Hi Jonathan,
Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with the quality of our products and the speedy dispatch. Your support is invaluable to us, and we look forward to serving you again.
Best wishes,
The Jonic Team
Hi Vince,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you had a great experience dealing with us. Your support and kind words truly mean a lot to our team.
Best wishes,
The Jonic Team
Hi Bert,
Thank you for your lovely 5-star review!
We are happy to hear you are enjoying your new topper. If there is anything we can do to improve your review to 5 stars, we would love to hear your feedback :)
Best wishes,
The Jonic Team
Hi Nigel,
Thank you for your 5-star review! While we always aim to get orders out as quickly as possible and understand how frustrating it is to receive an order later than anticipated, we appreciate your understanding regarding the delivery delay.
Your support means a lot to us.
Best wishes,
The Jonic Team
Hi Thomas,
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service fast and efficient, and that the sheet fits perfectly. Your recommendation means a lot to us.
Best wishes,
The Jonic Team
Hi Mike,
Thank you for your lovely 5-star review! We appreciate your kind words and are glad that it's made the difference in your sleep.
Best wishes,
The Jonic Team
“This is our second order with Jonic and we have been very pleased with the quality both of the service and the products. We would certainly recommend Jonic to every caravan owner.”
“Fantastic service from start to finish Andrew in customer services was great mattress arrived on time when they said .Great quality and the best nights sleep I have had in the MH its comfier than the one in the house and the fitted sheets and mattress protector fit the shape and size so looks and fits perfect would recommend and order form them again .
Thanks lee”
Hi Lee,
Thank you for your fantastic 5-star review! We're so glad to hear that you received excellent service from Andrew and that your mattress arrived on time. It’s wonderful to know that you’re getting the best night’s sleep in your motorhome, and that everything fits perfectly. We truly appreciate your recommendation and look forward to serving you again in the future!
Best wishes,
The Jonic Team
Hi Janet,
Thank you for your wonderful 5-star review! We're so pleased to hear that you are satisfied with the quality and fit of our mattress protectors, sheets, and topper. It’s great to know you’re enjoying the comfort as well!
Best wishes,
The Jonic Team
“Ordering was very easy, no measuring just enter make, model and year of caravan. A few weeks I had the topper which is a perfect fit and very comfortable. Thank you Jonic.”
Hi Malcolm,
Thank you for your amazing 5-star review! We're thrilled to hear that the ordering process was straightforward and that your topper fits perfectly and provides comfort.
Best wishes,
The Jonic Team
“The comfort and quality of the mattress topper is good. The only disappointment is that the curved corners of the topper doesn't match the mattress even though I placed the order selecting the exact caravan make model and year (new caravan).”
Hi John,
Thank you for your review! We're glad to hear that you find the comfort and quality of the mattress topper to be good. However, we apologise for the incorrect sizing of your topper. We take great pride in our work, and this is very disappointing to hear.
A member of our customer care team will be in touch to discuss how we can resolve this issue to ensure your topper is the perfect fit.
Best wishes,
The Jonic Team
“Good service. Contacted Jonic pre-order with a query about the product and received a positive reply. Placed order a few weeks later. We were delighted to receive the order within the specified delivery deadline.”
Hi Ian,
Thank you for your fantastic 5-star review! We're delighted to hear that your query was met positively, and that your order arrived quickly :)
Best wishes,
The Jonic Team
“We ordered a mattress from Jonic and it is fantastic, one of the most comfortable I've tried, so I ordered fitted mattress cover and sheet and I am disappointed with them, the fitted sheet doesn't stay on and just keeps rising up the sides, they are not a cheap item so having this issue is disappointing.”
Hi Sally,
Thank you for taking the time to leave us a review. We're thrilled to hear that you find the mattress fantastic and comfortable! However, we're truly sorry to learn that the fitted sheet and mattress cover did not meet your expectations. We understand how frustrating it can be when items don’t perform as intended, especially after looking forward to them.
We appreciate your feedback and will certainly look into the concerns you've raised regarding the fitted sheet. Your satisfaction is important to us, and we’d love the opportunity to assist you further. Please reach out to our customer care team, and they’ll help you with any solutions we can provide.
Best wishes,
The Jonic Team
Hi Alison,
Thank you for your fantastic 5-star review! We're thrilled to hear that you find our sheets, pillowcases, and mattress protectors to be excellent. Your satisfaction means the world to us!
Best wishes,
Jonic Team
Hi Catherine,
Thank you for your wonderful 5-star review! We're so pleased to hear that our staff made your experience enjoyable.
Best wishes,
Jonic Team
“Bought a memory foam mattress topper as the bed was very uncomfortable. What a difference it’s made - finally a decent night’s sleep! It comes in the 2 sections of the fitted mattress which is helpful. Well worth the money. Customer service excellent. Thank you.”
Hi Liz,
Thank you for your glowing 5-star review! We’re thrilled to hear that our mattress topper has transformed your sleep experience. Happy adventures :)
Sleep well,
Jonic Team
“I recently ordered bedding for our new caravan. First class service and first class bedding. I did slightly change my order just a couple of days after ordering, no problem at all. So polite and professional. Informed every step of the way.”
Hi Valerie,
Thank you for your amazing 5-star review! We're delighted to hear that you enjoyed our first-class service and bedding.
Best wishes,
Jonic Team
