How would you rate
"Every item I’ve purchased has been delievwred promptly and I’ve been kept up to date along the way. Most of the time I’ve received my items earlier then actually expected"
"Flannel sent me a pair of shoes in a box that looked like it had been used about 100 times the shoes inside looked like they had been returned a few times and maybe even worn
Not what I was expecting from one of the most expensive and talked about shops in Leeds
"Really great price for Armani jeans"
"Ordering process and delivery were perfect. However sizing was wrong as it said true to size and the sizing was smaller than usual and my normal size didn’t fit."
"I ordered a few for choice but cannot return unwanted items to store. I have to return through post office at my expense. Won’t be ordering online at this store again.😩"
"Ordered item to be delivered to a collection shop they had listed. Item was delivered but they were unable to deliver to the shop they had provides as an option. Then have sent 3 emails to chase the item to be delivered to another address. Still waiting for it after paying £6 for delivery over a week later."
"Packaging damaged on arrival, returns are not free and cannot be returned to a store."
"Always use flannels, some of the sales are ridiculously cheap"
"They don't answer any email. Their Voucher didn't work."
"only received part of my order and not easy to contact flannels to see when the rest will be coming, if at all, but they have taken the money"
"Website easy to navigate
Rapid delivery, well packaged"
"great products and swift delivery"
"couldn't apply The VIP card in the store ."
"Fast delivery, exact information about the delivery, flawless products, always gladly again"
"Got the wrong size tshirt so returned it to the label in the packaging and still not had a new top sent out or any confirmation"
"Love Flannels Solihull store, staff are wonderful. Buying online through Flannels is brilliant too"
"Always happy with item and price, very fast delivery to 👌👌"
"Very disappointed with customer service. I Initially had to pay postage of £7 to have the item delivered to my work address. No option to be delivered in store. Unfortunately I had to return the item as it was the wrong fit, which meant I had to incur addition cost of £17.00 (purchase box and postage), in addition to the inconvenience of making a trip to the post office. Complete utter joke, a high end store that is not have basic online purchase service! High street stores provide more high end online purchase service!"
is rated 4.02
based on 11,265