Hi Garry,
Thank you for your excellent 5-star review!
We're thrilled to hear that you found our service fast and efficient, and that our prices met your expectations. We always strive to provide the best experience possible for our customers, and your positive feedback means a lot to us.
We look forward to serving you again soon!
Best regards,
Paula
Senior Customer Support Representative
“ordered online and delivered a few days later. The insulation board was well package and water proof which was needed on delivery day. Great service all round.”
Hi Miles,
Thank you for the wonderful 5-star review!
We're so glad to hear that your order arrived promptly and in excellent condition. Ensuring that our products are well-packaged is a top priority, especially on delivery day. It's fantastic to know that you had a great experience with our service.
We truly appreciate your feedback and look forward to serving you again in the future!
Best regards,
Paula
Senior Customer Support Representative
Hi there,
Thank you for the fantastic 5-star review!
We're delighted to hear that you experienced excellent service and a fast delivery. Our team takes pride in being polite and helpful, and it’s great to know that our driver made a positive impact during your experience.
We truly appreciate your feedback and look forward to assisting you again in the future!
Best regards,
Paula
Senior Customer Support Representative
“Great service, great communication. They did not have the brand that I had ordered and they gave me an option to go for an alternate brand or refund. The delivery guy also was in contact prior to arrival with the items. Great service and very professional team.”
Hi Henry,
Thank you for your amazing 5-star review!
We’re thrilled to hear that you had a positive experience with our service and communication. Our team strives to provide flexible options for our customers, and it’s wonderful to know you appreciated that. It’s also great to hear the delivery process went smoothly with our driver keeping in touch.
We truly value your feedback and look forward to assisting you again soon!
Best regards,
Paula
Senior Customer Support Representative
Hi Peter,
Thank you for the fantastic 5-star review!
We're thrilled to hear that you were pleased with our pricing, product, and delivery service. It’s always our goal to provide great value along with a seamless experience for our customers.
We appreciate your support and look forward to serving you again soon!
Best regards,
Paula
Senior Customer Support Representative
“I ordered sheet insulation on the Thursday told the delivery was coming on the Monday great service. But realised they had a good price on there osb board ordered 13 sheets on the Friday and they came with the same order of insulation great service. Also the delivery arrived really early on the Monday really impressed thanks”
Hi Jason,
Thank you for your wonderful review!
We’re so pleased to hear that you had a great experience with your orders and that everything arrived earlier than expected. It’s fantastic to know our pricing and service made an impression—your satisfaction is our top priority!
We appreciate your feedback and look forward to serving you again soon!
Best regards,
Paula
Senior Customer Support Representative
“I cannot fault the customer service received from Insulation Wholesale. From start to finish, the experience was smooth and professional. The delivery team too were punctual, efficient, and courteous—calling ahead to confirm their arrival time and carefully unloading all the boards to the front of the property. A truly seamless service. Highly recommended!”
Hi Christopher,
Thank you so much for your fantastic review!
We’re delighted to hear that you had a smooth and professional experience with our customer service and delivery team. It’s great to know that our efforts to provide punctual and courteous service made a positive impact on your experience.
Your recommendation means the world to us, and we look forward to serving you again in the future!
Best regards,
Paula
Senior Customer Support Representative
Hi Graham,
Thank you for your outstanding review!
We're delighted to hear that you found our service and delivery to be perfect from start to finish. Our team works hard to ensure a seamless experience for all our customers, and it's great to know that we achieved that with you.
We truly appreciate your feedback and look forward to assisting you again in the future!
Best regards,
Paula
Senior Customer Support Representative
“Great prices for plasterboard and insulation. Very reasonable delivery charge (I live out in the wilds...). Delivered at time specified. Definitely recommend”
Hi David,
Thank you for your fantastic review!
We’re thrilled to hear that you found our prices for plasterboard and insulation to be great, and that you were pleased with the delivery service. Our team works hard to ensure timely deliveries, and it's wonderful to know that we met your expectations.
Your recommendation means a lot to us, and we look forward to helping you in the future!
Best regards,
Paula
Senior Customer Support Representative
Hi Lucy,
Thank you for your wonderful review!
We're thrilled to hear that you found the ordering process easy and experienced speedy delivery. Our goal is to make every step as smooth as possible for our customers, so it’s fantastic to know we succeeded for you.
We truly appreciate your support and can’t wait to assist you with your next purchase!
