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Lakeland Leather Reviews

4.8 Rating 7,260 Reviews
96 %
of reviewers recommend Lakeland Leather
Company Reviews Product Reviews
330
 Metrics Info
4.8
Based on 7,260 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Lakeland Leather Reviews
Visit Website

Phone:

015394 39020

Email:

online@lakelandleather.co.uk

Location:

Lakeland Head Office, Ambleside,,
Lakeland Head Office, Ambleside,
Cumbria
LA22 0HQ

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5
Verified Buyer
Anonymous
Verified Buyer
“Ordered a leather jacket, quality is excellent, delivered within a couple of days of ordering.”
Lakeland Leather 5 star review on 10th December 2022
Helpful Report
Posted 1 year ago
5
Christina Oates
Christina Oates
Verified Buyer
“I recently bought a beautiful leather jacket. I love it! I ordered 2 different sizes online. I returned the one which I didn’t need to the store in York. I was very happy with the service I received from the sales staff there. I also bought a lovely leather purse and handbag while I was there. I will definitely buy from there again in the future whenever I visit York.”
Lakeland Leather 5 star review on 24th November 2022 Lakeland Leather 5 star review on 24th November 2022
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Posted 1 year ago
5
Tom Carter
Tom Carter
Verified Buyer
“Hello I have serval Lakeland jackets from over the years so I know the quality is good. I wanted a new jacket so after visiting your website I chose one. My order can quickly and when it said it would. The only thing that was no as expected was the colour. The jacket said it was navy leather and in the photo it looked dark blue. The jacket to be looks black. I’m keeping it because I’m happy with it just slightly different colour.”
Lakeland Leather 5 star review on 21st November 2022
Helpful Report
Posted 1 year ago
Hi Tom, Thanks for the review and the feedback on the colour. We do our best to represent the true colour of jackets in our photographs. Usually the difference between day and artificial light can be noted on our lifestyle and studio shots. This may sound a little crazy, but take a look at the colour of the jacket in daylight (if you can remember what that is!) and it will likely look a little more navy... Thanks
Posted 1 year ago
5
Yvonne Wilkinson
Yvonne Wilkinson
Verified Buyer
“Excellent jacket. Lovely soft leather and great style and decent padded lining, perfect for the colder months. Love the colour and the detachable hood. Well worth the money and would recommend.”
Lakeland Leather 5 star review on 10th November 2022
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Posted 1 year ago
5
Dwayne Richardson
Dwayne Richardson
Verified Buyer
“My coat has finally arrived, no fault of Lakeland Leather, their shipping was next day! I had it forwarded to me in Saudi Arabia for an upcoming trip to france! It was worth the 2 week wait and £200 shipping & import tax! Absolutely beautiful coat with exceptional craftsmanship! You can literally feel the quality in every stitch, in the motion of the zip, the quality and softness of the leather! I’m genuinely elated with this gift from my wife! I ordered a size too big in hope I never outgrow it! 😂”
Lakeland Leather 5 star review on 2nd November 2022
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Posted 1 year ago
5
Marlyn Godfrey
Marlyn Godfrey
Verified Buyer
“Good communication and excellent product. Lovely smell of leather when I opened the package. Well packaged and protected for delivery. For me it was an expensive purchase but I hope to be using it for a long, long time..”
Lakeland Leather 5 star review on 2nd October 2022
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Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“I got the Birthwaite shopper bag online from the website. The bag arrived in perfect condition, the leather is moisturised and shiny, so it's ready to use, no treatment required. The bag also looks even better than on the picture; I thought it might not look that great in reality probably just because you often get disappointed when you order something online, so this was a very nice surprise. It looks good quality, well made, the zippers open smoothly, and I'm very happy with my purchase. It also arrived within a couple of days. Thank you.”
Lakeland Leather 5 star review on 2nd October 2022
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Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Lovely bag, perfect size and great quality. Looks very elegant and timeless, it should last me many years!”
Lakeland Leather 5 star review on 27th September 2022 Lakeland Leather 5 star review on 27th September 2022
Helpful Report
Posted 1 year ago
5
Michelle Comrie
Michelle Comrie
Verified Buyer
“Love this hat. My trapper hat was exactly what I wanted and wished for. Warm and fashionable.”
Lakeland Leather 5 star review on 19th September 2022 Lakeland Leather 5 star review on 19th September 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“I was back again, for another jacket. 'Not another' she said. I could not resist the pull to the second one. It was brown, warm and protective. I have a feeling this will be an annual ritual. Great quality, timeless designs and hopefully, durable construction.”
Lakeland Leather 5 star review on 1st September 2022
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Posted 1 year ago
5
Sandra Davies
Sandra Davies
Verified Buyer
“This is the first item I have bought from this company and I wasn’t disappointed. I bought a beautiful navy blue leather across body handbag. It is finished to perfection and the leather is so soft. Too quality product. I absolutely love it. All correspondence and packaging was first class too. Would definitely recommend.”
Lakeland Leather 5 star review on 28th August 2022
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Posted 1 year ago
5
Joanne Richardson
Joanne Richardson
Verified Buyer
“I've e been after a small leather bag for a wedding. I found this and it's just perfect! Looks good quality and very simple, what I was after. Never used it yet but looking foward too. Thought it would be lovely also for holidays”
