Grey Haze Ecigs Reviews

4.8 Rating 209 Reviews
95 %
of reviewers recommend Grey Haze Ecigs
4.8
Based on 209 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Paid for next day delivery and it took 2 days. Grey haze then fobbed me off saying it was within 2 days
Helpful Report
Posted 1 week ago
Liquid was everywhere after opening the package. Just wasted money. I definitely do not recommend it.
Helpful Report
Posted 2 weeks ago
I recently had a miserable experience with Grayhaze's customer service, and I feel compelled to share my experience. The level of rudeness and unprofessionalism I encountered was truly shocking and left me deeply disappointed. I contacted Grayhaze with a simple inquiry regarding a product I bought that had not been delivered. However, when I reached out, the customer service representative was extremely dismissive and unhelpful. They seemed disinterested in assisting me and offered no guidance or solutions to my questions. Furthermore, the tone of their responses was unnecessarily rude and condescending. It's disheartening to encounter such a lack of respect and courtesy in a customer service interaction. In my opinion, the way I was treated was completely unacceptable and far from the level of service one would expect from a reputable company. I believe that effective customer service is a crucial aspect of any business, and it's a shame that Grayhaze fell short in this regard. I hope that they take this feedback seriously and make necessary improvements to ensure that other customers do not have to endure a similar negative experience. I sincerely hope that Grayhaze takes this feedback as an opportunity for self-improvement and works towards providing better customer service in the future. Until then, I would caution potential customers to be wary of the service they might receive from this company.
Helpful Report
Posted 5 months ago
DONT ORDER FROM THIS COMANY THEY DONT ISSUE REFUND AND HAVE TERRIBLE CUSTOMER SERVICE THE RATS 🐀🐀
Helpful Report
Posted 6 months ago
Just poor quality products! I really dont like giving negative reviews but I used to use this company a fair amount without issue (even whilst living in Australia) but recently it's just been poor! The delivery is fast and reasonably priced but the stock is just poor. First I had a mod which was scratched on arrival but to give them credit they did offer a partial refund which restored my faith somewhat. Having some faith restored I then buy liquids which taste absoulty disgusting! Both flavours I bought I know very very well (one was okay but the other tastes like it has actually gone rancid!). I bought the same bottle from another vendor just over a month ago and it tastes just fine! Perhaps this was a production issue but it's just far too convenient to have such significant issues a week apart! I think the moral of the story is to stick with other vendors! I was planning on placing a large Christmas order for friends and family from Greyhaze but I think I better opt for another vendor who I can trust to provide a product which isn't in some way faulty! I wouldn't subject others to the disappointment I have had from this company in the last couple or weeks! Frankly I have never, in 7 years of vaping, been so disappointed in a vape shop. This review will be replicated so that those who used to use this company, who may be coming back to Greyhaze to place an order know not to expect the quality they recieved years ago when this company actually cared about the quality of the products they carry.
Helpful Report
Posted 3 years ago
Grey Haze Ecigs is rated 4.8 based on 209 reviews