Friars.co.uk Reviews

Name: Friars.co.uk
Address: 6-8 Main Street,, Keswick, Cumbria
Rating: 4.81

4.8 Rating 18,028 Reviews

95 %

of reviewers recommend Friars.co.uk

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

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Friars.co.uk 5 star review on 7th December 2025

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Laura Morrison

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast and efficient service. I mistakenly omitted the delivery address. I emailed Friars and this was corrected immediately. Recipients loved the chocolates too. All round excellent service would definitely buy again. Thank you Friars.”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re glad the address correction was quick and that the recipients loved the chocolates. We’re here if you need anything for future orders. Kind regards, Team Friars.co.uk

Posted 1 month ago

“Oh my goodness, first time on trying your chocolate they are amazing excellent quality”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re thrilled you enjoyed our chocolate and that you found the quality amazing. Kind regards, Team Friars.co.uk

Posted 1 month ago

“Easy to order, delivered on time and chocolate that was tasty without being sickly. Great buy”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re glad you enjoyed the easy ordering, on-time delivery, and the Chocolates were tasty without being sickly. Kind regards, Team Friars.co.uk

Posted 1 month ago

“Best Easter egg we have ever tasted. Thick coffee flavoured chocolate with a dozen delicious coffee treats inside Worth the expense!”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re thrilled you enjoyed the best Easter egg, We appreciate your kind words and look forward to helping with future orders. Kind regards, Team Friars.co.uk

Posted 1 month ago

“Good product”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re glad you found the product good. If you need anything else, let us know. Kind regards, Team Friars.co.uk

Posted 1 month ago

“Outstanding Chocolate especially their milk Chocolate selection. Ever since receiving a box as a crimbo present I have loved Friars milk . Very quick delivery , well packaged. Recommended.”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We're delighted you loved our milk chocolate and that you found the delivery quick and packaging well done. its always great to hear reviews like these. Kind regards, Team Friars.co.uk

Posted 1 month ago

“I use Friars fairly often as they produce chocolates which are not available off the shelf from the usual outlets.”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re glad you use Friars fairly often. Its great to hear our customers come back time and again. Kind regards, Team Friars.co.uk

Posted 1 month ago

“Speedy Easter delivery. Included a fun little menu of the delicious chocs inside the Easter egg.”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We're delighted the package got there speedingly and that you enjoyed the Chocolates. Kind regards, Team Friars.co.uk

Posted 1 month ago

“Chunky, tasty, high quality chocolate egg. Definitely recommended, and not just for Easter.”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re glad you enjoyed the chunky, tasty, high quality chocolate egg and that you’d recommend it—even beyond Easter. Kind regards, Team Friars.co.uk

Posted 1 month ago

“I order an Easter egg for before Easter and didn’t arrive until the truest after when you were advertising cost cheaper than I had paid.”

Helpful Report

Posted 1 month ago

HI we can see you ordered the Egg using Standard Delivery 2-5 working Days on the Thursday, taking into accunt it was a Bank Holiday on the Good Friday, then Bank Holiday on the Monday the egg was delivered in the correct timescale chosen for delivery when the order was placed, it states on our website We ONLY dispatch orders Monday to Friday (excluding bank holidays).

Posted 1 month ago

“Simply delicious.”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re glad you found it delicious. Kind regards, Team Friars.co.uk

Posted 1 month ago

“I've already given you a review - if this happens again I'll give it one star!”

Helpful Report

Posted 1 month ago

Apologies for this we will get the team to look into this. Kind Regards Friars Customer Service

Posted 1 month ago

“I used Hotel Chocolat before, but your chocolate is much better and I will use you in the future.👍”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re thrilled you find our chocolate better and that you’ll be returning in the future. If you’d like, we can suggest some new flavours to try next time. Kind regards, Team Friars.co.uk

Posted 1 month ago

“These were a gift for my elderly Aunt who loves Lokum/Turkish Delight but now finds it more difficult to get. She was delighted by the pretty box and even more by the contents. Shipping was fast. Thank you, I would buy again for her.”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re really glad your aunt loved the Turkish Delight and that the box impressed as a gift. It’s lovely to hear the shipping was fast. Kind regards, Team Friars.co.uk

Posted 1 month ago

“A great service and by far the best tasting and quality Easter Eggs I've ever eaten. Thank you.”

Helpful Report

Posted 1 month ago

Hi James, Thanks for sharing your feedback. We’re really glad you enjoyed our Easter Eggs and that you found the quality and taste outstanding. We appreciate your kind words and look forward to serving you again soon. Kind regards, Team Friars.co.uk,

Posted 1 month ago

“Good service .. quick delivery and beautiful chocolates.. won’t be going back to large companies for my chocolates… prefer to support independent companies.”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re really glad you enjoyed the quick delivery and beautiful chocolates, and that you prefer supporting independent companies. We’ll be here for any future orders you’d like to place. Kind regards, Team Friars.co.uk

Posted 1 month ago

“Ordered vegan chocolates as an Easter Gift for family. Which they loved. Friars chocolates are fabulous. Website was easy to navigate and ordering process easy to follow.”

Helpful Report

Posted 1 month ago

Hi Frances, Thanks for sharing your feedback. We’re really glad the vegan chocolates were loved as an Easter gift and that the website was easy to navigate. Kind regards, Team Friars.co.uk

Posted 1 month ago

“I have ordered chocolates from Friars on three occasions now, They have all been gifts for family members who have been delighted with them. I love Friars. A good family run firm that cares about it's customers. The choclate is sublime.”

Helpful Report

Posted 1 month ago

Hi Heather, Thanks for sharing your lovely feedback. We’re really glad the chocolates have been perfect gifts and that you, and your family, have enjoyed them. We’ll continue to pour care into every order. Kind regards, Team Friars.co.uk

Posted 1 month ago

“Bought as gift for son and daughter in law so not tasted myself but they sent messages saying they were very pleased with the quality of chocolate egg. Very tasty.”

Helpful Report

Posted 1 month ago

Hi Collette, Thanks for sharing your feedback. We're really glad the gift was well received and that the recipients enjoyed the quality of the chocolate egg. We appreciate the kind words and hope to see you again soon. Kind regards, Team Friars.co.uk

Posted 1 month ago

Hi Collette, Thanks for sharing your feedback. We’re really glad to hear the gift recipients were pleased with the quality of the chocolate egg and that they found it tasty. Kind regards, Team Friars.co.uk

Posted 1 month ago

“A very tasty and high quality chocolate egg. Comfortingly old school in style, generous in size and containing some gorgeous individuan chocolates.”

Helpful Report

Posted 1 month ago

Hi, Thanks for sharing your feedback. We’re glad you enjoyed the tasty, high-quality chocolate egg and its old-school style. If you’d like, tell us which chocolates you tried and what you’d prefer, and we can suggest other options you might enjoy to make them even better for you. Kind regards, Team Friars.co.uk

Posted 1 month ago

Friars.co.uk is rated 4.8 based on 18,028 reviews