“I ordered pants from INTRO online (I am in Toronto, Canada) and the service was excellent. I was sent a follow-up email right away upon ordering and it was easy to track my parcel. It arrived as advertised within a week. The store communicated directly with me and reimbursed me for customs that UPS added. I was so pleased with the experience and the product that a week later, when they offered 15% off, I ordered another pair. Thanks Filipa!”
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that your order arrived quickly and that you were happy with both our service and your new pants. It was a pleasure assisting you, and we truly appreciate your continued support. We look forward to seeing you again soon!