Friars.co.uk Reviews

Name: Friars.co.uk
Address: 6-8 Main Street,, Keswick, Cumbria
Rating: 4.81

4.8 Rating 18,058 Reviews

95 %

of reviewers recommend Friars.co.uk

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

Visit Website

Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

Write Your review

Tell us how Friars.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Friars.co.uk 5 star review on 7th December 2025

Elizabeth Joan MacMaster

Friars.co.uk 5 star review on 10th April 2024

Laura Morrison

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service”

Helpful Report

Posted 7 months ago

Hi John, Thanks for the feedback. We're glad you found the service efficient. If you need any help or have questions, please share your order number and details. Kind regards, Team Friars.co.uk

Posted 6 months ago

“The products are really lovely at Friars. Beautiful chocolates and the best I've encountered since living in Belgium! Customer service really good too. I've forgotten to add gift messages and the team have been able to sort out after ordering.”

Helpful Report

Posted 7 months ago

“Bought as a Christmas present for my wife to have, always very generous with things, so tried impress that were for her solely, but luckily she took no notice of that and shared some with me. They were lovely, and she agreed. Going to buy some more next year, what a treat! Best I've ever had! 5* chocolates.”

Helpful Report

Posted 7 months ago

“Excellent products, quality chocolates”

Helpful Report

Posted 7 months ago

“Ordered Friars Tipsy Festive Selection as a present i can only say they went down extremely well.”

Helpful Report

Posted 7 months ago

“Service and delivery was fine but the product, coffee cream chocolates, lacked any coffee flavour.”

Helpful Report

Posted 7 months ago

Hi Philip, Sorry to hear the coffee cream chocolates didn’t have a coffee flavour. Please share your order number and, if possible, a photo of the product. We can offer a replacement or a refund as a goodwill gesture. Kind regards, Team Friars.co.uk

Posted 6 months ago

“Bought the 500g box of duc d'or liquer chocolates for a Christmas treat. As always, these chocolates arrived in good time for Christmas and in excellent condition. They are a tradition in our household for the season.”

Helpful Report

Posted 7 months ago

“Efficient and excellent chocolates”

Helpful Report

Posted 7 months ago

“Excellent service would definitely buy from again”

Helpful Report

Posted 7 months ago

“The chocolates were great”

Helpful Report

Posted 7 months ago

“Arrived safely and although expensive they were delicious.”

Helpful Report

Posted 7 months ago

“Fantastic chocolate and great service especially loved the caramel latte chocolate tasters”

Helpful Report

Posted 7 months ago

“Bought coffee creams for my son at Christmas”

Helpful Report

Posted 7 months ago

“My nephew tells me they tasted very nice. He and his wife are vegan and it was a christmas present.”

Helpful Report

Posted 7 months ago

“The chocolates were sublime, absolutely delicious. Ordered for Christmas and delivery was on time.”

Helpful Report

Posted 7 months ago

“I sent your chocolates as a present and have received a message to say they were delicious. So I was very pleased.”

Helpful Report

Posted 7 months ago

“I fancied some chocolate liqueurs for Christmas that had to be gluten and diary free. I hadn’t used friars before but absolutely loved the ones I bought. Spot on for Xmas”

Helpful Report

Posted 7 months ago

“Unfortunately one of my packets of chocolate arrived damaged. The customer service team couldn’t have been more helpful or speedy. Excellent service. I can’t comment on the taste & quality of the chocolate as they were all Christmas presents!”

Helpful Report

Posted 7 months ago

“Delivery was very quick since it was Christmas. The chocolates were top drawer, full of flavour and tasted exactly how they were described!”

Helpful Report

Posted 7 months ago

“Very fast efficient and attentive care and delivery. I will definitely purchase from Friars again. And I highly recommend their services. The chocolates were beautifully packaged and my other half was delighted with them thank you Friars 😊”

Helpful Report

Posted 7 months ago

Friars.co.uk is rated 4.8 based on 18,058 reviews