Hot Tub Centre NI Reviews

Name: Hot Tub Centre NI
Address: Maryland Industrial Estate, 21, Ballygowan Rd, Moneyreagh,, Belfast
Rating: 5.00

5.0 Rating 158 Reviews

100 %

of reviewers recommend Hot Tub Centre NI

Company Reviews

Metrics

5.0

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

Hot Tub Centre NI 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

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“From the moment we stepped into the showroom to the lads delivering and installing it we had excellent service. The price was good and it looks classy being dark interior. It came with features you normally have to pay extra for. Delighted with it.”

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Posted 3 years ago

“Very easy to deal with / professional service from order to delivery. i ordered a 2 person sauna, and Hot Tub Centre done the rest. would highly recommend.”

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Posted 3 years ago

“Brilliant experience from start to installation. Jude’s wealth of knowledge helped us choose the right tub and everything fell into place after that, Alistair and Conor were outstanding nothing was a bother on the installation day. Thank You for making this a great purchase”

Hot Tub Centre NI 5 star review on 26th August 2022

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Posted 3 years ago

“I have purchased a hot tub in 2021 and recently a sauna, the sales and aftercare service are both excellent. The staff in the showroom and the guys who installed the equipment very friendly.”

Hot Tub Centre NI 5 star review on 11th August 2022

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Posted 3 years ago

“Super pleased with our hottub. Advice in store and installation was a breeze and the staff were brilliant.”

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Posted 3 years ago

“Excellent customer service and the installation guys were fantastic - fast, efficient and left no mess behind. Our new infrared sauna is well used!”

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Posted 3 years ago

“Fantastic service. We were very impressed and it exceeded our expectations. They went over and above and proactively suggested a number of helpful solutions for us and we would strongly recommend them as a company.”

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Posted 3 years ago

“Alastair and Conor from The Hot Tub Centre have just fitted our new hot tub. They did a brilliant job. All very professional and straight forward. I highly recommend them and the hot tub!”

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Posted 3 years ago

“Great service from The Hot Tub Centre.”

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Posted 3 years ago

“We bought our first hot tub from "The Hottub Centre" 19 years ago and decided on an upgrade this year. After about 3 hours at their showroom getting in and out of various tubs, we decided on the Donard. It has a very modern chic look with blue tooth speakers, variable coloured lights, plenty of jets, seats and ample foot space. This time we decided to have the tub wired into the mains rather than go with a plugin version as before. What a difference this makes. That is not to say a plugin version is not good, it's just not as good. The Hottub Centre gave me the name of an experienced hot tub electrician and also arranged a crane to remove our old tub and position the new one. Our new tub was up and running within 2 weeks of ordering. I have always found The Hottub Centre very helpful with after service and this is why we returned to this family business for our new purchase. I would thoroughly recommend them. Please note that a crane is not always needed in all circumstances, only when access is difficult.”

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Posted 3 years ago

“We purchased a Wellis SwimSpa through the Hottub Centre a few years back and find the team really good with aftersales services and support. It is an excellent swimspa and has been a great addition for our handicapped daughter as well as the rest of the family. I would definitely recommend both the Wellis Swimspa and the guys at the Hottub Centre to anyone looking to install a hottub or swimspa.”

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Posted 4 years ago

“Hot tub center NI was recommended to me having searched the market for cheaper quality examples. Found the guys very informative and honest, install lead in time was quick and on the day promised, would highly recommend”

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Posted 4 years ago

“Very helpful in advising on right hot tub for us. Installation went well despite a really rainy day and then a case of Covid. Hot tub up and running as soon as possible and information on running and maintaining it was comprehensive. I would recommend the Hot Tub Centre for anyone considering one.”

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Posted 4 years ago

“Great service from sales to insulation from The Hot Tub Centre, we love our hot tub can't imagine life without it now.”

Hot Tub Centre NI 5 star review on 13th February 2022

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Posted 4 years ago

“5star service from start to finish. ⭐️⭐️⭐️⭐️⭐️ I had researched hot tub suppliers and the hot tub centre had already attracted excellent reviews for not only their choice of hot tubs but also for their aftercare . From our initial visit to check out what was available and then a few more visits to check out size and specification , the staff were excellent very friendly and extremely knowledgeable . The boys who came to deliver and fit the hot tub were also excellent , fast and efficient, couldn’t have asked for better . If you are looking for a hot tub , we would highly recommend going to hot tub centre,we absolutely love ours!”

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Posted 4 years ago

“Outstanding service. Highly recommended”

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Posted 4 years ago

“Very Professional Job! From contacting the Hot Tub centre, to having the hot tub installed, these guys were great. They talked me through all my options with great advice. The hot tub was delivered at a time that suited me. The guys who delivered it were great. They clearly explained everything about running and maintaining the hot tub. Any queries I had when they had gone, were sorted out over the phone. I am very impressed with their staff. Nothing is too much trouble and as for the hot tub itself... I love it. Wouldn't be without it now! I can't recommend this company highly enough!!”

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Posted 4 years ago

“From start to finish every interaction with Ian, Alan, Conor, Alistair and the team in the Hot Tub Centre was A1. As its a high value purchase, Ian recommended to visit & view prior to purchase and it was worth the effort to travel from Dublin to Belfast to do this. The showrooms are well stocked & well presented & with Ian on site I had any questions regarding electrics, water pumping or garden access answered. Nothing was a problem! When the order was delayed, they kept us up to date all the time and on deliver day when a blip happened with the crane hire, it was no issue. On the day of installation, they were efficient friendly & thorough. Our Malaga hot tub is now installed and housed in our garden in the automatic Covana, which can be purchased at the same time with your hot tub of choice. All in all I highly recommend the Hot Tub Centre.”

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Posted 4 years ago

“After years of significant pain killers and limited mobility I cannot believe the benefits. Painkillers reduced dramatically and pain so much better. My sleep pattern is so much better too! Plus it's so enjoyable! The guys at Hot Tub Centre are lovely and so helpful too. Cannot recommend highly enough!”

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Posted 4 years ago

“My heat pump failed and I contacted Alain and the team to arrange a call out. This took place inside 2 days and new heat pump was fitted. This was a very quick response taking account of the Hot Tub Centre's workload and I was very pleased to have my tub up and running again so quickly.”

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Posted 4 years ago

Hot Tub Centre NI is rated 5.0 based on 158 reviews