“I have a Greenlee fiberglass fish tape which has not end, just a fiberglass rod. For Greenlee part 35919, your website shows a picture of a green fiberglass fish tape. To it is glued a brass part that presents a male thread onto which a brass eye is connected. I ordered this to repair my tape. All that I received was the eye. This is a bait and switch. I am not pleased. When called, you were unable to provide me what I needed.”
“I would never order from here again. They sent a used knockout set. The ratchet didn't work and would seize up. One of the pieces was rusty and had to be machined. Then when I emailed them about this they would not send replacement pieces. They could only do a 10% discount or a full return that had to be sent back before they would send out the new one. This needed to go out with our technicians on a job so we did not have time to wait. I took the ridiculous 10% off option and ordered the rachet from another company that had free next day shippping. This was a very disappointing experience.”
