Evengo Reviews

Name: Evengo
Address: 157, City Road, London, 157, City Road, London, London Borough of Tower Hamlets
Rating: 4.93

4.9 Rating 1,076 Reviews

98 %

of reviewers recommend Evengo

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About Evengo:

Evengo, established in 2012, is a UK & Ireland-based entertainment company known for its unique event experiences, with over 950 five Star reviews online.

Whether it's a hen or stag party, birthday, or private event, their diverse services and customer-focused approach make them a standout choice for memorable celebrations.

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Phone:

020 3880 5753

Email:

info@evengo.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not refund my money. I cancelled well in advance but still would not give me my money back Not a happy customer.”

Helpful Report

Posted 4 months ago

Dear Warren, Thank you for sharing your feedback. At the time of booking, you agreed to our terms, which state that cancellations—especially on the day of the event—are non-refundable. Unfortunately, this policy applies to your case. We regret that we are unable to offer a refund on this occasion, as we strive to maintain fairness for all our customers. Best regards, Evengo

Posted 4 months ago

“Not happy with the service that was provided. First of all they turned up late not in the correct outfits and was rude to one of the friends. Lastly, they was their for half the time. Not a great experience tbh”

Helpful Report

Posted 10 months ago

Dear Rosie Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and the issues you mentioned. We sincerely apologize for the delay, the inappropriate attire, and any behavior that was less than professional. This is not the standard of service we aim to provide, and we completely understand your frustration. We would really appreciate the opportunity to make this right. Please feel free to reach out to us so we can discuss your experience further and ensure this doesn’t happen again. Your feedback is incredibly valuable, and we hope to have the chance to improve your impression of us. Best regards, Evengo

Posted 7 months ago

“extremely disappointed and dissatisfied with the services provided by your company, specifically in regards to the hiring of a stripper for an event, if you could call her that. I am appalled by the false advertising and the utterly horrific performance delivered by the individual who was sent to entertain our guests. First and foremost, the “entertainer” who arrived at our event was a far cry from the individual advertised on your website. Not only did they fail to resemble the advertised performer physically, but their attire was entirely inappropriate and unprofessional. Instead of the enticing and professionally dressed entertainer promised, we were presented with someone clad in jogging bottoms and a "nurses" top that looked more akin to a tablecloth than a costume and fluffy socks. Furthermore, the performance itself was utterly degrading and completely missed the mark of what was expected and discussed beforehand! Instead of providing a fun and entertaining experience for our guests, the individual made everyone present uncomfortable. Liz also told me that the performer I had hired doesn’t exist, what you have done is false advertising and is completely illegal. It is evident that the services provided by Evengo did not meet the standards outlined on your website, nor did they align with my expectations. As a paying customer, I feel utterly let down and disrespected by the lack of professionalism and the blatant disregard for the advertised services. I demand a full refund for the services rendered, as they were not only subpar but also completely misrepresented. Additionally, I urge your company to take immediate action to rectify this situation and ensure that such incidents do not occur in the future. I do not accept that you will not be providing a refund, and I will be reporting to ASA for false advertising and trading standards. For your reference, Liz who turned up isn’t even advertised on your site at all! Nor was I contacted prior to notify me of any changes to the performer or outfit! My advice to anyone who is thinking of using evengo is DONT!!! You have no idea who you could be letting into your event! This website is a complete and utter SCAM AND FALSE”

Helpful Report

Posted 1 year ago

Dear Cody, Thank you for your detailed feedback. We are deeply sorry to hear about your experience. We strive to provide professional and high-quality entertainment, and it is clear that we fell short in this instance. The situation you described is unacceptable and not reflective of the standards we set for our services. We understand your frustration with the entertainer not matching the advertised performer and the inappropriate attire and performance. This is not the experience we aim to provide, and we apologise for the discomfort it caused your guests. Additionally, the lack of communication regarding changes to the performer is a serious oversight on our part. While we strive to book the chosen 'real' entertainer, unforeseen illnesses can sometimes affect availability, and substitutes may be necessary. However, they should always meet our standards and your expectations. Please reach out to us directly at complaint-team@evengo.co.uk so we can discuss your concerns further and work towards a resolution. We take your feedback seriously and will take immediate action to address these issues and prevent them from happening in the future. Thank you for bringing this to our attention. Best regards, Gemma

Posted 1 year ago

Evengo is rated 4.9 based on 1,076 reviews