Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,670 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,670 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

"Delighted with the service at Home AV Direct. After an admin error on an online order for floor standing speakers, Rob called me straight away to rectify and even offered me a better set of speakers at the same price. I couldn\u2019t be happier with the setup and the customer service. Thank you "

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

"Item arrived quickly and well packaged. A good price for 8 bags too\ud83d\ude00"

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

"happy with the purchased, will buy again!"

Home AV Direct 5 star review on 29th August 2023

Anton Pineda

"Speedy delivery and a reliable courier company. "

Home AV Direct 5 star review on 25th May 2023

Nicholas Duke

"Brilliant, quick delivery.. Better than I expected "

Home AV Direct 5 star review on 17th March 2023

Leighton Snooks

"Ordered a Marantz CD6007 (silver) to complete setup of existing Marantz Hi-fi. Placed order at 2.30 pm Wednesday, goods delivered 1pm the next day - faultless service from Home AV Direct, competitive price and next day delivery included - "

Home AV Direct 5 star review on 23rd February 2023

Graham Herbert

"Great purchase, good solid product, actually heavier than the headphones themselves, received within 5 days for the free delivery. "

Home AV Direct 5 star review on 7th October 2022

Duncan Mort

Anonymous

Anonymous // 01/01/2019

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Rebecca Martin

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“Delighted with the service at Home AV Direct. After an admin error on an online order for floor standing speakers, Rob called me straight away to rectify and even offered me a better set of speakers at the same price. I couldn’t be happier with the setup and the customer service. Thank you”

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Posted 2 weeks ago

Roseanne Verbitsky

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“Item arrived quickly and well packaged. A good price for 8 bags too😀”

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Posted 4 months ago

Anton Pineda

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“happy with the purchased, will buy again!”

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Posted 8 months ago

Nicholas Duke

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“Speedy delivery and a reliable courier company.”

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Posted 11 months ago

Leighton Snooks

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“Brilliant, quick delivery.. Better than I expected”

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Posted 1 year ago

Graham Herbert

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“Ordered a Marantz CD6007 (silver) to complete setup of existing Marantz Hi-fi. Placed order at 2.30 pm Wednesday, goods delivered 1pm the next day - faultless service from Home AV Direct, competitive price and next day delivery included -”

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Posted 1 year ago

Duncan Mort

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“Great purchase, good solid product, actually heavier than the headphones themselves, received within 5 days for the free delivery.”

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Posted 1 year ago

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Anonymous

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“Good pre-sale support and offered a great deal.”

Home AV Direct 5 star review on 15th August 2022

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Posted 1 year ago

Marta Zietara

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“Highly recommended, fast delivery. Thank you”

Home AV Direct 5 star review on 25th July 2022

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Posted 1 year ago

David Farrow

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“The marantz Melody X,has everything, cd player,dab radio, usb port for music and also plays my Spotify music, wifi and Bluetooth, spoilt fo choice, and with the klipsch rm 40 speakers the sound is great combined”

Home AV Direct 5 star review on 22nd June 2022

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Posted 1 year ago

Lukasz Chruslicki

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“everything is great. quick delivery. miraculous equipment. his wife felt him very much😂”

Home AV Direct 5 star review on 24th May 2022

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Posted 1 year ago

Ian Banner

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“I ordered a Klipsch RP-500C but it was out of stock in the finish I wanted but Vee kindly offered me an upgrade to the 600C, at no additional charge. Absolutely fantastic.”

Home AV Direct 5 star review on 19th May 2022

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Posted 1 year ago

Antony Wedgewood

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“Excellent product at a great price . Quick and easy transaction. Fast delivery . Highly recommended Home AV Direct .”

Home AV Direct 5 star review on 27th January 2022

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Posted 2 years ago

S Fleming

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“Good communication and quick delivery of goods. Happy customer!”

Home AV Direct 5 star review on 18th January 2022

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Posted 2 years ago

Andrew Glasgow

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“Fantastic communication, Vee is very helpful 😊 quick delivery too. Can’t fault the service”

Home AV Direct 5 star review on 4th January 2022

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Posted 2 years ago

Tom

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“Great place to buy AV items. Good prices, knowledgeable staff and fast delivery. Overall first class service.”

Home AV Direct 5 star review on 13th December 2021

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Posted 2 years ago

Kevin

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“Good communication to assess if in stock then dispatched promptly. KEF Q550 are looking and sounding good”

Home AV Direct 5 star review on 7th December 2021

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Posted 2 years ago

Andrew

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“Great service, item came fast and the price was better than any other retailer.”

Home AV Direct 5 star review on 6th December 2021

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Posted 2 years ago

Michael

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“Great product. Good price. Fast delivery. Can’t ask for more”

Home AV Direct 5 star review on 17th November 2021

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Posted 2 years ago

Darren Fairweather

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“Excellent service love the new center speaker Klipsch”

Home AV Direct 5 star review on 4th November 2021

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Posted 2 years ago

Stephen Dixon

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“Fast is the word 12 hours from order to receive it 🙌”

Home AV Direct 5 star review on 1st November 2021

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Posted 2 years ago

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Anonymous

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“Happy with my Bose smart soundbar 300.Fast delivery. Thank you”

Home AV Direct 5 star review on 21st January 2021

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Posted 3 years ago

Mark Newby

Verified Buyer

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“Great company to deal with, the stands I ordered was out of stock but Home Av offered me an alternative set which was a better make and at slightly higher price... ordered the stands at 5.30 on the night and received them 10.30 the next day..WOW, awesome service and I would definitely order again from here, Many thanks Mark”