ECA Toolfast Reviews

4.9 Rating 157 Reviews
97 %
of reviewers recommend ECA Toolfast
4.9
Based on 157 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read ECA Toolfast  Reviews
Visit Website

Phone:

024 7660 2080

Email:

webservices@ecatoolfast.co.uk

Location:

Unit 14 Henley Industrial Park Henley Road Warks
Coventry
CV2 1ST

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Anonymous
Anonymous  // 01/01/2019
Great service. Jon Dawn always tries to sort out any tooling , if they haven't got it in, then usually the next day. Very friendly atmosphere.
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Posted 9 months ago
Jon and the team at newark are absolutely fantastic to deal with. Delt with Jon for 10 years since it opened, always knowledgeable, on the ball, will research products for you, briliant local connections and knows all the local trades so he can advise you from their recommendations on certain products etc first port of call for anything tool related everytime. Wouldn't change what goes on there at all. Maybe better coffee machine but thats it!
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Posted 9 months ago
I have been eca newark for 10 years I am extremely happy with the service John dawn has been brilliant dealing with anything I require
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Posted 9 months ago
I've been a regular at eca newark for over 10 years, despite living in Sleaford there is know where that has this range of tools and fixings in stock. John has been there as long as i remember, his knowledge is excellent, stuey and vorn are equally as helpful, one complaint is that i always walk out with more than i went in for... like a kid in a toy shop.
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Posted 9 months ago
Always friendly staff Great service would recommend to anyone Lots of knowledge here always ready to help
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Posted 9 months ago
Fantastic service at ECA Newark. Vaughan is always very helpful when come in the shop.
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Posted 9 months ago
Quality service from newark branch. Staff go extra mile to source tools and fixings
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Posted 9 months ago
Great customer service and knowledge. Always have what I want and if not then its on next day Great selection of tools and everyday consumables
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Posted 9 months ago
Eca is my place to go in Leicester for my fixings and tools. Been using them now for three to four years and Nigel and the team always go the extra mile. Prices are good and always good quality products. I went Travis Perkins for a box of 100mm screws and nearly passed out at £34.99 At Eca could have got four boxes for that. So for me wouldn’t go anywhere else
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Posted 9 months ago
Great customer service from the branch. Had the fixings I needed for the job and picked up a few extra bites whilst I was there. Will be back!
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Posted 9 months ago
brilliant service in bham store from shanon i believe her name was. service with a smile
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Posted 1 year ago
Great customer service. The web team is great - helped me with my online order . Quick response time .
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Posted 2 years ago
Brilliant service
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Posted 2 years ago
Needed bulk screws of good value but with professional characteristics! Toolfast delivered promptly and didn’t charge the earth as local merchants do really please with the quality of fixings, the price most of all the response arrived as promised. Many thanks guys Will definitely recommend and be using again
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Posted 2 years ago
I Don’t normally leave reviews only when Ive had poor service or I’ve been treated unfairly ! This is the opposite Absolutely the best service I have experienced anywhere! I Travel all over the uk and I would not use anybody else I was in a mess with my power tools -broken down and in a poor state ,Nigel helped me out with sound advice and listened to what my needs were . I left the store feeling like I received a 5 star ⭐️ service please take my advice these Guys are fantastic it’s simply not even worth buying online from company’s that are miles away to save a few quid or shopping around. If your in Leicester get yourself down there I’ve never been let down These Lads go the extra mile and more !!!
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Posted 3 years ago
Tony Everett, great bloke!
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Posted 3 years ago
Been in and out a few times recently to the Leicester branch. Very helpful staff and good prices too. Was looked after by Nigel last couple of times, very helpful and friendly as are all the staff . I enquired about door handles on this occasion, Nigel went and brought me a selection, I chose, they delivered. I’ll be back !!
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Posted 3 years ago
Been using Eca leicester for years now, great service from Nigel and the team. Always helpful, polite and great prices
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Posted 3 years ago
I’ve been an ECA customer for over 25 years and I wouldn’t think of going anywhere else, the service and support is second to none. Not to mention the fantastic deals. ECA go the extra mile to help out. Thanks guys!
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Posted 3 years ago
Excellent service, was desperate for a paslode nail gun, phoned Lee Emery on Thursday afternoon and he delivered it on site 7.15 am friday morning on site ( it was also his day off ) just so I could keep on working, would defo recommend them to anyone 👍
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Posted 3 years ago
ECA Toolfast is rated 4.9 based on 157 reviews