Dick's Climbing Reviews

4.9 Rating 1,456 Reviews
99 %
of reviewers recommend Dick's Climbing
4.9
Based on 1,456 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
5
A Spratt
Great service, great value, thanks Dick
Dick's Climbing 5 star review on 14th January 2024
Helpful Report
Posted 3 months ago
5
Verified Buyer
Reliable, quick and friendly service. I called for a haul bag on a Friday morning, and Dick’s made sure it was ordered from the manufacturer and then shipped to me in London by Monday.
Dick's Climbing 5 star review on 3rd July 2023
Helpful Report
Posted 9 months ago
5
A Harrison
Excellent service as always and very very reasonable delivery prices which is brilliant when you just want to buy one or two things.
Dick's Climbing 5 star review on 24th July 2022
Helpful Report
Posted 1 year ago
5
W Njuguna
Love the rope I purchased. Great price!
Dick's Climbing 5 star review on 20th February 2022
Helpful Report
Posted 2 years ago
5
D Potter
Decent price and delivery very quickly, what more could you ask for.
Dick's Climbing 5 star review on 28th January 2022
Helpful Report
Posted 2 years ago
5
C Barry
I've ordered from them a few times and I've always received excellent service.
Dick's Climbing 5 star review on 27th January 2022
Helpful Report
Posted 2 years ago
5
M Fehr
Very happy with the delivery – super quick and reliable. My order was shipped from the UK to Cape Town, it arrived 10 days after placing the order (including the Easter banking holiday weekend). The import taxes were at about 15% – plus about 15 GBP for UPS handling fees (in addition to the delivery price charged by the shop). The order was stuck at the South African border for a day, I had to clear the import taxes with a transfer before the delivery could take place. All in all, I still saved ~20% for the whole order by ordering from the UK – as opposed to buying the gear locally here in South Africa, where climbing gear is exorbitantly expensive. Thank you! Would definitely recommend this for any South African climber, especially if things are on special in the UK :).
Dick's Climbing 5 star review on 9th April 2021
Helpful Report
Posted 3 years ago
Dick's Climbing is rated 4.9 based on 1,456 reviews