Best regards,
Paula
Senior Customer Support Representative
Hi Rahim,
Thank you for your amazing review!
We are pleased to hear that you received your delivery promptly and found our products to be excellent price. Our team is committed to providing efficient service and competitive pricing, so it’s fantastic to know we hit the mark for you.
We appreciate your support and can’t wait to serve you again in the future!
Best regards,
Paula
Senior Customer Support Representative
Hi there,
Thank you for your fantastic review!
We’re so glad to hear that you found great value in our products. We strive to provide quality options at competitive prices, and it’s wonderful to know that we met your expectations.
We appreciate your support and look forward to serving you again soon!
Best regards,
Paula
Senior Customer Support Representative
“Roman was fantastic. Customer Service was excellent and Roman came back immediately with any answers.
I would recommend this company.
Thank you Roman.”
Hi Yvonna,
Thank you so much for your fantastic review!
We’re delighted to hear that Roman provided you with excellent customer service and timely answers. Our team is dedicated to ensuring a smooth experience for all our customers, and it’s wonderful to see that reflected in your shopping experience.
Your recommendation means a lot to us, and we hope to assist you again in the future!
Best regards,
Paula
Senior Customer Support Representative
“Great service, great products, prompt delivery. Special mention to the delivery driver Murray - he is a credit to the business and serves as a true ambassador of what great customer service is. Despite difficult conditions Murray went above and beyond to ensure my order was placed on my priority, where needed. Cracking guy and a pleasure to meet. Highly recommend this business and hope you get Murray for your next delivery! Thanks, James”
Hi James,
Thank you so much for your wonderful review!
We’re thrilled to hear you had a great experience with our service and products, and we truly appreciate your kind words about the delivery driver Murray. He is indeed a star in our team, and it’s fantastic to know that he went the extra mile to make your delivery special.
Your recommendation means the world to us, and we can’t wait to serve you again in the future!
Best regards,
Paula
Senior Customer Support Representative
Hi Oliver,
Thank you for your glowing review!
We’re thrilled to hear that you experienced first-class service with us. Our team always strives to go above and beyond for our customers, and your feedback truly motivates us.
We can't wait to assist you again in the future!
Best regards,
Paula
Senior Customer Support Representative
Hi Georgi,
Thank you for your amazing review!
We’re thrilled to hear that you found the best prices with us! Providing great value is our priority, and your satisfaction means everything to us.
We look forward to serving you again soon!
Best regards,
Paula
Senior Customer Support Representative
“Was in a bit of a rush to get some of this Kingspan floor insulation in time for one of our projects in North London
After few searches I came across this company Insulation Wholesale which sourced and delivered in time
Thanks Roman for your help on this project
Looking forward to order again from you guys
Thanks”
Hi Mihai,
Thank you for your fantastic review!
We’re delighted to hear that we could assist you in a rush and ensure timely delivery for your Kingspan floor insulation. Roman and the team are always here to help, and your positive feedback means a lot to us.
We look forward to serving you again on your next project!
Best regards,
Paula
Senior Customer Support Representative
“Product not delivered yet, but that was expected. Otherwise very helpful company so far. Easy to deal with and very accommodating regarding delivery dates.”
Hi there,
Thank you for your wonderful review!
We’re glad to hear that you found our team helpful and accommodating regarding your delivery dates. Your patience is greatly appreciated, and we’re here to make the process as smooth as possible for you.
We truly value your feedback and look forward to assisting you further!
Best regards,
Paula
Senior Customer Support Representative
Hi Ellis,
Thank you for your fantastic review!
We’re so pleased to hear that you had such a positive experience with our customer service and delivery. It's our goal to be as helpful and responsive as possible.
We appreciate your feedback and look forward to assisting you again in the future!
Best regards,
Paula
Senior Customer Support Representative
“Brilliant company to deal with, placed the order online had confirmation of the order. Next day confirmation of delivery day and date, order arrived in perfect condition and placed exactly where I wanted it, really efficient service which is surprising in todays world. 10/10 would recommend to any business that wants to be proffesional”
Hi Andrew,
Thank you so much for your amazing review!
We’re thrilled to hear that your experience with us was so positive and that our service exceeded your expectations. Your recommendation means the world to us.
We truly appreciate your feedback and can’t wait to serve you again in the future!
Best regards,
Paula
Senior Customer Support Representative
