“Hansel stone have been a pleasure to deal with. Extremely responsive, happy to flex to suit you and a great product, which is extremely professionally packaged and delivered.
The only thing *I* have to add (as in "my specific experience") as a warning to other s is that the product turns out to be a lot heavier than other similar products and my plumbers could not safely install the bath. Be very careful when ordering that you are certain you know how you will get it in. My order was to replace a competitors product which had broken, so I assumed it would be like for like - it is not!
Hansel, however have been great so far about returning. Definitely a quality company”
“Great Quality excellent delivery service
My only moan would be that I t would be nice
To be able to purchase everything needed to fit from same company”
“It is always difficult when ordering a Bath or any other houshold goods that you know are going to be with you for many years to come. Have no worries whatsoever ordering from Hansel Stone there service is outstanding and it is only beaten by their range of products.
I can say from experience Hansel Stone will not let you down, even when something goes wrong as it did for me Hansel saw this as a challenge and put everthing right without fuss. Well done to all the team thank you again for all your help.”
“The bath is so luxury and beautiful, the water stays hot when having a bath. Feel like I'm at a Spa. Just to aware thought it took 4 people to carry it up the stairs, lucky they were happy to be bribed with an alcoholic beverage 😁. Service was excellent as we were in the process of building works so Hansel Stone kept holding of our bath for well over a month until we were ready for it.”
“This shower tray is aesthetically beautiful. What really impressed us was the non-slip nature it the tray as safety was a priority when choosing. I was a little nervous ordering without seeing the tray first but it exceeded our expectations.”
“Haven't actually used the bath and basin yet as the house is a building site. They were delivered exactly when expected, with plenty of communication in advance, and are installed in a circular brick-lined bathroom. The bath looks amazing and the basin too, now that an oak worktop has been cut to shape and hand-finished. Brushed brass taps complete the picture. Everything looks fab. Much more sensible prices for stoneware than some companies too. Very happy.”
“From ordering the bath the staff were excellent, they contacted me when the bath was in stock and they delivered it when we asked them to.
The bath itself is excellent quality and makes our bathroom”
