Laura Bond Reviews

Name: Laura Bond
Address: 52 Thistle Street, Edinburgh, Edinburgh
Rating: 4.81

4.8 Rating 1,555 Reviews

95 %

of reviewers recommend Laura Bond

4.8

Based on 1,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Laura Bond:

Solid gold body jewellery.
Designed by piercing experts.
Curated ear stylers. ✨
Family run British jewellery brand.
International shipping with DHL.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful earrings, regularly buy from here. Delivery always spot on. Will continue to shop at Laura Bond ☺️”

Helpful Report

Posted 1 year ago

Hey Carole, Thank you for your lovely review! 🌟 We're so happy to hear that you love your Laura Bond pieces. Your continued support means everything to us! We look forward to seeing what you add to your growing jewellery collection next! Team LB x

Posted 1 year ago

“I have quite a few pieces now from Laura Bond and am delighted with all of them. Fast delivery and whne I had to contact customer servcies they were most helpful. Great value for excellently made pieces. I don't wear any other earings anymore as these are the most comfortable and stylish. 5 Stars.”

Helpful Report

Posted 1 year ago

Hey there! Thank you so much for taking the time to leave us such a fabulous review! We're thrilled to hear that you're delighted with your Laura Bond pieces and that you found our delivery and customer service to be helpful. We're so glad to hear that our earrings have become your go-to for comfort and style! We can't wait to welcome you back for more additions to your collection. Team LB x

Posted 1 year ago

“Three piercings and seven changes to existing jewellery made my visit very enjoyable, From picking my jewellery with Becca (lost for choice)to three piercings with Sarah, which was less painful than I have had previously with other piercing parlours,will definitely return for further piercings, highly recommended X”

Helpful Report

Posted 1 year ago

Hey Gillian, Thank you so much for your fantastic review! We're thrilled to hear that you had such an enjoyable experience with Becca and Sarah. I've forwarded your kind words on to them! It's great to know that your piercings were less painful than expected – we aim to make every visit as comfortable as possible. We can’t wait to welcome you back for more piercings in the future! Team LB x

Posted 1 year ago

“Very happy second purchase from Laura bond Both were studs for my conch and it has totally helped with the healing jewellery is very small which is exactly what I wanted, great quality worth the money”

Helpful Report

Posted 1 year ago

Hey there! Thanks so much for taking the time to leave us such a lovely review! We're so happy to hear that you love your Laura Bond jewellery and that it has helped with healing. We'll hopefully see you again soon for your next purchase! Team LB x

Posted 1 year ago

“Very professional, friendly and welcoming and well worth the money.”

Helpful Report

Posted 1 year ago

Hey Catriona, Thank you so much for shopping with us and for your wonderful review! We're delighted to hear that you found our team professional and welcoming. We can't wait to see you again soon! Team LB x

Posted 1 year ago

“Love love love ❤️ Thank you so much for looking after me when I came in at the weekend! It'a been a very long time since I had anything pierced, but I was made feel so welcome and at ease!x”

Helpful Report

Posted 1 year ago

Hi Jillian, Thank you for your wonderful review! We're thrilled to hear that you had a good experience getting pierced at our boutique. We hope to see you again soon for your next piece! Team LB x

Posted 1 year ago

“Best piercing from Sarah amazing would not go anywhere else 10stars 🤩”

Helpful Report

Posted 1 year ago

Hi Marina, Thank you so much for your amazing review! We're thrilled to hear that you had a great experience getting your nose pierced with Sarah. We hope to see you again soon for your next piece! Team LB x

Posted 1 year ago

“Exceptional Service with ordering the beautiful jewellery and being delivered before 1pm the next day, Also having used the studio for piercings Exceptionally Lovely Staff who were very helpful and friendly and put at ease during the piercings, Absolutely Wonderful Thank You All at Laura Bond”

Helpful Report

Posted 1 year ago

Hi Janice, Thank you for your amazing review! We’re so pleased to hear that you've had a lovely experience and love your Laura Bond jewellery pieces. It means a lot to us to know you felt comfortable and at ease at your appointment. We appreciate your kind words and support! Hopefully we'll see you again soon. Team LB x

Posted 1 year ago

“So pleased with the small earring i purchased lovely packaging arrived quickly just so pleased with it”

Helpful Report

Posted 1 year ago

Hi Claire, Thanks so much for taking the time to leave us a lovely review! We're so glad to hear that you're pleased with your new jewellery and we're looking forward to seeing what you add to your collection next! Team LB x

Posted 1 year ago

“My experience has been excellent; even their customer service is very good. I totally recommend their jewelry!”

Helpful Report

Posted 1 year ago

Hey Maria, Thank you so much for your fantastic review! We're delighted to hear that you had an excellent experience and found our customer service to be top-notch. Your recommendation means the world to us! Team LB x

Posted 1 year ago

“I have not received my package and I can't track it because DHL Express don't received it yet. All I want to know is where my package is. I have send two emails to help.laura. I have not received a reply. However I did get a email that my package was shipped on January 3rd.”

