“i WOULD LOVE TO REVIEW THE ITEM I PURCHASED BUT IT WAS NEVER DELIVERED. I COULD HAVE PURCHASED THIS ON AMAZON BUT I WANTED TO GIVE THE COMPANY THE BUSINESS DIRECTLY. LESSON LEARNED”
We're truly sorry to hear that you haven’t received your order. I understand how frustrating that can be, and I sincerely apologize for the inconvenience. We did check the tracking information, and it shows that the package was delivered, though later than expected.
If you still aren’t able to locate it, or if you have any other questions or concerns about your order, please don’t hesitate to reach out to our customer service team. We’re here to help and want to make sure everything is resolved for you.
“The item sent was not the same as shown in the picture. It is a different product. It is much to small for my MacBook Air lap top to fit in. Therefor it had to be returned. Thank you for the return label. Yesterday I mailed it back. I still would like the product shown in the picture which was large enough to hold my MacBook lap top.”
“I order a specific model lapdesk, but the lapdesk that arrived was not in the pattern I ordered. The email I received about the order did contain the proper SKU and pattern I ordered. I am about to return the lapdesk. How do I make sure that when I reorder the correct one will be shipped? I have been unable to contact sales or customer service by phone.”
“I've had one of these lap boards before but this one was damaged upon arrival. I reached out to customer service and am waiting to hear about a replacement. I love this product which is why I bought another one, but hope to hear back about a replacement.”
“I ordered the hummingbird print with the phone slot, book/tablet stop and got a checkered, or box covered lap desk instead. Was not happy but the gift recipient does not want to exchange it. This what I ordered: Designer Lap Desk × 1
Hummingbird, and what I got was more on the order of the bamboo lap desk.”
Thank you for your feedback. We're truly sorry to hear that you received the wrong lap desk design — we completely understand how disappointing that must have been, especially when it was intended as a gift. The Hummingbird print is a beautiful choice, and we regret that it didn’t arrive as expected.
While we’re glad the recipient has decided to keep the item, we’d still like to make things right. Please reach out to our customer support team at info@lapdesk.com, and we’ll be happy to discuss a solution.
