Dr. Vapes Reviews

Name: Dr. Vapes
Address: Unit 18 Sheraton Business Centre, Wadsworth Road,, Perivale,, London
Rating: 4.52

4.5 Rating 455 Reviews

87 %

of reviewers recommend Dr. Vapes

4.5

Based on 455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dr. Vapes:

We live in an era where technology is steadily progressing in order to improve our quality of life. One of the most revolutionary tech creations has been e-cigarettes. They’ve been proven to be 95% safer than smoking cigarettes, meaning millions of smokers worldwide have made the switch and changed their lives for the better.

Our mission is to help smokers from all walks of life make this change comfortably, safely and enjoyably. We’re ex-smokers ourselves so we know how difficult it can be to kick this habit. We constantly strive to create the finest e-juices so your transition to vaping is just as smooth as our flavours. From vibrant and fruity, to rich, deep, tobacco flavours - we’ve got something to whet everyone’s appetite.

Visit Website

Phone:

02080018494

Email:

anson@dr-vapes.com

Location:

Unit 18 Sheraton Business Centre, Wadsworth Road,, Perivale,
London
UB6 7JB

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Dr. Vapes 5 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The e- liquid is good but the shipping costs too high”

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“No body replay to me and solve my problem”

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Hi Abdulrahman, Thank you for leaving us a review, our customer service team only operate between Monday - Friday 9am - 5pm. So they will get back to you within those times. Kind regards, Dr Vapes!

“Less talk more action”

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“Fortunately i want to say that there is zero client service !! I sent two mail to cancel an order without any response ! Definitvly zero !!!”

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Hi Cédric, Thank you for leaving us a review! I'm really sorry to hear that you're not happy with our customer service. Unfortunately we only operate Mon-Fri 9am-5pm out of these hours we aim to get back to you within 24-48hrs. I can see your contact was replied to within the time frame mentioned above. You have also been advised of the returns address as the order was dispatched. Please do not hesitate to contact us, should you require any further assistance: sales@dr-vapes.com Kind regards, Dr Vapes!

“A* thanks”

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“Amazing service always arrives on time an amazing products”

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“Great price great service and delicious juice delivered so fast we’ll done Dr’s”

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“I would like to work with your products . But actullay no one is answering me . I’m from Israel and I would like to sell your liquids here . If someone can connect with me in whatsup +972548188061 Thank you”

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“Decent service.”

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Hi Eton, Thank you for contacting Dr Vapes! I can see we've responded to your query via e-mail and let you know that the order has been re-shipped due to a lost package. DPD usually do deliver an exceptional level of service, however it seems on this occasion they've managed to misplace the parcel. Please accept our apologies for this issue. Kind regards, Dr Vapes Support

“Spoke to a lovely bloke on the phone prior to placing my regular order at dr vapes. Customer service was 10/10 and he even helped me with a discount code to get myself the best deal! As for the e-liquid it’s always PREMIUM amazing flavour perfect for my rda. Next day delivery! Bravo Dr Vapes”

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“Best flavour”

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“Absolutely love the verity of eliquids and the big smoke DMO package is exactly what I wanted 👌🏼 Top marks to these guys and gals”

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“First time using vape not had a cigarette for one week. onwards and upwards thanks too doctor vape.”

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“If I could I would of put 10 stars ⭐️ 20 odd years of heavy smoking, tried loads of different Vapes patches all sorts. Couldn’t kick it. THESE landed on my doorstep. Set it all up easily haven’t touched a cigarette not even had the urge or anything. These Vapes are by far the best. I can’t thank Dr Vapes enough. Amazing products and service. Smoke free and sticking with these because they work for me”

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“Always spot on from these guys”

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“The flavor still good for me as it always, delivered fast and good wrapped.”

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“More attention and care for the packaging of shipments”

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Hi Ali, Thank you for leaving us a review. I can see your order has been damaged during transit. Please contact us via e-mail at: orders@dr-vapes.com and we'll be able to get a replacement product sent out to you. Kind regards, Dr Vapes!

“I never got my package, even though I went to the pickup location, where the workers said it wasn't there.”

Helpful Report

Hi Mai, Thank you for leaving us a review. I've just had a look through your orders and they've all been ordered for delivery. Nothing has been ordered for Pick Up/Collection? Please contact us via e-mail, so we can look into this further for you: orders@dr-vapes.com Kind regards, Dr Vapes!

“My problem with this order is that I was overcharged. The amount of my order was $23.96 but $32.96 was taken out of my account.”

Helpful Report

Hi Cecelia, Thank you for leaving us a review. I can see the confusion may have been caused with conversion rate. Our website is priced in GBP so your order for £23.96 would have been converted to USD by your card provider. Hence the difference. Kind regards, Dr Vapes!

“Really good choice and I liked their website. Reasonable prices and free delivery available”

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Dr. Vapes is rated 4.5 based on 455 reviews