Helpful Report

Posted 1 year ago

Hi Coralynn, Thank you for reaching out and sharing your concerns with us. I'm truly sorry to hear that you haven't received your package and that you haven't received a response to your emails. I can see that you've emailed over the weekend and our customer service team works Monday-Friday. I understand how frustrating this can be, especially when you're eagerly awaiting your order. We will respond to you urgently today and resolve this issue. Thank you for your patience and please know that your experience is important to us. Best wishes, Team LB x

Posted 1 year ago

“I have a couple of pieces myself and get compliments regularly. I love the style of the brand so much my last purchase was for my best friend's wedding present- beautiful and delicate.”

Helpful Report

Posted 1 year ago

Hey Suzanne, Thank you so much for your wonderful review! We're thrilled to hear that you're not only enjoying your own pieces but also sharing the love with your best friend. It means a lot to us that you find our pieces beautiful and delicate. Looking forward to seeing what you add to your collection next! Team LB x

Posted 1 year ago

“Love love love my 2 new earrings for my helix piercing. Disappointed though that I didn't receive 10% off my first online order, after signing up to newsletter, as advertised.”

Helpful Report

Posted 1 year ago

Hey Lorna, Thank you for your lovely review! We’re so happy to hear that you love your new jewellery. The 10% off your first order discount isn't something we currently offer, but we have lots of exciting plans and discounts for mailing list subscribers coming up this year for you to look forward to! Team LB x

Posted 1 year ago

“Beautiful shop, great choice of high quality earrings , amazing and friendly staff . First class . It's be 42 years since I had a piercing, it was so relaxed. I will be back .”

Helpful Report

Posted 1 year ago

Hey Hayley, Thank you so much for your amazing review! We're thrilled to hear that you enjoyed your experience visiting our boutique and felt relaxed during your piercing. Our team is dedicated to providing friendly service and high-quality pieces, so it means a lot to know we hit the mark for you. We can’t wait to welcome you back! Team LB x

Posted 1 year ago

“Lovely, professional staff”

Helpful Report

Posted 1 year ago

Hey there, Thank you for taking the time to leave us a five star review! We're glad to hear you've had a great experience with our team! Team LB x

Posted 1 year ago

“Still waiting for my earring to be delivered.”

Helpful Report

Posted 1 year ago

Hi Louise, Thank you for flagging this! I’m truly sorry to hear that your earring hasn’t arrived yet! I understand how frustrating it can be to wait for something you’ve been looking forward to. I have chased this up and based on your tracking information, Royal Mail attempted to deliver your parcel on the 6th of January. I suggest getting in touch with your local delivery office and arrange a redelivery. Best wishes, Team LB x

Posted 1 year ago

“Earring beautiful but so small I can’t even put it in my cartilage piercing without dropping it. Bit disappointed and will probably give it to my sister who may be able to work with it better. Would send it back only I’ve used it”

Helpful Report

Posted 1 year ago

Hi Joanne, Thank you for your feedback! We're so glad to hear you found the earring beautiful, even if it fits smaller than you expected. All of the sizes of our jewellery are listen on our website so make sure you check those before placing your next order. It’s sweet of you to consider passing it on to your sister though — hopefully, she’ll enjoy it more! Best wishes, Team LB x

Posted 1 year ago

“We only have basic stainless steel & titanium jewellery available in the piercing shops where I live so I decided to look for one in Edinburgh when visiting a friend who lives here. Got new jewellery for my healed Daith & Tragus. Excellent service & beautiful quality jewellery.”

Helpful Report

Posted 1 year ago

Hey there, Thank you so much for your fantastic review! We're so glad you found us during your visit to Edinburgh and that you’re pleased with the jewellery you chose for your Daith and Tragus. Our team works hard to provide beautiful pieces and excellent service, so your kind words mean a lot to us. We hope to see you again on your next trip! Team LB x

Posted 1 year ago

“Super gorgeous Christmas gift treasures - all coveted for ages, so very much loved on receipt and I’m currently wearing all 7 of them! My only complaint (and it’s a biggie), is that your lovely store is too far away for this soft Southerner to come visit on a whim. Probably just as well, as I’d leave significantly more pierced and lighter of pocket! Don’t suppose you feel like making your pieces in rose gold anytime soon, do you?!”

Helpful Report

Posted 1 year ago

Hey Katherine, Thank you so much for your wonderful review! I've fed your kind words back to our founder and you have truly brightened our day! We're absolutely thrilled to hear that you loved your new jewellery and are enjoying every piece. We totally understand your dilemma about the distance too but you never know what might happen, so stay tuned! ;) Team LB x

Posted 1 year ago

“The earrring is great piece of jewellery”

Helpful Report

Posted 1 year ago

Hey Pardeep, Thank you so much for taking the time to leave us a review! We're glad to hear you're enjoying your new jewellery. Your support means a lot to us! Team LB x

Posted 1 year ago

Laura Bond is rated 4.8 based on 1,555 reviews