for years! The pieces are high quality and the costumer service is amazing!! I live all the way in the US so the delivery takes a while but they always ship out my orders within 2 days!”

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Posted 1 year ago

Hi Natalie, Thank you so much for the 5 star review. Your kind feedback about our customer service is very appreciated especially all the way from the US! We always aim to send out order as soon as we can especially for oversea orders. We appreciate you as a loyal returning customer and hope you keep returning to us! Best Wishes, Team LB x

Posted 1 year ago

“Excellent experience when getting my piercings done - Laura and her team were super friendly, had expert knowledge, boundless patience, gave good advice/opinions (when asked) and were just hugely enthusiastic and lovely! They dispelled any nerves I had quickly. The process of being pierced was swift, super hygienic and professional. Laura's range of jewellery is stunning and unique and has drawn many many compliments! Overall I can't rate their parlour and team highly enough!”

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Posted 1 year ago

Hi Gillian, Thank you so much for the amazing 5 star review. As a small independent business your feedback is very appreciated and it makes us so happy to hear about the excellent experience you had while visiting us at our boutique for a new piercing. Our team work so hard to deliver the most relaxing and fun experience to our customers so are thrilled to hear this is how it is received. We hope your new piercings are healing well and would love to have you back soon! Best Wishes, Team LB x

Posted 1 year ago

“I purchased the white gold rook clicker earring. It’s absolutely beautiful, I love it”

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Posted 1 year ago

Hi There, Thank you for writing us an amazing 5 star review. We are thrilled you love your new White gold rook clicker hoop, bet it looks fab! Your kind fed back is appreciated by our small growing business, we hope to have you as a returning customer! Best Wishes, Team LB x

Posted 1 year ago

“Lovely jewellery and fast delivery x”

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Posted 1 year ago

Hi There, Thank you for taking the time to write us a 5 star review. Your kind fed back is really appreciated by our small business and we hope to have you as a returning customer! Best Wishes, Team LB x

Posted 1 year ago

“I love, love, love Laura Bond jewellery, and as the owner of quite a curated ear i love the styles available.I had my conch pierced in the Studio last year by Sarah and as it was my second conch piercing I can happily report that it was the easiest healing I've ever had. As a result i have quite the collection of Laura Bond jewellery(7) and im sure to add more. I also appreciate that taxes and are included in their EU orders!”

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Posted 1 year ago

Hi There, Thank you for taking the time to write us such an amazing 5 star review. We are delighted to hear your conch piercing you had with us when you were visiting has healed beautifully. As a loyal customer of ours we are so happy to hear you have dazzled your ears with our beautiful jewellery. Thankyou for your kind fed back and for supporting our small business! Best Wishes, Team LB x

Posted 1 year ago

“I’ve ordered from Laura bond four or five times now and I’m yet to be disappointed. Every piece is beautiful and good quality. Couldn’t recommend them enough!”

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Posted 1 year ago

Hi Julia, Thank you so much for the amazing 5 star review. We are thrilled to hear as a loyal returning customer your expectations have been met every time with our beautiful jewellery pieces. We hope you continue to be a loyal customer of ours! Best Wishes, Team LB x

Posted 1 year ago

“Easy to order and the delivery was quick. Love my new nose stud. Incredibly pretty.”

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Posted 1 year ago

“This place is just gorgeous and the staff are just the loveliest people. Best place for gold helix piercings which I find are tricky to find in in person shops. I went to a jewellery shop recently and left feeling quite deflated with the way they spoke to me. Then came into here, was greeted straight away and a lady with ginger hair (sorry can’t remember her name!) came up to me and started helping me straight away. She answered all my questions, was really helpful and lovely to talk to. She managed to fit me in to change my piercing over in five mins, they went above and beyond to fit me in. The woman who put my new earring in was so bubbly and lovely. My new beautiful helix earring is also beautiful, there was so much gorgeous and unique jewellery in there. Really makes your day when you go to a nice place like this. Thank you ladies 🤍”

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Posted 1 year ago

Dear Katie, Thank you so much for your kind words and for giving us a 5-star review. We are thrilled to hear that you had a wonderful experience with us. We are delighted that you found our place gorgeous and our staff lovely. We love to create a welcoming and positive environment for our customers. We hope to see you again soon. Best wishes, Team LB x

Posted 1 year ago

“Super cute and nicely made! Love the stud earrings!”

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Posted 1 year ago

“Amazing service and quality! Can’t wait to order more”

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Posted 1 year ago

Hi there, Thank you so much for your fantastic 5-star review! It is delightful to hear that you experienced amazing service love the quality of our products. We can't wait to see your future purchases. Best wishes, Team LB x

Posted 1 year ago

“Really fabulous quality. And beautifully presented. Small hoops took a lot of patience to thread through the hole due to their shape. Look great now they are in.”

