“Rang regarding an online order code query and was helped immediately. Great service and fast delivery. Item wrapped lovely - would definitely again - delighted!”
“Great customer service. Technical issue with website on shipping overcome through online chat and emails. Kept informed of progress. Item duly arrived as expected. Good value for money.”
“Bought an Angus doorstop online late in the evening. Asked a question on the online chat and also sent an email as I assumed there would be no one to answer at that time of the night. However he responded immediately much to my delight which allowed me to put my order through there and then. Fantastic customer support and service. Thank you. Would highly recommend you and your products.”
“Absolutely amazing service - I ordered a brooch for a Christmas present, and it arrived THE NEXT DAY! So efficient, and they kept me in the loop with regular communications too. Highly recommend.”
“Lovely item I ordred only thing wasn't kept updated when item was arriving and there was delay wasn't told about but other than that very well wrapped item as described .”
“Absolutely brilliant! I needed a leaving gift for someone at work and wasn’t sure if I’d receive this in time. I messaged on line and was told it should be with me at the beginning of the following week which was fine. The following day I received a message that they would deliver themselves 6 o’clock that evening! Great customer service and the bunny rabbit was absolutely gorgeous I want one now!”
“I hadn't heard of Hothouse before. I was searching for a product that was no longer available to buy from shop who is a main supplier using a search engine and Hothouse popped up as having the item in stock. I also found an early Christmas present whilst browsing. I loved the fact there were lovely gestures for shopping with Hothouse that made it a really special experience... the gift I chose came with a gift bag, .. I was notified my order was on it's way and on opening found a little gift bag with a trial size perfume enclosed. I was really pleased with my chosen purchases and the little perfume was a lovely surprise. Will absolutely keep an eye on Hothouse for future purchases.”
“I visited the store in Worcester when we were on holiday the lady who served us was lovely and she gave us the hothouse website. I can't fault it at all and speedy delivery.”
