“This was our first experience buying wallpaper online. We ordered a sample initially - this arrived promptly but we were disappointed with the size of the sample.
We still ordered the wallpaper and this was delivered promptly and packaged well. Informed of the delivery time and date which was accurate.
Excellent service.
Will be returning again.
Thank you .”
“Brilliant product, really good quality wallpaper, excellent price. Fantastic delivery service, contacted via email informing of date, time etc Paper delivered even quicker than originally expected.”
“Great product & service. Was delivered the day after I ordered it and I was kept updated regarding delivery. Would definitely order from Graham & Brown again.”
“Poor customer service!!! They cant keep there lies straight one person would say that the product I ordered was back oredered the next would blame the new softwhere program for ordering.”
“As a previous reviewer has said, my partner ordered some samples and heard nothing back. Tried emailing - nothing back. Awful company, no customer service. Had to escalate via Paypal and only then got a refund. Held up our decorating project. Steer clear go elsewhere.”
“My experience with this "company" is as bad as it gets. Like anyone who is excited for a home remodel, I got very excited as I browsed through their website, selected 4 different samples, and paid for them.
My wife and I sat patiently for weeks to receive the samples we paid for. Nothing.
After two weeks, we received one plain envelope with a single sample. I emailed the company to inquire as to the balance of the order. Crickets.
I messaged them on Facebook. They responded quickly and asked for a load of details, like name, order number, shipping address, etc. I provided it all within 5 mins. Crickets.
It's been three weeks and they are no longer responding at all. I'm beginning to think it's maybe not a real company at all? I say that quite literally - I now think it's a sham company with no real product.”