Lakeland Leather 5 star review on 23rd August 2022
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Posted 1 year ago
5
Alison Robinson
Alison Robinson
Verified Buyer
“So pleased with my leather jacket it's absolutely perfect and spot on with fitting. Price in sale plus intro discount was a great bonus too for such a high quality product”
Lakeland Leather 5 star review on 9th August 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“The crossbody phone case is very nice. Excellent quality.”
Lakeland Leather 5 star review on 28th July 2022
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Posted 1 year ago
5
Gwyn Ingman
Gwyn Ingman
Verified Buyer
“Best fitting jacket I have. Well made and smart.”
Lakeland Leather 5 star review on 11th July 2022
Helpful Report
Posted 1 year ago
5
Dan Wiggins
Dan Wiggins
Verified Buyer
“I bought a navy Lakeland Leather jacket a few years ago and get complimented on it a lot. Your jackets are very comfortable for broad shouldered guys. I decided to treat myself to another and spotted the Charlie racer jacket on the website. After trying one on in store I ordered the bigger size online. The detail on the jacket - particularly around the shoulders - is excellent. First time ordering on the website and found it very straightforward, even on a smartphone. Very impressed at how quickly my order was processed and delivered. The jacket was immaculate so I'm one very happy customer. Keep up the great work!”
Lakeland Leather 5 star review on 13th June 2022
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Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Love this bag, it's just the right size for me.”
Lakeland Leather 5 star review on 24th May 2022
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Posted 1 year ago
5
Paula Reynolds
Paula Reynolds
Verified Buyer
“Excellent service, quick delivery and beautifully packaged. The Handbag was better than I expected with the detail and stitching so well done it is a joy to look at. Many thanks”
Lakeland Leather 5 star review on 20th May 2022
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Posted 2 years ago
5
Barry Petty
Barry Petty
Verified Buyer
“Excellent product nice soft leather product as advertised packed perfectly delivered on time”
Lakeland Leather 5 star review on 27th April 2022
Helpful Report
Posted 2 years ago
5
Allyson Jones
Allyson Jones
Verified Buyer
“It’s a beautiful navy leather jacket so soft”
Lakeland Leather 5 star review on 26th April 2022 Lakeland Leather 5 star review on 26th April 2022
Helpful Report
Posted 2 years ago
5
Herve DONNEAUD
Herve DONNEAUD
Verified Buyer
“Great and nice quality product (Leather Chestnut Brown Holdall with casters). Delivered on time (48 hours). Made a very happy globe trotter leaving colleague who will remember his farewell party for some time !”
Lakeland Leather 5 star review on 5th April 2022
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Posted 2 years ago
5
Anita Shahinas
Anita Shahinas
Verified Buyer
“I super love the jacket guys. It fits me very good and keeps me veryyyy warm! Thank youuuu❤️”
Lakeland Leather 5 star review on 29th March 2022
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Posted 2 years ago
5
Rachael Frampton
Rachael Frampton
Verified Buyer
“Quick delivery , beautiful sheepskin jacket , reasonably priced as seen jacket TV elsewhere more expensive”
Lakeland Leather 5 star review on 3rd March 2022
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Pleased with my purchase beautiful handbag at reduced price. Well made should last a long time.”
Lakeland Leather 5 star review on 1st March 2022
Helpful Report
Posted 2 years ago
5
Angela Alexander
Angela Alexander
Verified Buyer
“Ordered a lovely bag that was 60% off in the sale via click and collect from Bowness store. I received a phone call when my bag was ready to collect. Picked up from a very friendly assistant. The store was extremely well laid out with a huge amount of quality items on sale. My bag was presented to me in a lovely protected bag. I am very pleased with the quality and the whole process.”
Lakeland Leather 5 star review on 10th February 2022
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Posted 2 years ago
5
Malgorzata Nowohonska
Malgorzata Nowohonska
Verified Buyer
“The vest is made very carefully, warm and soft. On time delivery, very neatly and conscientiously packed. Great contact with the seller, he replies to messages very quickly. Great for me. Thank you”
Lakeland Leather 5 star review on 4th February 2022
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Posted 2 years ago
5
Rosemary Allen
Rosemary Allen
Verified Buyer
“Lovely purse. I was looking for a new one and especially DID NOT want one made in China. Website says this is made in India. I am very happy with my purchase and will to to Lakeland for future purchases.”
Lakeland Leather 5 star review on 3rd January 2022
Helpful Report
Posted 2 years ago
5
Alex Belch
Alex Belch
Verified Buyer
“Website was easy to use to order my leather jacket and it arrived quickly in neat and tidy packaging. The contents were wrapped in tissue paper and contained care instructions. The leather jacket is a lovely design and soft too. The jacket fit well so size guide is accurate. I feel great and sexy / macho wearing the biker jacket and have been complimented by it when queueing in the supermarket. Good product.”
Lakeland Leather 5 star review on 30th December 2021
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Posted 2 years ago
5
Carol Newman
Carol Newman
Verified Buyer
“A lovely bag made of good standard leather. Well pleased with my purchase. Thank you.”
Lakeland Leather 5 star review on 30th December 2021 Lakeland Leather 5 star review on 30th December 2021
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Posted 2 years ago
5
CORINNE HARRIS
CORINNE HARRIS
Verified Buyer
“Absolutely delighted with my Lakeland backpack. First class quality and workmanship in the product. Exactly as illustrated online and in the brochure. Delivery as promised.”
Lakeland Leather 5 star review on 30th December 2021
Helpful Report
Posted 2 years ago
Lakeland Leather is rated 4.8 based on 7,260 reviews
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