FireText Reviews

4.93 Rating 696 Reviews
100 %
of reviewers recommend FireText
Merchant Metrics
Shipping & Delivery
on-time delivery
100%
Customer Service
communication channels
Live Chat, Email, Telephone
queries resolved in
Under an hour
customer service
4.87 out of 5
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre
Penryn
Cornwall

5
Alastair
The team at Firetext make it incredibly easy to get up and running with an SMS platform that works simply and effectively at low cost. Integration with our CRM system was no problem and has greatly improved communications with our clients.
Helpful Report
Posted 1 year ago
5
Kris
We had not used this type of advertising before and Alex from start to finish helped us get it all set up, The text went out when it said it would and this was then followed up with all the feedback information we required to show our client. First Class Job and Many Thanks to Alex for all his help and Patience
Helpful Report
Posted 1 year ago
5
Chris
Customer service is super slick! As soon as I signed up for a trial I got a personal welcome and on-boarding call. Integration with other systems via the API and zapier is really easy to speed up my workflow. Delivery rates are crazy high.
Helpful Report
Posted 2 years ago
5
David
Great company to work with such a pleasure have recommended many friends and I'm sure will do very well
Helpful Report
Posted 2 years ago
5
Guy
We used to use a different provider and many messages we sent, were never received. Since switching to Firetext, we have experienced a much more reliable service and it's really simple to use - a system our team actually enjoy using. The staff there are really friendly and helpful, and despite our being quite small, they treated us as though we were a really important company. A great service.
1 Helpful Report
Posted 2 years ago
5
Gareth P
The support from the team is great. Very knowledgeable about the product they sell.
1 Helpful Report
Posted 2 years ago
5
Maria
It's extremely awesome advertise option for our new Beauty Salon! Alex from costumer service team was super helpful and provided us all information step by step, by call s, emails and chat! We are really very appreciate for all received service!
Helpful Report
Posted 2 years ago
FireText is rated 4.93 based on 696 reviews