How would you rate
"I’m writing to advise you that we are entirely disappointed about your premium top soil that was delivered to us on the 23rd June at 8 St Edmunds Way, Old Harlow.
First of all, I had called in the week and was advised that this soil was of premium quality and it was screened and most suitable to lay our quality lawn seed so we opted for this type of soil. Upon delivery the driver had advised me that he was extremely busy with topsoil requests and they can’t screen the top soil quick enough to meet the demands.
Once unloaded loose on our driveway, our workers were there to lay the soil and wheelbarrow through to the garden we noticed that the soil was not screened, it had pieces of glass, rubbish, and the majority of it was stones some quite large. Please see the attached pictures. Our workers advised us that this was not screened and was not a premium topsoil and we tried calling several times on Saturday but could not get through.
Really really disappointed with this topsoil as our children will now be walking in the garden on stones and glass, we’ve used grabco on many occasions and have never had a problem hence why we have continued using you for business.
This project for so called premium topsoil will be costing us thousands now to rectify. We feel we wished we used turf as it would’ve been cheaper method overall."
"Provided a very friendly and professional service. Would definitely recommend."
"Delivered a quality product on time."
"Efficient service and quick responses to requests for extra loads"
"Cleared my garden quickly"
"Very good recommended to my friends delivery driver brilliant"
"Good prices. Flexible and quick delivery."
"Excellent communication with good quality premium top soil"
"My order was handled very efficiently, the delivery was very prompt and the gravel was exactly what I wanted."
"Good quality compost acceptable price."
"Prices very reasonable for the premium soil - saved over £50 against delivery from Homebase. Delivered on time."
"I emailed 4 companies, Grabco were the only one to return my call, and delivered on time, we would use them again."
"The experience of ordering and taking delivery of gravel for our drive and paths was conducted in a very courteous and effective manner ."
"Very helpful and a very good service done our loads when we need them done even at short notice"
"Fantastic product, excellent friendly help when ordering, and extremely helpful delivery driver, would thoroughly recommend them !!"
"Good price, prompt delivery and helpful staff."
"Extremely polite professional and competitively priced service. Collection was arranged quickly and ground left completely cleared. Many thanks"
is rated 4.50
based on 18