Shire Doors Ltd Reviews

4.71 Rating 175 Reviews

94% of reviewers recommend Shire Doors Ltd

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About Shire Doors Ltd: Shire Doors Ltd supply and install Premium Entrance Doors, Aluminium Roof Systems, Aluminium Bifold Doors and Aluminium Sliding Doors all produced By Quality Manufacturers, installed by our fully employed in house fitting teams and include extensive industry leading guarantees.

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Phone:
01274 888180

Email:
info@shiredoors.com

Location:
3-5 Wharf Street

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Sally D

Hall. J

"We wanted create a space that would allow us to enjoy the garden all the year around. We enlisted the help of a talented architect to design an inside-outside space. On an inclement days the combination Bi-fold and French glass doors allows us enjoy the garden and the light afforded by the large glass roof. When the weather allows, the building opens up to give unrestricted views of the garden afforded by the moving corner post. The advice given by Shire Doors was invaluable when designing a complex structure and the result is stunning. Shire Doors execution and support during the build was exceptional with respect to the installation of the doors and large glass roof. The thermal glass works very well keeping the room warm in winter and minimising the heat in the summer in conjunction with the integral blinds."

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Anonymous

"Excellent door/ side panel.The Fitter (Ady) did a first class job and measured/ installed it perfect . We would definitely recommend Shire doors ."

1 Helpful Report

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"The installation went ahead as arranged, there were no issues, they did a very good job."

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"5 stars to the 2 man installation team who got here to install my front door in the worst snow this Winter after 4 hours on the road.Even their coffee froze solid on the doorstep! My 2nd door was completed in better weather and they look great."

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"This is a long term review of Shire Doors which I think is important to establish a true reflection of the company and their products. We have purchased both a Solidor front door and a set of Origin bi-fold doors from them within a short space of time. The bi-folds were installed back in July 2016. Neither purchase has been without issues that needed addressing after the initial install which I would expect with such items as things settle are are operated frequently to begin with. Shire Doors have not always been quick to react or easy to deal with but the key for me is that I have seen the company evolve and adapt in order to be better placed to handle such post install issues. Lines of communication were improved and people put in place to be able to answer and respond to such issues. I always found the technicians friendly and courteous and a great advert for the company even when communication with the head office was not so great. Approaching 2 years now since install of our Origin bi-fold doors and they still look. The lead door has moved/slipped on occasion but this has always been corrected without any fuss. It is now approaching 3 months since this was altered last and fingers crossed. Martin has built a team of people he can be proud of and the products speak for themselves."

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"Highly professional business delivering exactly what was requested and expected. When selecting a market leading product, it was very satisfying to receive the same quality service. Simply delighted !"

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"Did exactly what they said they would - very easy to deal with and a quality product delivered and installed on time. Thanks!"

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"Fantastic looking door at the very reasonable price. Customer service was excellent from start to finish when discussing options, measuring and fitting."

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"Communication with the office could have been better but in general we will use them for the next phase of our conservatory. The bi-fold doors are superb and the installation teams were excellent."

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So pleased you are happy with the final results and apologies if our communication did not live up to our usual high standards, it seems we had one too many people off in the run up to the busy Christmas period. We look forward to phase 2.

"the doors, windows and staff are fine no problems the only issue I have is the problem of the doors being late due to an error on Shire Doors side. The lack of flexibility, goodwill and bad attitude received with regards to the compensation (time lost on installation of the sunroom) I feel should be looked at and dealt with in a manor more customer friendly."

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Hi Ms Sharp, Sorry you feel we were not customer friendly. We always try to excel in all aspects of customer service as over 150 positive reviews will prove. We do not offer compensation if a product is late because on the rare occasion this does occur it is usually due to circumstances beyond our control, i.e. factory lead times, weather, sickness etc. We do always try our best to work with our clients to make sure any effects of a late delivery are minimised. Hope you enjoy your new doors and windows.

"Great product, good customer service and very friendly team. Thanks"

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"Good no nonsense service from viewing to completion. Very please with my new front door."

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"Really good company to deal with. There was a slight problem with our lock and they bent over backwards to rectify the issue. Doors are great so far, fitters were really nice guy's and doors look amazing."

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"Fantastic experience from the moment I walked through the showroom door. Excellent advice, professional service and fitted within three weeks. I can't recommend highly enough! Oh the doors are fantastic - exceeed our expectations."

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"Great service & very efficient installation Product looks great in our summer house Thank you!"

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"Personal service, good advice, quality product, delivered on time at a reasonable price. Thoroughly recommended."

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2 Helpful Report

"From start to finish everything went smoothly, from first visiting the showroom where we had a choice of options and the windows fully explained to us, through to the fitting of them by an excellent team of fitters (who cleaned up nicely - thanks lads). Cannot fault this company at all and would recommend to anyone."

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"After being let down by a local company I spoke to Russell at Shire Doors. From start to finish I received nothing but excellent personal service. Russell kept me informed with every aspect of my order ensuring that all my requests were met or came up with a solution if it wasn't possible. The fitters were excellent very polite and worked to finish the job on the date agreed from the start. Excellent quality Origin bi folding doors and windows with integral blinds. Can't recommend this company enough! Thank you!"

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"Bought a large number of Origin aluminium windows & 2 gorgeous Spitfire external doors - outstanding products and we are delighted with the finished article. Shire Doors helped us choose from the huge selection of colours, and are good at responding to calls and emails and all our questions. The fitters were punctual, tidy, efficient & courteous, making working with them very easy on all occasions. It is essential to check orders as there are so many options, e.g. hinge & handle positions - worth considering the lower handle position if you intend to fit window blinds in a narrow recess. The score is not a maximum only because we felt our attention was not sufficiently drawn to the aesthetic importance of the external sealant colour. Standard colours included but all RAL colours are available at an extra cost, the latter of which we would have chosen. We have already recommended Shire Doors to friends and family and we will be working with them again as we continue our refurbishment - overall we have been extremely pleased with the results. Thank you Martin, Tudor & Team."

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"The build and instalation are first class and I am sure it will make a big difference when the cold weather comes. My wife is little dissapointed that the colour is not poppy and and has not the shine that the brochure suggested."

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Shire Doors Ltd is rated 4.71 based on 175 reviews

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