Grass and Co. Reviews

Name: Grass and Co.
Address: 12 Hammersmith Grove, , London, London
Rating: 4.73

4.7 Rating 1,108 Reviews

94 %

of reviewers recommend Grass and Co.

4.7

Based on 1,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Grass and Co. 5 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the Muscle Balm, I do a lot of sports and this puts any sore muscles at ease!”

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Posted 2 years ago

“Brilliant customer service, I had a problem with a product and it was replaced promptly, product is extremely good and you will pass a drugs test if using it, as I did and no trace of THC was detected.”

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Posted 2 years ago

“I love this company and their products. I use the CBD gummies and have never slept better! I like the pure quality and sourcing of the ingredients.”

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Posted 2 years ago

“I have not received the delivery yet or an update on shipment erc.”

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Posted 2 years ago

“Excellent product, excellent service”

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Posted 2 years ago

“LIFE-SAVER! This is my favourite CBD company. Everything from ease of ordering and speed of delivery to their exceptional customer service is exemplary. My first purchase was the Ease Balm and I have now combined this with the CBD oil. The results have been fantastic for me and allowed me to return to the golf course after knee replacement surgery...although they have yet to improve my play! Thank you Grass & Co.”

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Posted 2 years ago

“Has helped a bit but not as much as hoped, so feel the cost of Ease is is high.”

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Posted 2 years ago

“Easy to deal with”

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Posted 2 years ago

“Professional products, Professional service,highly recommended!!”

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Posted 2 years ago

“Phenomenal product and company! I wasn't convinced when I first purchased the product at an event, however I soon changed my mind. The candle lasted for a long time, smelt lovely (not overpowering like some), and certainly helped to relax my mood. Recommended products and I'll definitely buy more!”

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Posted 2 years ago

“I absolutely love the CBD massage balm it’s amazing xx”

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Posted 2 years ago

“Product arrived quickly, great discount for ordering multiple items”

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Posted 2 years ago

“Use the cream every morning and it helps me get through the dsy”

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Posted 2 years ago

“I have yet to receive my order, this is due to it being a bank holiday here in Ireland and the processing of the duty payment. My sister placed the order for me and I realised that she has ordered the wrong item. I have contacted Grass and Co who have been very helpful, they said there should be no problem refunding the cost, provided the items are sent back as received. I have been given a discount code to use on my next order which should cover the cost of post and duty. This company has been a pleasure so far to deal with, no drama they explained that they can't do an exchange but will refund me as soon as they receive the goods so that I can re-order correctly. They responded to my email very quickly and over the weekend. I will review the product once I have re-ordered and received the goods. The mistake was ours but the company have dealt with it without drama, it has been a real pleasure to deal with a helpful company.”

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Posted 2 years ago

“Great service, so simple to order, products were awesome A*”

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Posted 2 years ago

“Always well packed & quick delivery. Great oil and will definitely use again & recommend to my friends.”

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Posted 2 years ago

“Website is easy, intuitive and fun! Hoping the products all catch-on. Im "DREAM"ing at the moment but likely to "POWER"-up soon. My wife is "FOCUS"sed. Keep up the good work!”

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Posted 2 years ago

“Love it 😊 found first on Holland and Barrett but much easier and cheaper to buy direct great with fast free delivery.”

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Posted 2 years ago

“I would not recommend Grass and Co. Their customer service is appalling, I have sent them numerous mails with no response. I have not received the product which I ordered well over a month ago. Awful overall service.”

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Posted 2 years ago

“I love it. It's just that little calmer you sometimes need”

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Posted 2 years ago

Grass and Co. is rated 4.7 based on 1,108 reviews