Flannels Reviews

3.99 Rating 14,439 Reviews
72% of reviewers recommend Flannels

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Within 5 Days
average delivery time
Greater than 82%
on-time delivery
Greater than 89%
accurate and undamaged orders
Customer Service
Email, Live Chat, Telephone
communication channels
Under an hour
queries resolved in
customer service
Returns & Refunds
Could Be Better
returns process
"Always fast delivery and quality products"
Helpful Report
Posted 20 minutes ago
Visit Website
"Flannels always has the best clothing with the widest range of products for you. Prices are always good and the delivery is spot on. Only negative is the cost for delivery. £6.99 is so expensive nowadays with the volume of parcels they send out. Should be 2.99 up to £100 then free after that amount."
Helpful Report
Posted 33 minutes ago
"For the price you pay for stuff I didn't expect it to be folded poorly, stuffed into a bag and arrived looking like ive owned it for the past 3 years and dont own a iron! One item that bad its being sent back because not paid that much for a shirt for it to be packaged so poorly, swear I paid £7 postage and packaging too."
Helpful Report
Posted 1 hour ago
"Not got item delivery company left it out side apparently A 1000 pound coat all being investigated I will update review when resolved"
Helpful Report
Posted 2 hours ago
"I placed my order online and within 24 hours I received my goods! Great service and fantastic packaging!"
Helpful Report
Posted 2 hours ago
"Fast and efficient will defiantly order again"
Helpful Report
Posted 2 hours ago
"Easy to order and easy 2 change delivery day. Only thing that stopped me giving 5* is that the box was broke what my item came in"
Helpful Report
Posted 3 hours ago
"Delivery was fast but wrong design on sweatshirt. Fast to respond but have taken sweatshirt off website so unsure as wether to return? As desired sweatshirt is no longer advertised?"
Helpful Report
Posted 4 hours ago
"Excellent service received promptly."
Helpful Report
Posted 4 hours ago
"Excellent ease of use. Order came beautifully wrapped and exactly as ordered."
Helpful Report
Posted 5 hours ago
"Fast and efficient arrived 2 days after ordering with standard delivery. Excellent service and delivery information."
Helpful Report
Posted 5 hours ago
"A1 sharon"
Helpful Report
Posted 5 hours ago
"Fantastic prompt service!"
Helpful Report
Posted 5 hours ago
"Excellent Staff and Service. Very happy to do business with You."
Helpful Report
Posted 5 hours ago
"Never have an issue, deliveries are always delivered on time as to when dispatch email is received"
Helpful Report
Posted 6 hours ago
"Sending me wrong sizes when asked for different size."
Helpful Report
Posted 6 hours ago
"Really like how shop at Meadowhall is set out easy to browse plenty of space and clothes are good quality stylish and fit well and they make you feel good because of quality customer service is brilliant very pleasant helpful staff my only complaint is the cost delivery when ordered online"
Helpful Report
Posted 6 hours ago
"The jumper we bought is amazing! The delivery service was on time. Thank you very much."
Helpful Report
Posted 7 hours ago
"Very Pleased with the overall process ,the only complaint is the delivery charges and paying to return items .this is very expensive and does put me off future orders ."
Helpful Report
Posted 7 hours ago
"Good product let down by extortionate delivery charge and return charge compared to virtually every competitor. Stinks of being ripped off so will be very reluctant to use again"
Helpful Report
Posted 8 hours ago
Flannels is rated 3.99 based on 14,439 reviews

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