Ignite Gas Yorkshire Reviews

"Mark the engineer who serviced the boiler introduced himself straight away. He did a very professional job and was very polite. Everything was explained to me. Having run a big gas contract for 11 years I know what is expected and this was most certainly delivered this morning. Thank you."

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Posted 1 month ago

"The engineer was competent efficient and very capable. Our gas fires have never looked or performed so well. Very many thanks. We will use your service again. Peter Hopkins."

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Posted 1 month ago

"So thrilled with the quantity of this boiler installation. Dust sheets down in work areas, minimum disruption. Ours was an old back boiler and we chose a Vaillant combi. 3 Men completed work in 2 visits Would recommend Ignite 100%"

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Posted 2 months ago

"Rather unexpectedly after a weekend away and during a very cold spell, my boiler decided not to work. There were various error message readings and despite our own attempts, we couldn't get things going again. I'm a new home owner and didn't know who to contact. However, I'd heard about Ignite and decided to get in touch. From my very first call, the team were incredibly helpful and responsive. The admin team (Ashleigh and Rebecca) arranged an engineer within a day, who came and identified the main issues. Parts were ordered and a different engineer returned the following day to rectify my system. Both engineers (Rob and Tony) were polite, helpful, took time to explain and demonstrate the problems. They were punctual and very tidy and I was happy to leave them in my house whilst I nipped to the shops. I will have no hesitation in using Ignite again for all my boiler issues and will happily recommend to others."

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Posted 2 months ago

"We returned from holiday to find our boiler wouldn't start up because of low pressure. I did not know how to fix this so rang your office. An engineer called back to give me instructions but it turned out the requisite pressurisation loop was missing from the plumbing. The engineer, Tony, then made an out-of-hours journey from Leeds to Harrogate in the evening. He managed to raise the pressure via an impromptu method and so we were able to have hot water and heating whilst we wait for an appointment to fit the missing loop."

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Posted 3 months ago

"Company has been totally reliable over many years. This time I had to call for an emergency check for my tenant. The lady on the phone at Ignite was friendly and welcoming and did her best to arrange a time most suitable to me for that same day! The engineer called me before the agreed appointment to let me know he was ready. He said he thought he knew what was wrong and after checking the water, boiler and thermostat he explained, with a demonstration, what was causing the 2 problems. His manner was always totally friendly and informative. He did not rush and sorted it all. The tenant has called me to say she is delighted too with the now hot water and a warm room. What more could you want - reliability,friendliness,accuracy,knowledge and the time given to help the customer. Thank you. Really pleased with the service given."

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Posted 3 months ago

"Our engineer took the time to understand our needs and to advise us on the most efficient and cost effective solution. His work was to a very high standard but it was the extra touches, such as explaining the boiler system and investigating a leak, outside the tenor of the work originally sent."

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Posted 4 months ago

"Charlie and Tom were both very professional when they came to service my boiler today. Charlie explained how to change the pressure of the boiler in a simple way for me to understand! He also pointed out a couple of things that I don't need to have on, which will ultimately save some power. They were both efficient and just got on with the job, what more can you ask for! Would absolutely use Ignite again and recommend you guys to others. Thanks again, Hollie"

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Posted 5 months ago

"The administrative staff at Ignite have been efficient in arranging for work to be carried out promptly (albeit that they insist on payment in full beforehand)."

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Posted 5 months ago

"resolved problem during service and discussed next move if problem reoccurred"

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Posted 5 months ago

"I initially called Ignite last year as my gas fire was not lighting properly. The engineer initially cleaned all parts to keep costs down but the problem returned. I contacted ignite again and the engineer had helpfully included notes in his report so that if further work was needed, Ignite would not need to visit to establish the parts required but could just order. This resulted in the overall cost being much cheaper. The engineer visited and did a fabulous job, very quick and no mess at all. If anyone has gas appliance issues, I can't recommend Ignite enough, excellent service and a reasonable price. Thanks Ignite David Hassan"

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Posted 5 months ago

"Very straight forward . Gave me the price straight away and booked the job in . Excellent service ."

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Posted 6 months ago

"The engineer was punctual and efficient. Tony explained everything clearly to me."

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Posted 6 months ago

"The gentleman coming over was friendly and started on his jobs straight away. He was quick as well. It was a good service."

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Posted 6 months ago

"Really happy with Tony, please thank him once again. Great help, efficient, on both his visits he was able to inform me of what the problem was, explain it, put me at ease straight away. I believe good colleagues should be thanked and hes an asset to the company. Thankyou"

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Posted 7 months ago

"I cannot recommend Ignite Gas enough. They were very efficient from the minute i made contact with them all the way through to completion of the work. Tony, the engineer was very professional and tidied up on both days and left my property as i left it. Thank you Ignite."

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Posted 7 months ago

"Trust with confidence . First class service . Will definitely use Ignite again .Spot on !"

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Posted 7 months ago

"I had the pleasure of dealing with Charlie Hoyle. He arrived at my property ahead of the arranged time. He was punctual, polite, presentable and informative giving Ignite Gas Yorkshire a respectable image. The property was not in a state for the work to be carried out immediately, however Mr Hoyle worked quickly to overcome this issue and completed the requested work in good time. I'll be sure to use Ignite Gas Yorkshire in the future. Thankyou for your service."

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Posted 8 months ago

"Had a boiler installation by Ignite. A faultless service from quoting to install day. Very neat job and coming home to the house as I left it earlier in the day was great. Thanks."

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Posted 8 months ago

"Fantastic bathroom refurb job from Jon and his team. I found Jon to be super responsiveand very dependable. He also gave me some great advice on how I could fit things out to be easy to fix in the future, if anything went wrong. I am extremely happy with the service from Ignite, and Jon and his team were a pleasure to work with. Rob, Leeds"

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Posted 8 months ago

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