“Wanted to thank you and all people who helped with my storage and delivery. Guys who came to my house last week were awesome. Can not thank you all enough for all you have done and great service received constantly.”
“I cannot believe that this so called “family run” business has made a rental increase in the middle of a pandemic 😡 they do not care anymore for their customers than the big chain storage facilities that they claim. I was a customer for years and the change at the front desk is not for the better. The new owner who is now at the front desk is pretentious and certainly does not have the rapport with the staff or customers that was there before him!! GTW have lost complete touch and I will be passing this on to friends and family. Very disappointed”
“No complaints at all. Good storage facility. Decent prices without the gimmicky introduction discounts other storage places do and the staff were all helpful and friendly. I wouldn’t consider any other storage places in Glasgow now.”
“Excellent service from start to finish. Made the process of storing our belongings very straight forward and everything was in excellent condition when we moved into our new home after 6 months in storage.”
“During the pandemic, I was not in Glasgow and yet I had a huge amount of things to be stored, which were not even in boxes, but in black trash bags as it was the only thing I had when the pandemic first hit. When GTW was contacted in order to arrange the way they were gonna take the goods (after I had done a vast research on other popular and large storages which were honestly just making things harder for me) they were absolutely helpful. They were so approachable and so authentic, talking with me on the phone and being able to explain things to me in terms of how the things are stored in the pallet and they sent a picture to me of another pallet currently there so that I would know exactly how my things would be stored. They took the things as they were, and their guys did all the work without any demands from the person I had sent there to essentially oversee that they pick up everything I had. They did not even need me to pack them in boxes. And honestly I cannot even describe how much help that was give the outrageous circumstances. On a previous experience, a storage demanded that I take everything in their van, and I go with them to their storage location to put the things in the storage ON MY OWN and they would not give me a lift back DURING THE PANDEMIC. As a result, when I found GTW I was amazed by their services. I had constant communication with them and they were available every time I needed something from them. Ofcourse, after an excellent experience with them when I stored my things, I requested that they remove the goods so that I could take them back asap and they did so THE NEXT DAY without any hesitation. The ultimate service. They made my life so easy. I mean, I wish I could recommend this to everyone who needs this right now cause I have heard so many stories that went wrong with other storages.
They were 10/10. Well done!”
“great feedback and profissional assistance with flexibility and good adaptation to the clients necessities. great personalised service. efficeint and quick with only minimal burocracy involved. service strongly advised.”
“Easy access, exactly right size and friendly helpful staff on duty at all times.
Trolleys available when required. Felt my bits and pieces were safe and compared with some other storage units, the price was good.
Would recommend you with no hesitation.😊”
“The service from GTW was everything I could have wanted: a decent storage unit, sensibly priced with a good set-up for vehicle access, along with trolleys and a large lift for moving bulky items to. Location is excellent, as was the level of customer service whenever I had any queries.”