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Posted 1 year ago

Hi Angela, Thank you so much for your wonderful 4-star review. We truly appreciate your feedback and are thrilled to hear that you found our product to be of fabulous quality and beautifully presented. We understand that threading the small hoops through the hole may require some patience due to their shape, but we're glad to know you now have them in and they look great. Best wishes, Team LB x

Posted 1 year ago

“Had my third piercing at Laura Bond this morning. The service is first class. Lora Rose was my piercer today, she is just fantastic, bubbly personality, professional, clear explanations about the process. Felt completely relaxed. The jewellery is absolutely beautiful, with a good selection to choose from. All the staff make the whole experience special.”

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Posted 1 year ago

Hi Audrey, Thank you so much for taking the time to give us a wonderful 5-star review. We truly appreciate your kind words and are thrilled to hear that you had a fantastic time during your third piercing. Lora Rose is indeed an exceptional piercer and we're delighted to hear that she made you feel completely relaxed with her clear explanations about the process. It's great to know that you found our selection of jewellery to be beautiful and that the staff made your entire experience special. We can't wait to welcome you back into our boutique in the future. Best wishes, Team LB x

Posted 1 year ago

“Fantastic experience, from booking the appointment, to arriving and having a style consult before the piercing. Lots of great advice and didn't push the purchase at all. Cannot wait to go back to purchase an alternative earring for when this one is fully healed! :-)”

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Posted 1 year ago

Hi Lisa, Thank you so much for your amazing 5-star review! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience from start to finish. We are so glad you found your styling consultation to be helpful and we can't wait to welcome you back soon for further piercings. Best wishes, Team LB x

Posted 1 year ago

“Having followed Laura Bond for sometime on insta I was very excited when my sister decided to get married in Scotland so first stop for me was Laura Bond for a new piercing. I was not disappointed, Sarah who pierced me was brilliant and the choice of beautiful jewellery was amazing. Can’t wait for a return visit.”

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Posted 1 year ago

Hi Sophie, Thank you so much for your amazing 5 star review. We appreciate your support and are thrilled to hear about your positive experience. We were so delighted to be your first stop for a new piercing when you were over for your sisters wedding. We're so glad you weren't disappointed and that Sarah, who pierced you, provided a brilliant service. We can't wait to have you back for another visit! Best wishes, Team LB x

Posted 1 year ago

“Beautifully presented and packaged item that arrived very quickly .”

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Posted 1 year ago

Hi Sara, Thank you so much for your 5 star review. We sincerely appreciate your support and feedback. We're delighted to hear that you found the item beautifully presented and packaged. Best wishes, Team LB x

Posted 1 year ago

“Unfortunately the product isn’t quite what I saw online / didn’t set my expectations as per social media images.”

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Posted 1 year ago

Hi Sophie, Thank you so much for taking the time to share your feedback. We sincerely apologize that the product did not meet your expectations and did not align with what you saw online or on social media. We would love to hear more about your specific concerns if you would like to send us an email at help@laurabond.com we would be more than happy to assist you further. Thank you once again for sharing your experience with us. Best wishes, Team LB x

Posted 1 year ago

“Lovely piece of jewellery again from Laura Bond. Slowly adding it to my collection! Fast delivery and great service!”

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Posted 1 year ago

Hi Mary, Thank you so much for giving us a fantastic 5 star review! We're thrilled to hear that you are happy with your recent purchase from us and are delighted that you are loving this addition to your collection. We look forward to seeing you in the future for even more stunning pieces for your collection! Best wishes, Team LB x

Posted 1 year ago

“Popped in on the off chance of a mid-week appointment during a trip to Edinburgh. Was welcomed by a friendly team, chose my jewellery and was pierced quickly. Great selection of jewellery and the team were very knowledgable. Loving the new addition to my stack!”

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Posted 1 year ago

Hi Claire, Thank you so much for your 5 star review. We are absolutely thrilled that you enjoyed your visit to our boutique. We are so happy that you love the addition to your stack! We hope to see you again in the future to add to this. Best wishes, Team LB x

Posted 1 year ago

“Very professional & helpful”

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Posted 1 year ago

Hi Alison, Thank you so much for your 5 star review! We truly appreciate your kind words and are thrilled to hear that you found our service very professional and helpful. Best wishes, Team LB x

Posted 1 year ago

“Très sympathique. Professionnelles. Certes les bijoux sont chers mais de qualité. Bonne expérience.”

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Posted 1 year ago

Hi Anne, Thank you very much for this excellent 5 star review. We are delighted that you had a good experience with us. and that you love the quality of our jewellery. Best wishes, Team LB x

Posted 1 year ago

Laura Bond is rated 4.8 based on 1,556 reviews